I've been going to Castillos for 5 years. They do a great job of really layering long hair for…read morebody. The staff are great. I always feel like a million bucks after a haircut.

I called yesterday and made an appointment and now I come in and they said it's gonna be three more…read morehours and I have an event so now I have no hair style for my event. thanks for nothing

I have previously been to this salon and had a bad experience. HOWEVER, it is now under NEW…read moreMANAGEMENT. I received a gift certificate for Christmas, so my mom and I made an appt for a cut/style for me and a glaze treatment for my mom. I was nervous because I couldn't find any reviews for my stylist, so I figured I would write one. Jessica Lach is AWESOME!! She has been a stylist for 20 years, and she is up to date on techniques, cuts, color, treatments, etc... She gave me the exact hair cut I wanted, and my mom's (chemically straightened) hair looked gorgeous!! Jessica took her time giving us meticulous service. My mom and I are the toughest critics out there, so for us to both walk out happy is nothing short of a miracle. I'm a people watcher by nature, so I was taking in the other happenings in the salon as well. I noticed the other stylist ( also named Jessica) gave two amazing cuts/ color while I was there; she does beautiful work on loyal clients. The whole staff is independent but they all seemed to work well together concerning walk in appts and supportive of one another in general. I've been to some real catty places, so the no-tension deal felt pretty nice.There's also two massage therapists upstairs, and I saw two clients leave happy. The waiting area is cozy, very clean, and has really comfy chairs. The only reason I didn't give a 5th star is walk-ins are "welcome", but I saw people get turned away or have a long wait. It's not even a guarantee the salon will be open at all, as all stylists are independent and make their own hours. I strongly suggest calling ahead and making an appt so you're not disappointed. There is also no social media site for the current status of the salon, so I couldn't find any reviews or portfolios online, which made me uneasy going in. Girls like to do their homework when it comes to our hair!!!! Other than that, I had a fantastic experience with my mom, and I will definitely go back to Jessica Lach. Her number is 860-576-4192.

I was not familiar with this salon or the hairdresser, Jessica Lach, before receiving a gift…read morecertificate. I have pretty high standards for salons and so I was a bit nervous to try this place out. I was very pleasantly surprised. Professionalism of the stylist is rated as excellent. Jessica is experienced and uses unto date methods and products. She listens carefully to what you ask for and delivers it. Good hair wash, cut and style. My husband noticed my hair style and gave a nice complement when I came home... need I say more. Pricing for the quality is very good. Other stylists in this independent salon seem to get along well making for a pleasant atmosphere. They work to make it clean and neat. I held back a perfect score because scheduling took a bit of back and forth on voicemail, although, they do take walk-ins. You schedule directly with the stylist and Jessica's phone 860-576-4192. Good experience and value.

Ally did a wonderful job with both scissors and razor cutting. She has an awesome personality too!read more

Dropping in with a little update since I've officially had experience with a second current stylist…read moreat Mirror Image. I dropped in last weekend with my mom, siblings and a couple other gals to get our hair done for my sister's wedding. The six of us (the bride, bridesmaids and mother of the bride) had our hair done by Kelly and Jessica (they each did three do's). Before arriving at the salon, I was a woman on a mission to make sure Kelly did my hair.....since she's the only stylist I knew at the salon. But of course, my mother and both sisters are also Kelly fans as well - and Kelly had already practiced with the other ladies' hair and had a plan in place. As soon as I saw Jessica start to work I knew I'd be okay. Just like Kelly, she was super competent and great with updos. My hair looked amazing! I got so many compliments on it. Everyone else's hair looked great too. All six of us entered the salon with varying degrees of knowing what we wanted.....and the ladies did a amazing job either matching our requests or helping us find the perfect updo. And the atmosphere was so nice, too. We ordered pastries and sandwiches from Felicia's (next door) and sipped on mimosas during the three hours we were there. Even though I offered mimosas to both Kelly and Jessica, they both opted against champagne while working on our hair....probably the professional decision. Thanks so much to Mirror Image, Kelly and Jess for helping to make my sister's wedding day special!

Great service! Very talented with styling and cutting! Will definitely make this my go-to stylist!read more

Beautiful salon! Antonio did a fabulous job with my cut and color and he is a great…read moreconversationalist! Thank you!!

Gina did my hair and did an amazing job! She's also very friendly, and offered me tea and sweets!…read moreMy hair turned out so pretty for my cousin's wedding, and we had a stimulating conversation while it was done. Thank you Gina!!!

This is a great shop and we had a great experience. I took my mother there to get here hair done…read moreand Gina was amazing. My mom is 80 and not that mobile but Gina was amazing and took very good care of her. she brushed, washed, cut and styled her hair and it came out great. Gina is patient and kind and really took the time to understand what she wanted. she also ended up waxing my eyebrows and I really enjoyed that too. great place!!!!

Love this quaint little gem. Had my hair cut and colored by Sheree, very welcoming. Did exactly…read morewhat I asked for my color came out perfect, great conversation not just with the stylist but also with the other customer's. They don't make businesses like this anymore; it was nice to feel so comfortable. Thank you, Sheree I look fabulous!!!

I was pleased with my haircut. It was exactly what I asked for. I was able to get an appointment…read moreright away.

I recently went to the salon to get my hair cut and colored. I found them to be very friendly and…read morecourteous. I would highly recommend them. My stylist did exactly what I asked.

Leyla, Jen, and Melissa are awesome! They have all done my long, thick, curly hair with no problem!…read moreThey are up to date with trends and products and the salon is clean! Come here for good service and fabulous hair!

Just had my first cut with Kala today, and she was amazing! She listened attentively to what I…read morewanted and asked important follow-up questions. She was super easy to talk to, and I appreciated the chill vibe of the salon. I couldn't be happier with the cut itself, and I can't wait to go back!

If I could give 0 stars I would. I showed up during the "open" hours, on a Sunday at 2:50pm. The…read moreshop should be open til 5pm. But for some reason, all of the lights were on and it was closed. I won't be considering this place again for my son's haircuts!