had an appointment 2/12/26 at the SPRING GROVE LOCATION. I was called and asked if I could come in earlier and be serviced by a different stylist which I accepted. Big mistake. I paid $150 to look like absolutely terrible with BLACK all over my head, ears and neck. I asked for this to be cleaned up and the stylist advised they could not do any better. I reached out via social media and the OWNER advised they don't do refunds but they can clean it up if I come in. I'll never step foot in the salon again, and after posting I am Not alone. STAY AWAY FROM THIS SALON!!! read more

I came in today for a blowout and style, and I am beyond thrilled with the results! Even though I had a few minor hiccups with the first stylist, another amazing stylist named Liset stepped right in and completely turned my experience around. She was absolutely fantastic! I left feeling beautiful and so well taken care of. This is officially my new go-to spot! Also very affordable! Thank you so much, ladies you are all wonderful! read more

These people here suck with bleach. They will charge you 3x the amount that needs to be spent. They take 12 hours to do a simple hair color cut style. All to tell me that they will refuse to finish my hair once they saw it falling out and I wanted a refund DO NOT GO HERE. THESE TWO SUCK WITH HAIR!!!!!!! read more

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I had a cut and highlight today by Tee. Worst experience I ever had. First I was told I would get the special $155 for color, cut, blow dry. She charged me $195. Next, I was there for 5 hours from 1:15 to 6:20-- those 3 services should not have taken 5 hours. I went in with blond highlights, asked to add some additional blond highlights-- that is not what I got. MY whole head of HAIR is an UGLY ashy brown now-- it is HORRIBLE. In addition, my original highlights that were blond are now gone. No new highlights are noticeable - just ugly ash brown hair. My haircut is also horrible, does not look at all like the picture that I showed her. DO NOT GO TO THIS woman, she is awful. read more

Wrong salon different salon. The one I went to is wonderful. This has some terrible reviews read more

Overpriced and under qualified........I spent 300$ on my daughters hair getting dyed which I think is way over priced considering their employees are fresh out of hair school. My daughter left with dye spots all over her face, neck and ears that the employee Cameron couldn't remove, she was very careless applying the dye and did not offer any products to keep up with the hair color. She waxed my daughters eyebrows pulling a piece of her skin off since she didn't know how to wax correct. I've seen so many new employees in and out of this place in the past year from going there and using their tanning beds it's ridiculous. I will NOT be returning to this salon or recommending it to anyone I know. Tanning beds..ok. Salon....horrible read more

I had a rough experience with my stylist Cam today... I was looking to lighten and lift the color in my hair. After she disregarded my wishes and didn't care to ask me any questions or talk to me about my hair at all, she then decided to darken my hair. I expressed that I was upset as soon as I saw the color that developed. She made me feel like I was crazy and said that I can't see the color yet because it's wet. However I am pretty sure I know what my hair looks like wet, so to gaslight me into thinking that I didn't know what I was talking about... was very unprofessional and really upset me. My hair is a very sensitive insecurity and I shared how vulnerable + important this was for me, so this just really hurts. She never even showed me my hair when it was done. I had to have my daughter take pictures so that I could finally see my w head. read more

I went in for a trim and a braid for pictures. the stylist Amanda cut her finger three snips into a 1/2 inch trim and was super rude about doing a braid. After a frustrating ten minutes of her throwing a hissy fit about not being able to do a braid another stylist came over to help her, she then pulled the work back out and tied to start again. She then threw another hissy fit and I just said forget it and left. I was still charged 40$ for a 3 min trim, the full style that never happened. Amanda did absolutely nothing to my hair, I'm so aggravated! read more

Ive been going here ever since they opened. The girls are very up to date on current trends! Unfortunately I moved out of state so I dont go often anymore. However I came back for my wedding and they did a fabulous job on all my girls! read more

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My stylist did a good job she explained to me she was still new and I completely understand as I also am newly licensed in hair as well. I read online a package was 125 thats a full highlight, cut and blowdry. I had very long hair and was charged for extra bowls which is completely typical. Later that evening I realized I was also charged 35 dollars for a haircut and blowdry on top of that package. I tipped my stylist even bought product there rather than cosmoprof where I could've gottwn it cheaper to help her out. I've called three times bow and they say an owner or manager isn't there to help me with my problem. I won't be coming back bow because of this. I understand if it's a misunderstanding but it's extremely rude to not even return a call. read more

the staff here are incredibly immature. I heard them speaking of other people so poorly, the smoke outside and just throw cigarette butts, have no respect for the people walking by them, even when people from the other businesses come out. I have seen poor soldiers walk out of their door and put their hands to their nose to cover the smell and they just shake their heads and hurry to their vehicles. It is definitely does not make things easier in this terrible time for the economy. These poor girls need to grow up. read more

This place was awesome. My hair stylist was Amy. She did a great job on my hair. She dyed it and it came out great ! I will definitely be going back again. It's a nice atmosphere all the girls there are very nice. Decent pricing. read more

Had a horrible experience getting my hair done by Amanda. Did not listen to what I wanted and butchered my hair, even after seeing a video and pictures of my desired end result. Couldn't even fix it either. Not up to date with her styles and also lacked her presentation of a professional. Not saying to not go there but don't recommend her! read more

paid $300+ for the keratin treatment which did not work the way it was supposed to (a third world country did a better job than Creations). after seeing the results the next day, i called and scheduled an appointment to get it fixed. i was busy in family matters when the appointment came up so i rescheduled and nobody told me that i would not be able to reschedule anymore after that. the day i had my appointment, there was a tragedy in the city and my family was caught in the middle of it, so naturally, i called to reschedule. nobody picked up so i called the day after and explained the tragedy and they told me that despite everything they will not fix my hair. additionally, Stacy was extremely rude and not understanding at all. she tried kicking me out while i was having a casual convo about something else with her coworker.... read more

I got a massage from Holly and she was great! She paid attention to my trouble spots and used just the right amount of pressure. The only downside is you could here the stylists and clients laughing in the salon at times which disrupted the relaxed atmosphere. If the owner reads these, maybe incorporate some better sound proofing in the room. I would still go back though for another massage because Holly was so fantastic. read more

I am very disappointed to the lack of knowledge their employees have at this location. I was referred here for my hair which turned out great (Lindsey was Fantastic) BUT I got a month of unlimited Spray Tans which wasn't cheap. Well anytime I went in the girl who was working would ask What (color, bronzer and scent) do you want.... ALL THREE. Not one not two but three things; all included in my supposed package for the whole month. Well I went in last night and the girl working the counter not only didn't know; neither did the other girl working, on how to work the spray tanning (at a tanning salon). Then tried to charge me $5.00 for adding the scent and said you are not supposed to get all three for free, but for the whole month I was getting all three. I wouldn't have been upset if they had changed the policy (not the case). She stated that it had always been that way. BULL! I am displeased and dissatisfied and will not be going back. THIS IS NOT A REVIEW ABOUT LINDSEY! She was absolutely fantastic. read more

After my hair was literally butchered at a "beauty school", students cutting with teacher's supervision, I was left in tears and with a bald patch on the back of my head. The solutions they offered were to shave my entire head to match or live with it until it grew out. My daughter recommended I see Jen H. at Creations Hair Salon. Jen was able to look at the problem and come up with a creative solution. My hair looks beautiful. Yes the bald patch is still there but now I am the only one that knows it. Jen came up with a fantastic solution that allows me to go in public without a hat while my hair grows back in. I cannot recommend Jen H. at Creations Hair Salon enough. read more

On 11DEC2016, I arrived at Creations Hair Salon for my scheduled appointment. I showed the stylist a photo of the color I was hoping to achieve, which was not far from the color that I had at the time. The process I have experienced in the almost ten years of getting highlighted was the stylist will mix up a highlight, utilize foils for application, and then allows the color to set. The color is then washed, dried, and styled. This experience was much different. The stylist "lightened" all of my roots, which left my roots a bright copper color. My hair was then dried and foils were applied to highlight. As the color processed she applied a "bleach wash" to remove the remaining copper color which is a process I have never experienced. Finally after 4 hours, she washed the product out and dried/styled my hair. It was an absolutely horrible white and copper color with no consistency, as well as chunks of brown hair that was completely missed. At checkout the total came out to $257, which is absolutely unheard of. I asked why it was so high, as it was the same service I asked for once before with another stylist at this salon and the cost was not even $180 (including tip and product) and was not given an answer. I was avoiding conflict/scene as the building was closing and there were other clients in line, so I paid with plans to call the next day. When I returned home I saw the hair up close and was distraught. I called my boss to explain the dilemma and she gave me a half-day to have it corrected. On 12DEC2016, I contacted the Manager and explained that, while the stylist was nice, I was not OK with the result to say the least. I was treated extremely poorly and the response was "all sales are final so I do not really HAVE to give you anything, but we are offering a $48 credit for your next service here." She proceeded to inform me that the "stylist spent a lot of time and product so $48 in store credit is all they'd offer as a FAVOR." I explained that I was unwilling to return due to not only the last result but ultimately the way I was then treated. I asked what the $48 dollars was refunding or where the number came from and I was told it was one of the treatment costs. I was simply requesting that the Creations Hair Salon refund $180 of the total $257 cost. As I explained to the Manager on the phone, I am prepared to pay for the hair product I purchased at checkout as well as the tax etc; however, I am requesting that the cost of the hair service alone be reimbursed. I had to spend $180 at another salon to have this corrected that next morning. The salon that corrected this was appalled and my expense totals $457 total after everything was said and done, as well as half of a day at work. Ridiculous. Not to mention my hair length had to be cut all the way above my shoulders to remove the dead ends caused by the excessive chemical application the stylist applied. I tried to simply ask for the refund and move on without a scene as I understand that things happen; however, the reaction and way I was treated is absolutely horrendous. I would never suggestion ANYONE to trust this salon with your hair! I am disgusted. read more