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Creative Auto

5.0 (1 review)

Services - Creative Auto

Bumper repair

Auto frame testing

Rear-end damage

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Bott Yamaha

Bott Yamaha

2.3
(3 reviews)

WORST customer service I've ever experienced, bar none. Do everything in your power to not do…read morebusiness with them - absolutely horrible experience. I purchased a very limited, hard to get motorcycle from them because they were the only dealership that had one. The owner, Bob Bott was my salesperson. He treated me as if he was doing me a favor by letting me purchase the bike. I would describe Bob's demeanor throughout my purchase process as at best totally apathetic and at worst as a full-on bully. When I asked Bob to explain why the fees on my purchase order were many thousands of dollars more than what Yamaha lists on their official website, his response was "I don't have an answer for that" and then told me that the prices listed on Yamaha's official site were incorrect. Referring to the increased price, he said "I don't care if you're mad about it" and then threatened that he could sell the bike to the next person through the door for more than he was selling it to me. I understand supply and demand and recognized that there may be some added fees, but was hoping they would be based somewhat in reality. Bob couldn't be bothered to even come up with a reason for the increased prices. After signing the financing docs and purchasing the bike, I was told "It's on the curb." I was given zero details about the bike such as where the owner's manual lives, what the break-in period was, or anything else. Essentially he was saying "I've got your money, get out of my store." To top it off, Bott failed to give me any of my financing details or paperwork after the sale and they gave Yamaha Financing my incorrect mailing address and email which resulted in Yamaha not being able to send me notifications about payments or mail me my statements. This ended up with me receiving a late payment fee and a negative mark on my credit report. Don't go to Bott Yamaha - there are other Yamaha dealerships in the area that offer a much better experience.

Staff is useless, called, went in, if you want information you have to drag it out of them. What…read morethe did have had ridiculous fee's (same to a dealership but at least they're helpful) I'm sorry for anyone who has to do business here!

Creative Auto - motorcycledealers - Updated July 2026

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