Its a long review - but thorough! Read this if you are looking for a good contractor or having…read moreremodeling or building work performed in the Houston Area!
In and Out Remodeling sets the bar high for professional remodeling and construction services. This is a long review, but I felt compelled to explain how wonderful our experience has been with Carlos. Simply put, In and Out Remodeling, is the very best... They exemplify the important requirements when seeking a good contractor:
* Quality
* Customer Service
* Value/Cost
* Time
My wife and I moved our family to the Houston area, purchased a home, and wanted to perform a complete overhaul/remodel of the interior. I engaged the market and was fortunate to find Carlos with In and Out Remodeling. We had met with and received estimates from several other contractors, however Carlos was able to start quickly, had reasonable prices, and he seemed very knowledgeable and professional, so we opted to go with Carlos. COULD NOT BE HAPPIER!!!! The entire process was made easy by Carlos!
Quality - This is probably the most important element to me. I am OCD when it comes to my house, everything needs to be perfect and correct. And while most people would say that nothing is ever "Perfect", those people clearly never met Carlos and his company. Carlos will ensure that what you ask for is what you get! He utilizes some of the best skilled talent that I have seen in regard to his employees. The folks who did the work on my house were professional, and highly skilled! I get the impression that Carlos has been in this business for a very long time, and was likely a tradesman himself prior to opening his business, because he knows how to do EVERYTHING!!! Just show him a picture of draw him a sketch of what you want, and he will create it. Doesn't matter if it is internal, external, kitchen, bath, custom game room, whatever - the sky (and your checkbook) is the limit. And he truly stands behind his work. If there are any concerns or issues with his services, he works diligently to correct them, and does not stop until you are satisfied.
Customer Service - Carlos understands the meaning of providing good service. He is extremely reliable and is very accommodating. I have never experienced any issues when trying to get a hold of him, and if he is busy, he always returns my call. He also is very trustworthy. He does not make promises that he can't keep and does well at explaining any and all issues related with a project (he does not try to sugar-coat stuff - I respect Carlos for this).
Value/Cost - Carlos' prices are very reasonable, and usually slightly lower than his competition. But the value he provides for the money - well, I just don't know how anybody could provide more value! Even if Carlos' prices are higher than other bids you are receiving (which I would be shocked to see), I would still go with Carlos, because the level of quality and service he provides can't be beat!
Time - As much as I wish this doesn't matter, we all know it does! Time is money, and when projects take too long, or they delay due to lack of planning, it ends up being a problem. Once again, Carlos shines - he started working within days of giving him the deposit. His competition was telling me they were 2-6 weeks out. Carlos is likely able to offer faster timeframes because he has a solid crew, he has excellent resources for materials and supplies, and he is well connected in the industry. We finished the project ahead of schedule, and that was after I added more to the scope of work!
Bottom-Line, you must at least give Carlos a chance, and I would be very surprised if you did and still went with his competition, he is that good! And for the record, this is not my first rodeo; my wife and I have purchased many homes and have performed many various remodels over the years. My only woe is that he won't come with me if I ever move away from Houston, because I utilize him for practically everything around my house now!
#2 - Garage & Masonry
We love Carlos and In and Out Remodeling so much, that there is no project performed around my house without consulting and receiving a bid from Carlos @ In and Out!
We wanted to perform an addition to our house, specifically, we wanted to build a detached garage. But there is a caveat - I live in an exclusive neighborhood, and it had to meet stringent building and design requirements. Basically, it had to look exactly like the other garage.... No problem for In and Out. Carlos had his builders on site within one week and had materials there even sooner! Carlos took care of everything, and it looks amazing! Looks like it was built with the house!
Lastly, at the conclusion of the garage project, we wanted to have some decorative masonry work done to the front of our house. Carlos built us some very nice custom columns to match our house and did some beautiful masonry work to my bridge and mailbox. AMAZING WORK!