Absolutely horrible experience with Charlie's Auto Glass. I was told over the phone that replacing…read moremy driver's side window motor would take about an hour and that same-day service was guaranteed if I arrived before 3:30 PM. I got there at 1:30 PM and waited over THREE HOURS, only to then be told it was actually "first come, first serve" -- something never mentioned on the phone. When they finally worked on my car, the employee didn't even read the order correctly and started working on the wrong window, which resulted in my windshield being cracked. Then after installing the new motor, the window controls worked backwards -- pressing down makes it go up and pressing up makes it go down. Instead of taking accountability, they blamed the part instead of their installation. To make things worse, Mirka/Mirta was disrespectful and unprofessional when I was understandably upset. Wasted hours of my time, damaged my car, and handled the situation terribly. I would not trust this shop with your vehicle.

Not to trust, I scheduled a windshield replacement with your company, and I was assured that a…read moretechnician would arrive at my home the following morning. After waiting for several hours, I called for an update only to be told that you had no record of my service. Furthermore, the staff I spoke with were unprofessional and dismissive. Rather than offering an apology or attempting to resolve the error, they blamed me for a lack of confirmation and defended a clearly flawed scheduling process. Due to this poor experience, I have taken my business elsewhere, where I received both better pricing and professional service. I hope you will take this feedback seriously to improve your customer service and communication moving forward.

Quick response. Best price. Very convenient and easy to work with! Came to my location…read more Communicated morning of to confirm. Great experience and highly recommend!

I didn't end up going with this company, but the owner was so kind and explained to me the process…read moreof what to expect and a lot of information that goes into the vehicle. Thank you so much for your help and time!!

Driving home from Tampa to Miami last year, a rock hit our windshield and caused a huge crack on…read moreit. We contacted our insurance company, who recommended Safelite. This location was closest to our home. Safelite didn't call us for 3 days, so I called them. It turned out that our insurance company gave them the wrong phone number for us and that's why we didn't hear from them. You would think Safelite would've called my insurance company to get the correct number, but they didn't. They did come out the next morning and did the reinstallation. The tech was nice and polite. I did want to say that we have not had any problems with the replacement windshield. Enough time and rain have gone by, and there have been no problems since. We would call them back if it happened again.

Don't use this company. They came weeks ago. Problem Nr. 1: they came with the wrong windshield…read more Prob #3: right windshield, but broke the cover behind the rearview mirror Prob Nr. 4: they ordered part, I drive 40 Minutes to their location. Guy puts it in and breaks the part above, that covers cables. They keep the part, promise to order it and have it installed within a couple of days. One week, two weeks - nothing. Problem # 5: I call them, no response, call my insurance, they get their customer service, one countries to help. Another attempt on my part - nothing. Prob #6: my insurance intervened again. Nothing. Prob # 7:customer service tries and makes promises. Prob #8: they schedule a mobile service to bring the piece. Guy shows up today with a windshield. He calls and they tell him the part was never ordered. So, what do you think? Will get this to the Better Business Bureau!

I'd give more stars if I could. Prompt response quick work…read moreexcellent job across the board.

I've been here twice now with two different cars and both times the work was excellent. The quality…read moreof the tint is great, and Ariel & Meyer are friendly and knowledgeable. Highly recommend and will continue coming back in the future.

I can't believe I haven't left a review for our services we received on 2/23/23!…read moreWe needed the glass sliding replaced due to one of them being shattered by a projectile from our lawnmower. I went through all the research and was referred to the Glass Doctor of Miami. They were very professional and had some wonderful selections to choose from. They did a beautiful job.

Pricing is twice as much as other quotations.very arrogant. They must improve customer service.read more

Was charging $269 for a windshield of a 2013 car . A rip off. Completely out of market this guy .read more

From the owner: Got a Small Crack in Your Windshield? At Auto GDD, we replace your windshield quickly and…read moreefficiently. We use high-quality materials, and our professional technicians get the job done in under 60 minutes. Free Mobile Windshield Replacement with Insurance

Went here today because I could not get my old license plates off. These guys were amazing. Spent…read morehours on it and then cleaned the car for me. I will absolutely use them for any car issues in the future. They were lovely to work with and kind and very reasonable with what they charged me.

I have used A-Autotech more than once for repainting and lately for an insurance claim repair. They…read moreare absolutely terrific. Best I've come across, certainly in Miami, possibly ever. Superb work, top of the line professionalism, fantastic customer care and above all, incredible honesty and integrity. Wouldn't ever use another shop in Miami unless forced to. Can't recommend highly enough.

Great customer service and amazing work! I only go to them for any of my windows that are broken or…read morethe motors stop working they are the best in the business trust me! You won't regret it, they also guarantee their work.

Today I took my father's vehicle to fix the power window motor. He was fast and meticulous. I will…read moredefinitely go back if I ever need any window, power window or windshield replacement.