Does very shoddy work and has a very difficult personality. There are much nicer people in the…read moreconstruction business who will do better work at more reasonable price.

Got back to me right away. Was willing to go out of their way to consider my job. Very easy to deal…read morewith.

We had universal Innovations install our new windows through Lowes and were deeply disappointed…read more From dayn one through a 6 week period we had nothing but troubles from this company. Not to mention the numerous cigarette butts thrown all over our yard. They were very unproffessioanl and not one employee was schooled in instaling Pella windows as Lowes told us they would be. What a nightmare. Don't let these people on your property. The owner laughed in our face when we tried to explain to him what we were dealing with. We will never let lowes decide who will do anything for us again. Oh, and they install 15 windows. Small windows with 3 large window .

We used Universal Innovations consulting and Contracting LLC as a part of a Lowes roofing contract…read morefor our residential home this summer. The crew was on the job site for 28 days and it was plagued with quality installation problems. We had multiple calls to Lowes and the owner about our concerns. On day ten of the project, when the job should've already been completed, it rained in our home for 3 days... damaging the ceiling in six rooms. After this horrific experience, I would NOT recommend this contractor or Lowes.

I'd give these people negative stars if I could. We agreed upon a total price for a bathroom…read moreremodel and Christian assured me that I wouldn't pay a thing until the job was completed to my satisfaction. Minutes later, he was asking for a $2,000 deposit. Then kept making excuses as to why he needed part of the money a bit at a time. After he had collected ALL of the agreed upon money and the job was not at all complete, he had the nerve to ask for $4500 MORE in addition to the agreed upon amount. Didn't have the nerve to ask to my face, but asked over text. I said no, leave things as they are. And he never came back to clean up or haul off all the old cabinets. DO NOT DO BUSINESS WITH THESE PEOPLE! I wish I would have read the reviews before I let them in my house.

Consistent pattern... claims to be licensed and insured. Insurance paperwork presented but when…read morecalled to verify it wasn't active. No contractor license on record in west virginia. Was recently given a cease and desist by the west virginia licensing board to no longer do jobs requiring contractor license or over $5000 and to stop advertising being a licensed contractor. Additionally cited for not paying employees. Enclosed the "proof if insurance" and email confirming it wasnt in effect. Additionally there are pictures of my property that were taken/posted without permission and they should be removed promptly.

I purchased $5,590 in windows for my 1940's house, Eddy took our window order and it took them over…read more5 months to deliver,during that 5 months I would call or go into the store for a delivery update, and all I would get is Im sorry you're not the only one. He never called me with an update when he said he would, Absolutely poor communication. This company by the way Doesn't do a Military Discount so if your a disabled Veteran Like I'am save yourself time ,money and aggravation and find another company. When the windows arrived, one was broken, probably done by the poorly skilled employees they have working for them. One employee told my wife and I they would have a replacement window in one week, It took them over 5 months how were they going to get it in one week, well they didn't, now the broken window they put in, but did not tape it to avoid any further glass falling out or worse cutting a member of the household. I went to the store and had a meeting with Eddy, by the way, Eddy is the owner, I told him this was a big inconvenience to us and would like him to adjust his price and he started to laugh at me, He said he has been in business for 47 years and no one has ever asked him to adjust a price. He went up to the main desk and told all the other employees that I was mad at him for not adjusting the bill.The window has been replaced this past Tuesday 3 Weeks after the broken window was put in. Folks, let's face it if your all about customer service over product like I Am Please take your money elsewhere, give it to another business more deserving of your hard earned money Eddy and the crew are a disgrace to the beckley community and the strong heritage that we all know is out there. Bottom Line, I wouldn't recommend this company to anyone to include any third world country, they are just that terrible

From the owner: Since 1945, we have been providing area customers with affordable home remodeling supplies and…read moresuperior installation services. Stop in or give us a call to get a FREE estimate!

David call me as soon as he saw what I need .came next day and to make estimate, had two other…read moreestimates done, his was one of the lowest. Hired him he came as soon as the weather permitted, came did what he said he would do in the time he said he would get done. Very good work, did good clean up , Would hire them agin , would recommend to family and friends.

On February 18th I filled out an online form for this company to give me an estimate. The…read moreconsultation was scheduled for February 21st. David Fugate came out. I told him what we needed done, he took pictures, we chatted about the process and he said he would get back with me. On March 1st he called me and asked me if I still needed the work done.??? Today is April 29th and I still have not heard back from this man. I'm going to have to say that this company's not very reliable.