I've used them twice now over a few years and Earnie is wonderful to work with. I'm always pleased!read more

Hi. Their communication and quality of the product was amazing. Really appreciated his work.read more

This is tough to review because I had one expectation that was not met, empire sold me by claiming…read moretheir installers are Empire employee's trained and supervised by Empire to install a quality product which did happen at a higher cost than I had to pay if only the sales person was honest with that one point, our employees our product. Now, with that all said TOPFLOORINGCONTRACTOR did a great job installing my floor Iam very happy with their work. One more thing, I made 5 phone calls today to contact a responsible person and never got any return calls even though I was told by Empire that someone would be their if needed. Trust is earned not given. My low star rating is on empire not the installers, once again installers were great.

I had new carpet installed going on two years ago now. I contacted Empire at least 6 months ago,…read more and ask them why the carpet would be "matting' so much. We are only two people in the house, and I am a very good housekeeper. I vacuum at least 1 or 2 times a week. No kids in the home. We do not eat upstairs, where the carpet is. They took months to do their review of the carpet. I would have to keep calling them for an update. Finally AFTER ALMOST 6 MONTHS, they said they are not at fault. This carpet cost me over $10,000 and lasted less than two years??? Horrible. Again, if I didn't take great care of my carpet, this would be different, but I did. I would never trust this company. This is a problem with the carpet not the user. This company has very poor communication and they will not help you should have an issue. Buyer BE WARE, ONCE ITS INSTALLED THEY WON'T HELP YOU.

From start to finish our experience with Superior was exactly that. When we went to pick out tile…read morewe didn't feel pressured to go one way or another. Everyone we dealt with throughout the entire process was professional and made us feel like we were their main priority. Installation was great and communication was stellar throughout the entire process. You can go to a big box store if you want, but Superior has my business. Would absolutely recommend them to anyone!!!

Superior Floors to the rescue!!…read more Before moving into our new house, we had the tile replaced with vinyl plank (LVP) by another company, who really screwed up one of the rooms. There was a giant soft spot since they started removing the tile but then stopped and just laid the vinyl planks over the tile, including the big hole they left. We went round and round with the first company to try getting them to fix it, until they just stopped showing up or returning phone calls. I found Superior Floors on Yelp and called them to see if they would be willing to fix someone else's mistake. Ryan came out to evaluate the situation and came up with a plan. A couple of weeks later, the installers came out, removed the poorly laid vinyl planks, removed the tile that was supposed to have been removed by the previous company, and reinstalled the planks. The floor is now solid and looks great! I appreciate their willingness to come out for a smaller job and fix someone else's mistake. They'll be my go-to for the future!

had a bleach stain on the carpet which I tried dyeing and made the stain worse. saw on YouTube…read morethat there's a technique called carpet patching but when I contacted many businesses they didn't do it. found mike and he did a great job and followed up also. here are the before and after pictures

Found Magic Mike carpet repair on the web. We had some 5 y.o. carpet that had some areas that had…read morerolls / wrinkles in it since we had lived here. Mike came out promptly and diagnosed the problem and within 2 hours had gotten rid of the problem areas by stretching the carpet. Looked brand new. He took his time and it was obvious that he knew what he was doing. Brought a significant amount of repair tools to complete the job. Great guy - superb service.

From estimation, scheduling and installation this was a positive and timely process. I'm grateful…read morethat I found First Quality Carpets! I used Home Depot for another project and the whole experience was difficult, with a mediocre result and damage to my property (baseboards). Jody and Chris (installer) left my property in great shape with a fantastic install! I highly recommend First Quality Carpets.

They were able to provide a quick estimate (which was very reasonable), arrived and removed old…read morecarpet and installed new and did a beautiful job. Great communication, would recommend.

Dakota Chandler 740-804-5524…read more Was our salesman for the carpet sales. Wow, great salesman and honest and caring. He sees all things through to the end fulfilling the entire transaction. They are my flooring company for life.

HORRIBLE! If you're in Orlando, do NOT pursue…read more Overpriced / Pressure Sales / Dishonest / No Communication / Wrong Product Installed / No Service Full Story: We had a very tight timeline and needed the cheapest prices as we were selling the home, which we let each vendor know before quoting. 50Flooring was the first we met with. The sales person was aggressive in trying to get us to purchase, even though I kept saying no. I asked multiple times if the carpet she was selling was the lowest price they had and she said it was. We finally decided to proceed when they found a in-stock carpet that would work for $3k with the option to cancel w/full refund since that seemed high. The other two vendors who gave quotes later that day came in at $1,800 to $2,000. So I asked to cancel. She immediately said, let me see what we can do. They came back after 5pm that day and said we can do $2,000 but for a different carpet quality, but same style and color and could meet the deadline. So we continued. Two days later we get a text from the coordinator stating our carpet would be in three days after our deadline to schedule install. I immediately reached out and stated this was not acceptable. She again said, let me see what I can do. She got back to me and said we found one that will work and it's just a slightly lighter color and sent me the picture of the sample. Since we had no other options at that point, we agreed. We had to reach out to confirm when installation would be since no one had contacted us and instead of the days we'd originally stated we needed, the only day they had was a day earlier. So we had to completely re-arrange our schedule. On the day of the install the installers were over an hour past the time frame and so we again had to adjust our schedule to go let them in. We were surprised that the carpet was two different rolls and two different colors. We could only see a small 2" square since it was rolled up in the truck and very difficult to see what it actually was, but we had no time since we'd ran out of a work meeting. I again reached out to voice concerns and they confirmed it was the same color, it just must look different in the truck and that this team was great and matching things up. Since it was two different rooms, we agreed to continue. The installers had us electronically sign which rooms they were installing carpet in, which we were not told would occur. When we returned after receiving notification the job was complete, we found that a totally different carpet was installed (Berber). There were two different colors and two different patterns on the carpet - none of which we had been told about. In addition, the point was to closely match the carpet we were keeping in the house - which it now did not. Okay - I know this is long. So we reached out again to voice concerns and were told that an executive would call us the next day. We did not receive a call. We found out that they still had the incorrect phone number in their system that we'd asked them to change multiple times. I was able to get the number and call Dana the district manager, which had no details on the voicemail recording, but I still left a message. Still no call the next day, so I left a message again. I also texted the coordinator and sales person again to voice my displeasure and to let them know I'd not heard back. WE'RE STILL WAITING FOR RESOLUTION!!! The house goes up for sale tomorrow and we've got three different carpets in the house now. HORRIBLE EXPERIENCE!!!!!!!

AJ came out to measure the rooms in a day from my call. He was the best price and had very good…read moresuggestions. They installed the carpets and did a great job. I will use them again and suggest to others.

From the owner: We have been Flooring for over 20 years now, it runs in the family. If you want affordable and…read morespectacular quality work with guaranteed satisfaction, then you’ve come to the right place. The money isn’t all that matters. I want to make sure you are happy with your service and safe when I arrive and depart. AJ & J’s Flooring Specialist, “Come to the Best, Forget about the Rest.”

They installed vinyl flooring. Did a great job. Did the job in two days…read more Installers were quick and curious.

From the owner: Floor Coverings International provides professional flooring installation and in-home flooring…read moredesign consultations in Northwest Central Orlando, offering hardwood flooring, luxury vinyl plank, carpet, tile, and laminate for every style and budget. As a local flooring company, we bring our Mobile Showroom with curated flooring samples straight to your door, so you can see colors and textures in your own lighting and décor. From personalized design guidance to expert installation and full flooring services, our team manages the entire process with clear communication and careful craftsmanship. Discover beautiful, durable new flooring designed around your space and schedule your free in-home consultation today.