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    Creative Kids - Wigwam

    4.0 (45 reviews)
    Open 6:30 am - 6:00 pm
    Updated over 3 months ago

    Services - Creative Kids - Wigwam

    Infant child care

    Multiple children care

    Single child care

    Creative Kids - Wigwam Photos

    Recommended Reviews - Creative Kids - Wigwam

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    Ashley S.

    This school has cameras that you can watch your kiddo via an app. The property is updated. Things came off like I found something amazing for my baby. Then I started seeing things going on with other children. When my partner was dropping off our baby, another parent said they had seen it too. I decided to share this with the director along with other concerns. She said they were going to start an investigation. I had concerns from my child and other children's safety. I asked if the stuff under investigation would be suspended for the process of investigation she advised me the staff would not be suspended. I decided to withdraw my daughter immediately. Cindy Brown's disregard for safety of children is disgusting. Summer Xu's Way of handling children is aggressive and borderline abusive. I don't know these kids I don't know the parents I wish I did because I would've let them know what I seen. The only staff I saw acting this way was summer but Cindy's lack of concern and urgency over this speaks volumes.

    My son still has the scar from where he was bitten a year later.

    **ONE STAR IS FOR MS. CINDY ONLY. ALL THE OTHER STAFF/TEACHERS ARE AMAZING. I WOULD BRING MY CHILD BACK IF MS. CINDY IS REPLACED** My 2 year old started in July of 2018. We toured several facilities and he wasn't really comfortable anywhere. I went to creative kids as a last resort. I've heard negative stories but I figured I would check it out. My son is super shy and very loving. He also likes to stick to a routine. We toured and my son was so comfortable. He wanted to play right away and didn't fuss when I put him down. We signed him up ASAP. Ms. Kaliyah Smalls was the director and she was awesome. We did a discovery day and we were hooked. The staff and teachers were really welcoming and kind. I watched my son become more social and out going. I loved see all the activities they did with my child. We were enrolled for 4 half days but he some times attended an extra day. We had no issues with payment when we were paying online. I noticed a few changes in office staff was made. A new director came in named Ms. Cindy and I had no idea when the change took effect. She didn't really communicate with me. She would ask for us to make a payment at the facility instead of online but we would always be charged incorrectly. We would start the next week and see that we owed anywhere from $10 - $40. This was really upsetting since we always paid a week before and with being undercharged it looked like we were inconsistent with payment. I ended up filing a complaint when an additional communication issue arose where she would tell my husband that I didn't pay the correct amount and the next day she would tell me my husband didn't pay the correct amount. Always blaming one parent for the under charge. I think she assumed we were separated since I asked for any information discussed to be delivered to both parents. That same day, my child was bit on the face. My son's teacher was the only one that talked with me. The poor girl was so sweet and caring to my son while answering all my questions. The director, Ms. Cindy, did not speak to me. I was at the facility for 15 mins reassuring my child that he's safe and talking with his teacher before I left. I got a call from the area director about my original concern. She clarified a few of the many issues we had with the weekly fee charges. As for the communication issues as well as the incident that happened to my son, all she could do was apologize. I made it clear even though it's unfortunate and sad that my child got hurt, I was more upset how unprofessional the situation was handled by Ms. Cindy. I informed the area director that I would stop by the facility to unenroll my child today. She informed me that she would talk with Ms. Cindy before I arrived. When I showed up, Ms. Cindy was gone for the day. Mind you it was about 2:when I showed up. She definitely received a call that I filled a complaint because another staff/teacher informed me that they heard about the complaint. Everyone I talked with apologized and understood why I was pulling him. Honestly if my son accident was handled better, I would have let him continue to attend. It's just disheartening that my son being hurt wasn't worth Ms. Cindy's time.

    Rapatsawin P.

    My daughter has been attending creative kids for close to a year. As she has moved up to the next age appropriate room we have noticed the quality of care has changed and there have been issues with other aggressive children. Recently there have been 2-3 problematic children that seem to just be allowed to run free and attack other children. A few weeks ago, my daughter was unfortunately bitten by one of those aggressive kids. Instead of keeping a closer eye on the problematic children and attempting to assist in correcting those issues, the child that bit my daughter was allowed to keep "playing" without being taught to apologize or to not do that to other children. In terms of child care and child development I see no lesson taught here. The same day of the incident, neither myself nor my husband was contacted of the incident and was given the excuse of "our phones didn't work". My husband has had the same phone number for over a decade and no voicemail was left as he is the primary point of contact. My husband and I were very unhappy with how this situation was handled. The administrator was very unprofessional on how this was handled and gave us nothing but lame excuses and no apologies. We requested immediately that our daughter to be withdrawn from attending here because of the injury and their corporate office has delayed on refunding us our money. Even with that they want to charge a weeks worth of tuition where my daughter has not attended due to her injury. The tuition was charged the same Monday as the incident and withdrawal. My husband has spoken to the corporate office after having to call them many times to get a response back and they have a very "I don't care" attitude towards us and our situation. Even now they only want to refund one week of tuition versus the two weeks we paid for. This company has been completely unprofessional in terms of how they have handled the entire situation. Their regional representative keeps going back and stating that this isn't their fault for any of it, and when asked about negligence and keeping a safe environment for the kids they say we do I said how does this happen? They have no answers and appear to be reading from a scripted response. They are refusing to refund the tuition charges because of their 1 week withdrawal policy. If this incident had not happened, we wouldn't be in this situation with them and how Mandy and her staff and the corporate office have unprofessionally handled the situation shows the kind of "care" they have for their kids. Parents I warn you to not have your child attend this school and at the tuition fees they charge, there are other better schools we have found since we left

    David having fun learning at "school" in his 2 year old class.
    Lisa W.

    I love this daycare! My son has a lot of fun. My son looks forward to spending his time here. I appreciate that he doesn't stay cooped up in a small room all day. They move the kids around, even let them spend a lot of time in the indoor playground as well as outside a few times a day (not just once like another center he previously attended). Also, he gets pulled out of class on Mondays for enrichment class which is currently soccer instruction for a very low cost. I feel like a great Mom for finding this place.

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    8 months ago

    My son has been in the baby room since it opened and he has gotten the best care. I absolutely love the staff and program here

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    Page 1 of 2

    Ask the Community - Creative Kids - Wigwam

    Review Highlights - Creative Kids - Wigwam

    Joyce's class and he absolutely loved her and she is one of the nicest people.

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    I previously wrote a review about this daycare, but I took it down because I wanted to gain a…read morebetter understanding of how daycare programs should operate before sharing my experience. We adopted my niece when she was 18 months old, and she attended this daycare until she was about 2 1/2 years old. We also enrolled our infant daughter here when she was around 3 months old. Ultimately, we decided to stop bringing our children because our daughter was constantly sick. The breaking point came when she became so ill that she had to be hospitalized. One of the biggest concerns I had with this daycare is that children of different ages are kept together throughout the day. In my experience, this creates an environment where illnesses spread easily. Since switching to another daycare, our children are no longer getting sick nearly as often. I also found the enrollment process confusing. We were handed a packet and asked to sign paperwork without much explanation, leaving me unsure about policies and expectations. In contrast, our current daycare thoroughly explains everything before enrollment, so parents know exactly what they are agreeing to. Another concern was infant safety. Babies were often placed on the floor while older children ran and played nearby. This creates a risk of injury and is something that made me uncomfortable as a parent. Overall, I was disappointed with the level of care and organization we experienced. As parents, we want our children to be in an environment where they are safe, healthy, and receiving attentive care. I am grateful we found a daycare that better meets those expectations. This was our experience, and based on that experience, I would not recommend this daycare. I however highly recommend The Learning Experience.

    Montessori Visions Academy - Morning Circle

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    I sent my daughter to Montessori Vision Academy in Las Vegas, where she was enrolled in preschool…read more One day, she came home and told me, "The teacher said, 'I'm done with you,' and then she told me that teacher said "You need to finish this task -- look, your daddy is waiting outside and crying because you're not finishing it.'" Remember, my child is not even four years old. After this incident, she began arranging her toys and yelling at them, saying things like "Stop! Stop!" This behavior was very unusual for her and raised concerns. I reached out to other parents, and some of them said their children had made similar remarks about the same teacher. I requested a meeting with the preschool director and the teacher. During the meeting, the teacher denied everything, saying my daughter is one of the best students and she would never do such a thing. I calmly repeated the same words the director had used in our first meeting: "We need to trust children -- they are not manipulative." That very day, I withdrew my daughter from the school. To all parents reading this: trust your instincts and your kids.

    Coronado Prep Preschool - Tummy time

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    We had a truly wonderful experience with the preschool program at Challenger. Our daughter attended…read moreboth the 3s and 4s classes, as well as the summer camp, and we couldn't have asked for a better foundation for her early learning. From our very first tour with Ms. Brenda, we knew this school checked all the boxes we were looking for. She was reading words at just 3 years old, and the nurturing, structured environment helped her grow in so many ways. Any concerns we had during preschool were addressed promptly, and we always felt confident she was in great hands. However, our experience changed significantly once she transitioned into kindergarten. While the curriculum remains strong and academically focused, the environment felt much more rigid and less joyful. It is very one size fits all. We absolutely value education, but we also want our child to enjoy being a kid--through fun, creativity, and play. Another challenge has been the limited communication. Most interaction is restricted to quick exchanges at drop-off or pick-up, and calls are typically returned when the staff is available. There's little feedback unless you personally call and ask, so it's hard to know how your child is progressing until report cards are sent out. At times, important day-to-day situations involving our daughter weren't communicated to us. Lastly, we didn't always feel the school environment, particularly the front office, was the most welcoming. On a few occasions, I had to initiate conversations after being overlooked which left us feeling more like a number than part of a school community. Overall, the preschool experience was outstanding and gave our daughter a strong academic and social foundation. We're incredibly thankful for that time. Unfortunately, the transition into kindergarten didn't live up to the same standard. I hope this feedback helps other families make a choice that aligns with what they're looking for.

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    Creative Kids - Wigwam - childcare - Updated June 2026

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