1. Creative Powder Coatings

    1. Creative Powder Coatings

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    Crest Hill, IL

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    Creative Powder Coatings

    3.3 (75 reviews)
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    Updated 3 weeks ago

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    Before
    Jim C.

    Great service! Dropped my car off at 7am and it was done by 2pm same day with appointment. Wheels look great and at a way better price than buying a new set of wheels. Would definitely recommend CPC.

    Correctly seated bearing
    Luke J.

    Called ahead weeks in advance to get a price check, was told to wait a few minutes while the receptionist(?) confirmed with someone higher up which I had no problem doing. She comes back and I'm told $220, great price, much cheaper than any other place in the Chicagoland area. Imagine my surprise when I call again later to schedule an appointment and I'm told $270 by someone different. Whatever, price is still better than other shops and it looks like they do quality work. I get the wheels off my bike, take all the hardware off to make it easier for them (minus the bearings in the rear wheel as I didn't have a tool for it) and get them dropped off on May 15th. I get called the next week on the 21st to come pick up my wheels. Go in, pay and walk over to grab them. 1st big problem, they're the wrong color (pictured below in blue). I used the website I was told (prismatic powders) and provided the color I wanted along with the code for it as well and it was confirmed that hawaiian blue was going to be applied. What they gave me looked nothing like what I had picked. I took a picture and went back inside to tell the receptionist and she told me she could get the manager which I appreciated. [[HIGHLIGHT]]Manager comes out while we're both looking at what went wrong and immediately says they're the right color and that's just how the finish comes out. I'm pretty frustrated and thankfully the receptionist pipes up and says something to the effect of "these kinda look like *hawaiian* blue NOT hawaii blue." Manager goes in the back and comes back to confirm that yeah, the powder guy grabbed the wrong color on accident.[[ENDHIGHLIGHT]] We all make mistakes and even though the powders are different colors they do have extremely similar names. I'm told they'll be done by Friday (keep in mind it's still Wednesday the 16th). A week goes by and I call again, I'm told they're not done and they'll be finished by the end of the week. Another week goes by and no call from them so I decide to stop by in person. Told again they're still not finished but they're in the upcoming queue. Another few days go by and I finally get the call. I pick them up, they apologize for the wrong color issue and the wheels come out better than I'd hoped. Here comes another issue, the front tire was mounted backwards. Now it's a fairly common mistake to do that with motorcycles that have brake rotors on both sides as it can be hard to tell which way it should go without labels. I only have one brake rotor up front so this shouldn't have been missed (in my opinion). [[HIGHLIGHT]]I tell the receptionist what happened and she says she'll have the tire guy redo it. I watch her walk over to the garage and when he asks what's wrong and she tells him it's on backwards his immediate response is "no it's not." He redoes it and I leave with the wheels[[ENDHIGHLIGHT]] and go home to install my bearings and the rest of the hardware and I notice another problem. There was overspray in the bearing seat and I can't get the bearings in without removing it. I ended up chipping some of the coat trying to put it in (totally on me) before giving up and going back in. At this point I just want my wheels done so I can ride as it's been almost a month of me not having wheels on my bike. [[HIGHLIGHT]]I take the wheels back in (it's Monday June 15th at this point) and explain the issue and I'm told personally by the manager that he'll fix the overspray and install my bearings and spacers. I think that's a great show of character that someone in a management position is willing to get their hands dirty and fix issues.[[ENDHIGHLIGHT]] He tells me it'll be done by the following morning and lo and behold they're not done the next day. Finally Thursday rolls around and I get a call saying they're done. Hop in the car with a friend and go to pick them up and then head home to install them. Both front bearings? Installed correctly and the inner races are able to be rotated with my fingers. Rear bearings? One is seated properly but cannot be turned, other one is sticking out about 1/8 of an inch and can be turned by hand. I call up a bike mechanic I know who specializes in wheels and tires and show him just to see if I'm crazy. He confirms that I'm not and it is in-fact done wrong. [[HIGHLIGHT]]Just to humor myself I call back and ask for the manager (Tuesday June 24th) to see if maybe I can get a refund or the issue fixed. I'm told that you're apparently *not* supposed to be able to turn the bearing inner races and that he did seat them correctly and if one is sticking out it's an incorrect bearing or the spacer needs to be trimmed.[[ENDHIGHLIGHT]] Does that mean the front is messed up too because I can spin both sides? He tells me no but I can bring them in again and he can take a look. I've driven back and forth to this place almost a dozen times and I'm not doing it again. I was recommended this place by a coworker who had his motorcycle rims done and at my previous job (cyclegear) we used to recommend this place when people asked where to get their rims done. I'm sure Dave a

    Derek R.

    This used to be an Awsome company to work with not sure what has changed but definitely not for the best Dropped off wheels on April 21,2023 now fast forward to June 21 was told 3 week turn around approximately 8 phone calls from me get a different story each time finally talk to dave the owner he tells me the issue it's a simple fix if the would have just called we agree on fix now fast forward to today I pick up wheels and can honestly say they are garbage red we agreed looks Awsome black we'll let's just say a 2 yo could have done for 550 I'm beyond livid not to mention they did back barrel of wheel black wheel was red with black accent spokes Derek

    Audi A3
    Rachel J.

    I had my Audi A3 rims powder coated yesterday. Holy Shi* they look amazing. David is the bees knees. Solid dude. I would recommend CPS to everyone.

    Mark H.

    Not sure what all the negative reviews are about but I can share my experience with CPC. Scheduled my appointment on Facebook. Dropped off my car with their overnight drop off and picked it up the next day at 4:30pm as promised. Payment was done over the phone. Wheels came out great! More than I expected. They even installed 2 new tires I brought in and put my wheel spacers kit on at no extra charge. Their price beats most of the competition. It was about an hour drive from me but definitely worth it.

    Mark B.

    I had my wheels powder coated here in the chrome finish. I knew that they wouldn't be as shiny as chrome but it is much closer to chrome than polished aluminum look. They took care of the nicks and scratches and my wheels look brand new. The price can't be beat!

    Michelle H.

    Creative Powder Coating did a fantastic with my wheels. They were extremely easy to work with and addressed all my needs and concerns. It was about a 45-min drive to get to their location from the city but it was well worth the trip. Thanks!!!

    The original flaky chrome finish.

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    Matthew - That is wonderful. Thank you for the positive review!

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    4 years ago

    Incredible service and overall quality job.... Was a pleasure to do business with them, highly recommended!

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    Review Highlights - Creative Powder Coatings

    Dave and the CPC team did a spectacular job on my wheels.

    Mentioned in 2 reviews

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