with 1000 granite places, why would you choose to go here? just take a look at my photos. my…read more"kitchen install date" was 8/7/2023. today is 9/5/2024. the sink was incorrectly installed which has caused it to droop. my seam has completely split. I called the company to see if they would come fix it. i was told it would be $275 just to COME TAKE A LOOK. when i was baffled by this, i was told oh it could be $200 instead. LMAO. take your money to any one of the 1000 other granite places that exist and don't get burned like me. PS this doesn't include the fact that this was the second time they had to install after I had to pay $1600 for a new slab after they completely butchered the seam on the first install i'm sure the owner will come on here spewing nonsense about a 1 year warranty. cool, i understand that.. but when you have extremely horrific craftsmanship that falls apart after 1 year and less than 3 weeks - with 1,000 other options, just go somewhere else!!!

Stone countertops have many chips and rough edges, particularly around sinks (in kitchen and…read morebathrooms), and countertops were never sealed properly at installation.

nice store, but only one cashier every time I visited…read more Always have to wait approximately 10 minutes.

If you want to have your project drag out from 6-8 weeks into several months, have damaged cabinets…read moreinstalled in your new kitchen, have the crew pull out of the project without ever finishing it...and gain a damaged basement after the workers have flooded it....yes this is a company for you. Terrible experience. It was quite a treat to speak to his crew and hear how during every single project they have to deal with the same thing - lack of planning on the owners part causes the clients to blow up at the crew. Do not get involved with this company. Also check out the other name of the company - Pocono Lux. hmmm I wonder why the name change - was it because all the negative reviews?

I was very impressed with the high level of service at H winter. They are knowledgeable, friendly,…read morecourteous and really aim to please. they know how to decorate and put the tiles together so it works for your situation. Dawn was outstanding and Claudia Was very helpful. They know their tiles and work very well and quickly to help you.

Tackling a backsplash project in my new kitchen lead me to H. Winter after seeing their ad. WOW!!…read more I was not prepared for the showroom. Unbelievable selection. Wish I had come here before laying down vinyl flooring. Their ceramic flooring options & displays are gorgeous, as are the backsplash samples. Staff was very helpful & took ample time showing / explaining products which was very important when choosing heat tolerant tile for application around the range. Now I'm pleasantly overwhelmed & left with tough choices. Thanks, I guess

I recently bought a new home. I have not yet fully moved anything into it yet, and wanted to wait…read moreto have the flooring done first. I have had other homes and have had hardwood flooring installed. I can see the difference in lack of experience with the flooring installed by Bethlehem Gallery of flooring. Bob Young, the sales rep., was snarky with his comments right from the start. I ignored his opinionated comments during our initial set up, and went with them anyway. I should have seen that as my red flag!! They accidentally pushed the doorknob of the front door into the sheetrock of the Livingroom. I have not yet moved into this house yet, and have only used the basement entrance thus far. The only people using the front door was the supervisor to drop off the wood earlier in the week and the installers who had the front door open all day to do the work. They claim the hole was already there, but when I did the walk through and inspection, it was not there. I have pictures of the sheetrock and the indent of the hole made after they left. There are noticeable lifts where my feet catch on the uneven planks, because they were not installed flush. There are gaps that were filled in with putty. There was no need for putty on any of my last installs, because there was no gaps. NO GAPS. They were a bit rough with the install and there are noticeable chips and dinks on some of the boards. There are a few places where the 1/4 round molding and transitional boards are missing because they did not estimate enough material to finish it. Also the bedroom ceiling fan light no longer works since they worked in that room. The sales rep responded it was probably because I bought the house without knowing it wasn't working. I find that comment super demeaning!! I was in the bedroom the night before and it worked fine. The supervisor was outside for most of the day, and popped in a few times but was not inspecting as they went, like the installer in NJ. The crew did not speak English, except for one, so when I had questions or comments they did not respond. They did an okay job but not what I expected. This is a very big expense and I wanted it done without imperfections. I had to wipe down the doors with a bleaching agent to remove the black handprints they left after removing and reinstalling the doors. Putty is unacceptable. Uneven planks sticking up is unacceptable.... and annoying to catch your feet on!! I can live with the dinks and chips, but not the snarky comments from the sales rep. I would never recommend this flooring company to any of my friends, family or colleagues now moving to this area! I have had much better installations done, with more experienced installers.. Perhaps they rushed and just got it done to get out of there. The last room they worked on has the most issues of quality. It comes down to customer service and quality.

Carpet product was fine but the way the owner didn't want to acknowledge my concerns over…read moreinstallation issues that I brought to his attention were not acceptable. It all comes down to the customer service. I will look to go with another flooring company next time.

Stofanak built a beautiful floor-to-ceiling pantry for my kitchen. They did a great job of…read morematching my existing cabinetry (not an easy task with the stained cabinets). The sliding drawers are dovetail and slide very smoothly. It has been 3 years and has held up wonderfully.

Purchased a custom kitchen several years ago. The plastic hardware holding the drawers in place…read morebroke. Called to get replacement parts and was told they dont offer them. Husband had to try to repair. Disappointed they used plastic parts and dont sell replacements down the road should they break.

Second time using and more pleased than the first! Had ceramic tile installed in a room to match…read moreanother done six years ago. Thankfully the tile still available and they were able to match along with the grout nicely. The installer was amazing. He truly acted as though it were his own house. Very neat and attentive to detail. I would recommend to anyone.

I couldn't be more pleased! They replaced all the flooring on the first floor of my home, it came…read moreout beautiful. A few touch ups needed to be done and they were right on it!! Next step . . . second floor!

Very professional and did amazing work. Backsplash in kitchen turned out beautiful. Flooring in…read moreBedrooms are so nice. Even did my blind installation. Added grab bars in shower. People were nice and thoroughly cleaned up when job was completed.

My husband and I love our custom kitchen. Tim designed an amazing way to use our strangely shaped…read morearea. It's beautiful, functional and beyond our expectations.

Bob was professional and easy to work with, selection was great, and installation was timely and…read morewell done. Thank you!

I was looking for flooring for my 3 season porch and they were the only place that knew what I…read moreneeded and carried the correct product. Bob and his crew were so easy to work with and they did a phenomenal job on my porch. I was so pleased that I had them do my kitchen as well. I could not be happier.