Monique and her team transformed our house from ordinary to amazing! She rearranged some of our…read morefurniture and decor in ways we never imagined. She brought in really interesting artwork and various figurines that made our home like a showplace! Even our realtor commented that our beautiful home was brought to next level with her staging. For the very reasonable designer fee, we are convinced that it increased our sales price more than 10x the cost of the staging! I would recommend Serenity Designs/Monique to ANYONE considering selling their home.

We called Monique in mid-March, aiming to list out house by the end of May…read more She and her assistant were great: we got a to-do list - which saved us having to argue about the relative merits of his/her taste - and she made a plan for the things that she wanted to bring to freshen up some of the rooms. Once we had done our chores (mid-May), she was back with the loaner items and they set the house up carefully for the photographer, and gave us instructions about how we should re-create the setting before showing the house. She does exactly what she says she is going to do, with a minimum of fuss and I would work with her again in a heartbeat.

Kelly Paul Designs sure knows how to execute the wishes of their customers. Thank you so much for a…read morefabulous and awesome presentation of my living and dining room areas. It looks SPECTACULAR!!!

If I could give negative stars I would. No upfront contract, lots of promises but little or no…read moredelivery, and then aggressive texts and messages after I politely said I would no longer be using their services.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Lisa helped redecorate/redesign our living room, foyer, and dining room - and it was the best…read moreinvestment we ever did. Lisa is outstanding! During our first meeting, she listened to our thoughts, was aware that we needed to have a design/home that accommodated our three year old, and had MANY ideas. she was also mindful to our budget for each room. Our home is beautiful, and it's all thanks to Lisa! I can't say enough positive things about Lisa, and I strongly recommend her to everyone I know.

Lisa Jensen is an incredibly talented designer. I have worked with two other designers, and…read moreworking with Lisa was by far the best experience. I did a One Week Room Design for our living room, an area of our house that we have redecorated twice before, spending good money on quality pieces that in the end just didn't work together. I researched local designers and loved her "Before and After photos on her website. For our living room we had all kinds of specifics we needed included in the layout and the details, and she managed to put them all together in a way that works extremely well functionally and looks gorgeous. It is now our favorite spot in the house, whereas before we rarely went into the room. We have now hired her to help us with our Master Bedroom design. You won't be disappointed. I had spent loads of money and time on getting pieces that didn't end up working together before working with her. She is worth every penny. I highly recommend her work!

Joe made me some slipcovers many years ago, which were perfect and wore really well. I'm hoping to…read moreget him to make more--highly recommended!

My husband and I wanted to transform our new house into our home. We wanted a home that embodies…read moreour personalities and is a happy place to live. Having Megan's insight and guidance throughout our journey has made it possible for us to achieve our goals. Megan really listened to our needs then translated what we wanted into a beautiful home, one step at a time. She really understood exactly what we wanted, yet somehow she always gave us a range of choices, all of which were a great match to what we described. Because of Megan we were able to minimize the time we invested in our projects while maximizing the outcome: our perfect place to live.

From the owner: Megan Meyers Interiors specializes in residential interiors with a special focus on environmentally…read moreconscious interiors. Megan believes that by developing strong relationships with clients she is better able to design their perfect interior, in harmony with their lives and personalities. Services include, but are not limited to: *Space planning * Kitchen and bathroom renovations * color consultations * decorative finishes * furniture and materials selections * window treatment designs * placement of art work * Megan Meyers Interiors also partners with local professional organizer Lisa Gallagher of Bayview Organizing for organizational and staging purposes.

I have had many projects in three homes with Meredith so I know her very well. She is very skilled…read moreat a few things; paint colors, staging, pulling a space together. The problem is that she starts to treat the project as if it's a Decorator Show House project, leaving the client out of the process. I have many pieces covered in fabrics I would never have chosen but I wasn't consulted. I have curtains I would never have chosen with rods I would never have approved. I have a dozen throw pillows I wouldn't have chosen or approved and a king size dust ruffle I don't like. It's a very long and expensive list. She has lost a dining room chair ($200) so I now have five chairs; has not returned two boudoir chairs ($2600) and hasn't delivered replacement glass for a hallway light fixture ($430) that I have paid her for. While she's very skillful in some areas, be prepared to be proactive in the process and be sure you know where all your pieces are once they leave your home. Insist on knowing what things will cost before purchase; she doesn't share that information in advance. She also makes recommendations in areas she's not qualified and doesn't always oversee the work that's being done so mistakes can be made that are difficult if not impossible to repair. My kitchen floor has "radiant" heat that is only in an L shape pattern in the room, where people walk but not the entire floor and is essentially useless. My antique slate kitchen sink is built too high off the floor and water drips up my arms when I'm washing up. It's difficult to argue about something after it's done so they're expensive mistakes. She's not very good at accepting responsibility so you need to dot every I and cross every T in advance.

From the owner: Meredith Bohn Interior Design provides full-service residential and commercial Interior Design…read moreservices. From single rooms or office updates to new home construction design and consultation, we work throughout southern New Hampshire and Maine, as well as the greater Boston area. Services include: Color Consultation & Space Planning, Furniture and Floor Plans, Custom Window Treatments, Custom Carpets & Accessories Custom Furniture design and full procurement and project management services.