Not only do they have the cutest clothes that are made with serious attention to detail, they have…read morethe sweetest customer service. I bought a dress only to get it home and realize there were two rips in the seams. I brought it back, only to realize i left the receipt at home. They exchanged it for me, no questions asked, and even inspected the new dress for tears before I left. 10/10 recommend

Love this store! I always pop by when I come to visit family. Andrea, the owner is so sweet. She…read moreremembers me even if it's been months between visits. Quality, trendy pieces. My favorite boutique in Springfield.

I'm really confused by the other reviews, as they gave me an expectation of a fun store with fun…read moret-shirts. I hijacked a few coworkers en route to a work event while we were in town and dragged them here, promising a fun store with funny t-shirts. We walked in to a very upscale hipster-type store with a few 'unisex' (yeah, to me, that mean's men's) shirts and none of them were very funny. The store was really quiet and uncomfortable.

When you walk in you are met with a wonderful aroma, a scented candle that smells divine! The gal…read morethat assisted me with finding a couple of tees explained the meaning behind the name of the shop which is really cool. I got a couple tees. One for myself and one for a friend. Great shop!

This is a great store and some of the finest people who own it. Always my first choice when I…read morewant to go first class, either business or casual.

From the owner: Men's fine clothingread more

Larger store With a decent selection of men's and women's clothes and some pretty good deals on the…read moreclassics for your wardrobe. Definitely worth a visit.

The managers are okay with racism in fact you get punished if you speak out about. Was shopping and…read morean older gent called me a "f*ck*** idiot for not putting on a sport coat. Then called an associate an "asian nip bastard" I could tell it was distressing the associate that was helping me and he assured me it would be taken care of but I called for a shirt I need about a month later and he informed me nothing had been done but the manager had her floor supervisor write a letter to coperate. And no one in the store knew how to contact the corperate office if needed? WHAT KIND OF 1940's store is this??

Completely satisfied thus far. Went in to get fitted for multiple events, as well set up an event…read morefor myself. I was approached immediately and told it would be just a few minutes. Not even 5 minutes later I was assisted. Directed to the rental suits I needed for groomsmen. Went through all the line items needed to knock out my rental setup. Was then measured and fitted for another wedding I am in. It's as easy as providing them the account number from that wedding account. Lastly I was walked through all of the parts of ordering my custom suit for my upcoming wedding. This was an easy process. For anyone familiar with custom suits I was able to pick everything I wanted down to the stitching on the burton holes ($600). Starting price was $360 before my add ons. They also have many selections on the rack with a ton of clearance apparel. Definitely will be returning for other men's apparel they have in house. Tech pants, shorts, dress shirts, jackets etc. A one stop shop for anyone wanting quality apparel. Will update my review once my custom suit arrives and I've been fully through their rental process.

Upon arriving at the storefront, the window and framing of the store was filthy. It looked like it…read moremust've been part of a reconstruction zone, however it was not. Went back a couple weeks later and it was the same. Absolutely unimpressive entrance. I have bought many suits that are over the years and used to really think a lot of it, but the customer service I received and the service that I witnessed with other customers in the store while I was waiting was extremely poor. I would never go back there. The place is much too costly to be treated like you're at some secondhand discount store. It's a no for me.

Place is awesome. The owner knows the business like no other. Men needing to upgrade your…read morewardrobe? Go here you will not be disappointed. Great quality and outstanding service. All your menswear needs in one shop.

Awesome place, very reasonably priced, and excellent ownership that helped me purchase my suit. I'm…read morein sales for a living and after my experience there I would not want to spend my money anywhere else.

If you love shopping with parents who don't give a flying hoot what their little kids are doing…read morethen come on in! Had 2 little Mexican boys playing tag around me and 1 of them shoulder checked me at least twice. Spent 5 minutes in here and had to leave

I wouldnt recommend family or friends to work here. Cashier's have bad attitudes and unprofessional…read morecustomer communication explaining how easy it for people to steal from the store I get they can't do anything but it's a bad look on the store. Working there good luck getting more then 10 to 16 hr a week and when I found another job instead of letting me take my 2 week notice for the future opportunity of ever coming back they removed me from the schedule completely. All sections of the store is completely messed up just another but poor version of a Ross with no guidance of where anything is because even the workers are not sure where anything is I should know I worked there and no one ever had answers

I usually love shopping at Uptown Cheapskate but after my last experience I'm not sure I ever will…read moreagain. I had many items I was going to sell (2 pairs of Lululemon's that I wore only a few times, brand new American Eagle Jeans with tags on them, many many Victoria's Secret clothes(also like new ) and etc.). I usually sell to Plato's Closet and get around $100 everytime, but Uptown seemed more in style so I decided to sell to them. I was expecting to at LEAST get $100 back, considering most things were in great condition and in style and Lululemon leggings cost $100 each originally! But, I get $40 back?!?! I never leave bad reviews, but I will never sell clothes here again. It may have been a mistake I made and I shouldve sold them elsewhere, but $40 is just too low. The American Eagle jeans with the tags still on cost $60 alone. I would not recommend selling your clothes here if you're wanting a good price.

I have come here THREE TIMES this week to drop off clothes. The first time, their power had gone…read moreout and they were five hours behind so I decided to come back the next day. The next day, they had a sign on the door that stated they weren't taking anymore donations for the day. Then, I went AGAIN a few days later and they had that same sign on the door but specifically for that day. They need a new system or something because every time I go into Plato's closet, they are able to accept one bag. I am so done. Like, sorry I can't always come at 10 am.

I used to go to this store multiple times weekly but within the past 6 months, they've hired an…read moreolder lady with beady eyes just a little too close together that is just HATEFUL. I don't know WHY people who don't like people go into customer service. People who don't like to work the hours required of them. If you don't want to work to your complete abilities for the time the store is open, DONT DO IT. If you can't be nice to customers until the doors are locked, go work at a call center! Burlington has lost thousands of dollars at each Springfield location by alienating me as a customer. I'll take my money to Ross, where the employees treat me like family.

The customer service is always great here! It's relatively easy to find what I'm looking for and…read moreof course the prices are great! Not much else to say about this Burlington Coat Factory, those are three things that mean the most during a shopping experience in my opinion. Great prices, great service.