In a great and convenient location. Their pricing is really good, i have 2 dogs and keeping them…read more"pretty" can get expensive! The staff is very kind, very friendly, very professional. And they are great with the animals - confident and gentle.

This is a great place to take your dog for grooming. Emily does a wonderful job on my Bernese. I…read morelike that when you take your dog in they tell you when the dog will be done. Went to another groomer before finding this one and it was like "we'll let you know." Well I like to have an idea of when the grooming will be done so I can plan errands around the grooming. I live in the country and don't want to drive all the way home and then have groomer call and tell me 4 or 5 hours later to come and get my dog. They are excellent groomers but also know what good customer service is.

I have a teacup Pomeranian that always looks adorable when…read morethey're done grooming him. He doesn't seem upset when we go or when I pick him up so I know he's well taken care of.

This was the worst grooming experience my Great Pyrenees has ever had…read more Before booking, I contacted them multiple times (by email and by phone) to specifically ask whether they had experience grooming Great Pyrenees or should I take him somewhere else, because many places, rightfully so, do not groom Pyrs as they require a specific grooming style and can be extra work. I emphasized that I did not want his coat cut or shaved. My only request was to have his winter undercoat blown out and thoroughly brushed, and his stomach shaved to short hair for the summer to help keep him cool and dry. During the appointment, they called to ask if they could trim around his mane because he had matting, assuring me it would still look natural. Based on that conversation, I agreed to a minimal trim, thinking this would be with scissors to target just the mats. Instead, they shaved off his entire mane down to his undercoat. This is not what was discussed and I was in complete shock when I saw his haircut. The top coat of great pyrs helps regulate their heat, keep them clean, and keep them dry. Furthermore, he came home with a wound down his back leg (shown in picture) that was actively bleeding. They failed to disclose this information. I have taken my dog to professional groomers for years, and no groomer has ever shaved his mane. Great Pyrenees have a double coat that requires breed-specific knowledge, which is why I took the time to confirm their experience beforehand. I am extremely disappointed with the condition my dog was returned in. I understand Great Pyrs are a more complex breed to groom, but I provided many outs and opportunities for a simple Google search. He looks nothing like he should, and I cannot recommend this groomer to anyone with a double-coated breed.

LOVE Bow Wow's!…read more This was our first visit - we just got a puppy and already his hair is growing so fast! Because he is just a puppy and hasn't had his rabies vaccination yet he wasn't able to be fully groomed. However, they trimmed his nails, trimmed the hair around his eyes and his business. They did it in a matter of minutes - I barely had a chance to look at the cute stuff they had in the waiting area. Our little guy looks cute as can be and the staff was AMAZING with him - and me! Already looking forward to his first haircut.

We love coming here when we visit! They're super friendly, clean and fast. They always get the cut…read morejust perfect and they offer a glitter dusting that's just gorgeous. My dog definitely feels amazing and leaves with a completely different attitude. Thanks Cinnamon!!

We love to see a thriving small business, but unfortunately this owner has over-booked her schedule…read morewhich led to rushed appointments for my dogs. While I appreciated the quickness, both of my dogs were done with a bath and cut in 35 minutes and it showed in the quality. If anyone has another local groomer they'd recommend, we're all ears

From the owner: Welcome to Kathy's Pet Haven Grooming. We are focused on providing high-quality service and…read morecustomer satisfaction to our four-legged friends and their owners. Your pet's comfort is our top priority. Our intimate and relaxing atmosphere takes the stress out of our customer's visit. We are a full-service grooming facility where pets are pampered from toes to tail. Call us today to schedule your pet's salon appointment.

I highly recommend this groomer. The dogs are treated well. The groomers are familiar with the…read moretype of haircuts for various breeds. They are kind and calming to the dogs. Their rates are reasonable.

The only groomers I will take our 2 pups to!! Friendly staff with the BEST caring attituderead more

Disorganized at best. 3 days wait for a return call. Building is dirty…read more My sweet boy came out shaved bald -AGAIN. I went over his coat with Asia when I arrived. He was swimming tons on our vacation and his tail got matted. It cost me $110 at the vet to treat an infection he got from the raw shave on his bum. Of course Asia blames me and told me to keep him out of the pool (um, lake!) and they weren't paying the vet bill bc she's had to shave him before. Yes she did. At the start of the season so he was nice a cool. I will pay the $20+ more to go to a real, upstanding groomer. I WOULD NOT GO TO YOU AGAIN IF YOU WERE THE LAST GROOMER ON THE PLANET

I don't usually consider myself a Karen, I've worked in customer service. I've been tattled on for…read morenot being the friendliest towards a couple of annoying customers and I understand what it's like to deal with Karens so I go out of my way not to be one. So when I say I should have never brought him here I mean it. I usually go to fur crazy pet salon up the street from this place since they're closer to my house and they do online scheduling but since they were booked so far out I thought I would try all-star. His haircut looks good but he has scratches on his belly from what I'm guessing was their electric razor and they cut one nail so short it's bleeding and that's the equivalent of having the tip of your finger cut off for a dog. This dog is a very good laid back dog. He is my best friend. We go everywhere together and he always has this blind faith that I will protect him which he is not usually wrong. I am not happy with myself.

Not happy with the groomer telling me how to cut my dog's hair. She was very rude and not nice to…read moremy husband. We have gave him a lion's cut since he was a year old and his hair is not ruined. I will not bring my dog back there. It was our first time. Not happy and not the normal cut we get

i took my dog to their grooms service and they turned him down just because he barked once and the…read moregirl said that they couldn't take him because he was being "aggressive" towards her.

We LOVE Macatawa Dog Training and so does our Alaskan Husky, Jasper!…read moreErin, Robert, and the rest of the staff do a wonderful job of caring and attending to all the dogs. Jasper comes home every day exhausted, and happy! He loves playing with the other dogs and it's a great way to socialize and learn to get along with a variety of dogs of all sizes and breeds. We would highly recommend Macatawa Dog Training to anybody looking for a fun (and safe) place for their dog. Arf!

From the owner: Ave on Washington Ave. read more

Derrick did a great job installing our fence last fall and helping Dorothy find her boundaries…read more Dorothy is totally aware of her boundaries and is enjoying the freedom to explore our yard with safety and our peace of mind. Her cousin Murphy, a 92 pound golden retriever, is spending the week with us. He has a DogWatch fence in his yard too so it was easy for him to find the boundary. His collar is compatible with our fence.

Derrick was seriously amazing to work with! Even our dogs loved him! We have two, a German…read moreShephard/husky mix and a Bernese mountain dog. Derrick gave them the freedom they needed and the peace of mind we needed. We highly recommend him and will use him again at our lake house! Thank you Derrick!

We have one dog who is diabetic as well as blind. We weren't sure we were ready to leave her for a…read morecouple days, but they handled her with care (our other dog stayed as well) and we had great communication with them. The staff was knowledgeable and showed care. They also recommended how we could make her next stay better and more comfortable. Would highly recommend.

They got right back to me when I contacted them. They did not have room for our pet on the dates…read morethat we wanted, but I will keep them in mind for the future.