Rosa is my dad's personal banker. She goes above and beyond in caring for his banking needs. I am…read morevery grateful for her kindness and compassion. Everyone at this bank is friendly and helpful. I highly recommend it! Thank you Rosa!

I have been coming to this bank with my grandma for years! Everyone in the bank is like family…read more Even after my grandmas passing they still treat me like family. I have to close my grandmothers account and I want to bring my accounts here. Because I will miss them. Tina, Olly and the girls all are great. If I can give ten stars I would!! Thank you all for making every visit a bright spot in my day!

This bank doesn't deal with cash. The employees are nice, but worthless, because again, you can't…read moredeposit cash or cash a check. I'm honestly not sure why this building is here, but it's definitely not a "bank".

Everyone here is super friendly. I had work and I got there right at 9am when they opened... they…read moreopened a few minutes, not worth taking any stars away once they explained they were training someone new. Everyone was super friendly and considerate to your needs! I was able to get my bank business done by 9:05AM and on my way to work for the day. They definitely helped me. Previous experience: I always use the ATM at this site because you can deposit cash and checks in addition to regular ATM functions. Once I left my debit card in the ATM because of the chip, didn't realize for 12+ hours later. Upon realizing contacted this location and they closed my debit card so no one could use it (proactive!) and said they could print me a new one if I came in. Needless to say I went in the same day and was in and out within 15 minutes. What a relief! The have English, Spanish and Polish speakers at this location. Great to help anyone. Wish they had longer hours but it's like almost any bank these days

Really great bank with friendly service & good interest rate loans. Check them out for checking &…read moresavings accounts. Overall good experience.

I've used community all my life. they alert me of potential fraud, they send me a birthday card on…read moremy birthday, they are kind.

Have used this bank for over nine years. It has been a great experience. I especially like how…read morehelpful they were with my strange bucket list request. Maryann Calkins was extremely pleasant and helpful.

They are now charging $39 for one overdraft fee…read more This is beyond reprehensible. I immediately closed both my checking and savings accounts and will NEVER bank here again. You should be ashamed of yourself if you work for this company.

Since my last review, there has been some headway with Fifth Third Bank in Elmhurst. With the help…read moreof an awesome preferred banker, Cory Davidson, Elmhurst 5/3 contributed to the Elmhurst YMCA Scholarship Fund. Let's hope this is the start of continued community interest and support. I have also stopped receiving all those marketing calls from 5/3. I cannot disagree with many of the customer service comments below, I have experienced the teller lobby in Elmhurst. For other banking services, I highly recommend Cory Davidson, Fifth Third Securities.

Extremely frustrating they don't answer their phone. Can't even make an appointment with a banker.read more

The drive thru teller service SUCKS!!!! There's always crazy lines! Even for the atm outside. It's…read moreso bad that sometimes I go inside to use the atm. When you go inside sometimes you get good service, sometimes you get idiots who can't locate your accounts or give incorrect info & ask you to call customer service for assistance. SAD SAD SAD why are you being paid if you're referring me to customer service???

Update: I went to the other Chase location. I was helped immediately. And I was out of there in…read morefive minutes. What bank makes you wait two days for an appointment to convert a total checking to a college account? It takes five minutes to show a college ID and make the transition. This is while two bankers are sitting at their empty desks and I am one of two customers in the entire bank. They can't function without having an appointment?

Be warned the parking here is a travesty! Rarely, during the day you will find parking.read more

CHEQUES & BALANCES…read more Everybody's got a bank, and this one's no different than the rest. This location in Northlake has seen me come and go a few times, most often in the drive thru lanes but also occasionally inside. All of the employees have been friendly and professional and the interior is nicely kept. There really aren't any noteworthy features about this single story bank like cascading waterfalls, complimentary ice cream machines or android tellers. I'm far from the pickiest person when it comes to banks, so as long as my accounts are safe and my cash doesn't go up in smoke, I don't care who handles my money. Amusingly, as I was exiting the drive thru the teller kindly requested that I "give them a good Yelp review", as he no doubt saw that I was cashing my very 1st check as a paid employee of Yelp (where I am an event host/cheerleader/bartender/playboy extraordinare). To that gentleman I'd say: no worries mate, y'all are cool and in the clear for now. Next time I need to make it rain some dolla dolla bills, I know where to go.

This was one of the most uncooperative banks my wife and I ever did business with. The service was…read moreslow and they wanted everything done in the drive through. It was hard to get an appointment and it seemed employees are not well trained. We withdrew all our mother in laws money and moved it to a more cooperitive bank.

Be competent workers and fulfill requests. Take notes from other Chase branches who know how to run…read morea bank.

Azer Greljo was one of the best officer I have ever meet at CHASE he was cool and supportive solve…read moremy issues whenever went there ask for Azer Appreciated! Thank you for helping and your time.