The team at Credo recently upgraded my Windows10 computer saving me time and money. The original hard drive was showing signs of age and the general consensus of the on-line support community was to transition to Windows11 with the purchase a new computer. "Do I purchase a new car simply because the tires are worn?" is my perspective. The level of communication demonstrated by Noah and Cerita was unexpected and refreshing for this first-time customer. I explained what I expected needed attention and received a couple of solid pricing options given the age of the equipment and my general computing needs. Not all of the replacement parts were available at one time, so the team was able to stage the repair such that I had a working system in my possession while waiting for the final item to arrive. I am confident that my friends and family would receive a similar positive experience and therefore would recommend the Credo Technology team with 5 stars. read more

Over the past 12 years or so I've had the pleasure of working with Credo on many computer related issues. Items like bringing my computer back to life (many times), transferring data from and old computer to my new one, or the most critical of all .... getting my iTunes back up and running. Many, many thanks to Eric, Michelle, and the whole Credo team. Great people to work with. read more

They deserve 10 stars, Eric and the rest of his people/techs are THE BEST. Found them 10 years ago, they treated me so great, fixed my computer worked great for years and then my son bought me a new one a few years ago and all was great until recently. Looked them up they NOW have a remote repair service THAT IS SO EXCITING wouldn't have mind taking it in, but if they can fix my issues without me getting out of my jammies, I WILL bring them cookies. I HIGHLY RECOMMEND them as THE BEST. read more

Absolutely fantastic people. I own a small business and my computer is basically my livelihood. When water got onto my computer and it no longer worked, I was stressed beyond belief. I called them and explained the situation and they squeezed me in, helped me to get it taken care of when I had to go out of town and got everything fixed for a reasonable price in no time. They didn't try to scam me and order parts I didn't need, they worked diligently to repair the part and get everything back up. I can't thank them enough. For small business owners having your computer down can mean no income. I can't explain how thankful I am for everything they did. read more

Eric is a service professional WAY beyond what you might expect. Personable, friendly, knowledgable, efficient... I'm sure he's earned more merit badges than I can list here. But bottom line, don't hesitate. He set up our home wifi network with all the latest equipment, and gave me several options for customizing the system for our use. Before coming over he already set up the network, to save time in my home. He tested, and re-tested everything. He customized stuff as needed. I wish Eric were my doctor, dentist, veterinarian, plumber and electrician, too! He's great. read more

Credo Technology Group has helped me in all aspects of my business - servicing my computer and laptop, recommending software, creating and hosting my website and on-going maintenance. I would recommend them because of their knowledgeable staff, attention to detail and thorough reviews. read more

Don't bother looking any further, take your repairs here! They are amazing! They kept me informed throughout the repair and were so nice. They will now be my go to for all of my technology repairs. I feel five stars isn't sufficient enough. read more

Updating my review to 4 stars, as after a followup with the Yelp review, Eric (owner) followed up with me regarding some incorrect costs for procedures and exhibited excellent customer service expediting a refund regarding the second transaction that had to be made with my computer that I was not liable to be charged for. While my problem wasn't fixed, the potential solution was provided and the alternative was recommended, while any gripes were remedied. As a reliable locals place and not corporate entity(i.e. Best Buy, Office Max), I cannot recommend their expertise and know how enough. read more

The mission of Credo Computers is to "Pay I.T. Forward" to all those who serve, and owner Eric Johnson does just that. I am a teacher, and when my laptop was stolen midway during the semester, I wasn't sure how I was going to grade my college students' English papers. I had seen Credo Computers on Twitter and Facebook and decided to give them a call. Eric was willing to let me borrow a PC (which he said is something he doesn't normally do) for as long as I needed it and at a price that was more than reasonable. Not only did he deliver the machine to me at my office, but when I was done with it, he picked it up from my house. Eric is friendly and professional, and I highly recommend anyone who is having computer problems (or who doesn't want to have computer problems) to get in touch with Eric at Credo Computers. His prices are fair, his services are professional, and he's just an all-around nice guy. read more

I just had the pleasure of becoming a client of Eric Johnson of Credo Computers and experiencing first-hand how fair and honest he is when providing service. He took the time to shop around for the best prices available for the parts needed to repair a laptop of mine. He charged a very modest fee for his services, including pick up and drop off. His fast response time to my inquiry and the turn around time for the repair were impressive. Eric offers fair, affordable service and believes in "Paying I.T. Forward™" using support from his regular business and residential customers to help those in need, including Seniors / Disabled / Veterans / Non-Profits. read more

It has been a pleasure dealing with all the kind and knowledgeable folks at Credo. We have been using their expertise for a few years now... always do a great job as well as a wonderful experience. Highly recommended! read more

My boss Mr. Kane has utilized his service several times and always fixes everything. This is the only computer tech company Mr. Kane's will use. Great service! read more

This is my go to place for tech fixes. They are kind, skilled, efficient, and honest. To avoid a wait, call ahead to schedule an appointment. Everyone wants Credo; they're just too popular for drop-in service. That's a good sign. read more

While I was off on vacation, I had Credo ghost and replace the hard drive in my laptop. They did a great job, had all of the Windows updates installed for me and gave me some free advice on how to make my laptop run even better. I've known Eric for several years and have always been impressed by him personally and how he runs his business. He and Mario are top-notch people: honest, ethical, fair and upfront regarding any issues you should be aware of. If you need your computer repaired (for work or home), I highly recommend Credo Technology Group. read more

I have a laptop and a personal computer that I have had Eric Johnson and crew work on for hardware repair, slow computing, internet virus and other computer protection issues. They have also helped me with WordPress issues and have always been able to answer any questions I have regarding computers and web sites. They are professional and know the computer world inside and out. I wouldn't go anywhere else. read more

Super heroes work here. Thank you Eric and Rafael. Excellent work and fast work. I didn't have to choose which one I wanted. You are are awesome. Thanks so much for taking the time to understand my IT needs and resolving the issues. I recommend this group to those needing computer and laptop repair also dir website design. I will recommend them to all my friends. read more

I 100% recommend Credo Technology Group for their awesome and timely work. Michelle is great and so accommodating. She knows her stuff!

Fantastic in every aspect, very friendly, professional, prompt and will definitely be using again and referring. Brought our laptop in and had it back completed in much less time than expected. Let me know of their other services available and made sure that I knew of their excellent warranty on the products and services. read more

Asked for some very simple fixes on our Macs. Michelle spent 45 minutes on my wife Mac to get it to sync to the cloud. That's all. Last time we had this problem, a neighbor fixed it in 125 minutes. She could not get my email to work and had to look up how to set up IMAP account. Again it did not work. Spent $125 for very little. NOT WORTH THE COST! FOLLOW UP: After this review and a call to the owner (Eric) called and apologized for the mix up. Said he should have been sent out to do the work. Very professional business person. They did not charge me for the service call and offered to make it right. Will give them a second chance. read more

There's times in life that you find a service company that is gem. I left a review a couple of years ago, but because Credo Technology Group has continued to perform top quality service for not only my personal computer but, now my business computer, as well as other family members computers, I need to update this review. Eric and the staff have, from day one, provided exceptional service. When researching computers for opening my own business, Eric took time out of his busy day to sit down and advise me on which computer system would work best for my company. As usual, he was correct, and I'm more than happy with the system he encouraged me to purchase. Credo is remarkable with IT, web design, and computer repair. We have not even considered using any other service since finding Credo. This is the ONLY service we trust to log in to our computers remotely and repair any issues, or check software problems. We've had some nightmare scenarios over the years allowing other services access to our equipment. Programs being deleted, antivirus being disabled. Terrible. We recommend Credo for all computer, IT, and web design. You will not regret it! read more

Awesome got rid of our virus and done in a day or so. You don't have to guess when it's done they send you a text or email. There great also no problems since we got laptop back. read more

My son first told me about Credo when I needed computer repairs. What a find !!!! Very refreshing to find a small boutique style business with state of the art skills.I took a chance and have been sold on their abilities to solve almost any problem or website needs.This best kept "secret" will be out soon. read more

My daughters laptop crashed during finals, Eric to the rescue! He was able to capture her files and transfer to a new laptop (Merry Christmas) for her just in time . He put a new hard drive in the old one and shipped it to me (handme down). Their work and service are what a parent or student would hope for. Fair and honest. Will reccomend and repeat!!! read more

Rafael and Michelle were great!! Had an issue with my laptop (of course) and were able to fix the problem after my limited computer skills proved worthless. Labor per hour is very reasonable and I was only charged a half hour of work, which I'm sure it took them longer, and they have a 30-day warranty on services performed. Would highly recommend them to anyone who needs the services they offer. read more

Had my computer worked on a couple time by them. Service was great and at a fair price. One of the personnel (forgot his name) stayed after they closed so I could pick my laptop up after work. Found my go to computer service store! read more

Incredible service and excellent tech support! I dealt with Michelle and Raphael, they were great! There was actually nothing wrong with my laptop, just a Windows 10 glitch yay!!! And they didn't charge me a thing. Raphael said it was like a 5 minute thing, no big deal but, I'm pretty sure it was at least 15 minutes, the usual $25 diagnostic charge. Great place to go for small or big problems with your computer read more

My computer is running faster then when I purchased it. The techs at Credo did a great job of keeping me informed and the job was done before the scheduled time of completion. A tip of the hat to the owners and staff at Credo. read more

Eric, Mario and everyone over there at Credo is the absolute best in Reno with regards to website design and computer repair. We recently updated out website www.healthbenefits.net and since then our google SEO has skyrocketed. The website looks great, it's easy to find and it's practical for our customers. We've bought pre-built websites before and either paid thousands or ended up with garbage. Credo is absolutely an exception to this. They know websites and their prices are great. They came through in time and with a personalized design that fit us. I'd recommend them to anyone but our competition. read more

I consulted with this business when my computer would no longer download updates to installed programs. Credo didn't amazing job with customer service, keeping me informed of the progress all along your way. It turned out that my ISP had throttled my bandwidth. As soon as I switched to another ISP my problems were gone. I appreciate their service-oriented approach; following up with phone call and emails to make sure everything was running smoothly. This business earns every star! read more

My hard drive failed but was still insured with an extended warranty from Amex. Credo Tech diagnosed the problem and waited patiently while my claim was approved. Once I gave them the ok to fix the thing, it seemed as if it was fixed a few hours later and I could come pick it up. I received prompt, FAST, friendly service and my computer is running better than ever before with a recommended hard drive upgrade and a few extras thrown in at no cost! Thank you very much! read more

Our Company has been using Credo for the last year. Alejandro is always there to fix problems promptly. Highly recommended

Eric Johnson is a REAL craftsman and an honest business man. This is so difficult to find these days. Even better, his office is at a business co-op in south Reno, where other entrepreneurs run their small businesses. Going to the office is fun, for you see small business at work. He took my laptop apart right in front of me in order to fix the cracked screen. It was scary to actually see "how they make the sausages," but he assured me that he would find the right part and get it fixed. He did, and for an excellent price. For any computer issues, I highly recommend him! read more

If you are ever in a time of stress over a computer melt down...these are the guys to call!! They will save your day. They are great to work with and they know their business! THANK YOU so so much!! read more

Excellent, fast job replacing my ailing hard drive on my Dell laptop. Eric and company were personable and didn't talk down to me regarding the problems I was having. Yelp helped me select Credo as the most reliable computer repair business i the Reno-Sparks area. Though it was a two hour drive, it was well worth the trip and the work was complete the same day. My keyboard died after I got it home but Eric responded over the Memorial Day weekend to help me test the problem and confirm that the keyboard needed to be replaced. It is such a relief to know Credo can provide competent fast help when there are computer issues. I highly recommend Credo to everyone for price and service. Cindy read more

I live in LA and have a father in-law in Reno that has asked me for tech support for years. Credo responded faster than any other service provider in the Reno area and was luckily able to respond same day! Here is my father in-laws report "He spent about 30 minutes & gave me a break on his standard fee. Nice guy. Very competent, but I will miss my prior tech support guy (he's speaking of me) I am up & running & can go to him on future problems.Thanks for taking the time last night & this morning finding tech support." read more

I think the staff is awesome. Each and every one of them have been so nice and helpful. I can call any time to get advise and they have been so nice answering all my questions. I especially like that they don't try to sell you on something you don't need, or try to get more money out of you. read more

Fast, knowledgeable repair of an HP laptop with a badly lit screen. Michelle finished the replacement ahead of time and met the written estimate. I will recommend Credo to friends and will bring my future hardware and software issues to Credo because of their businesslike service and proven expertise. Thanks! read more

This computer repair business is the best I have ever had. They are efficient, friendly and don't charge you an arm and a leg. We have had Alejandro come to our home when we were ready to tear our hair out with frustration with the computer. He treated us so well. We didn't feel stupid, he spoke to us in terms that we could understand. He was quick, friendly and as I said, he didn't charge us an arm and a leg. In addition, we happened to mention that we were technology illiterate and couldn't even hook up our head set on our television as my husband has trouble hearing the TV. Alejandro hooked it up in a flash for us with no charge. We just love him. We have also had Eric work on our computer from a remote control. He is also just excellent. I have recommended this company to my Mom and she is just as happy with their help as I am. I highly recommend this business for your computer woes. read more

This crew of technical wizards sure knows their technology. A fantastic work ethic and dedication to detail and customer service. Their advice on integrating my household and business systems proved to be a real time and money saver. My work day goes much easier thanks to this amazing group of humans. read more

These guys are the BEST! I won't take my computers anywhere else from now on. They are professional, over-the-top helpful, very thorough, and personable. They did a "tune-up" on my 7 year old "boat anchor" of a Gateway laptop; removed 2 viruses, backed up my files to free up memory which sped it up significantly, took off the USELESS McAfee "anti-virus" protection I had on there and put on a protection program that actually works (Comodo). It's like having a new computer for such a low cost! Thanks Alex C., you're awesome! read more