Have been at the tides for 5 months now. Leasing office staff and maintenance staff have been…read moreincredibly friendly and easy to work with. The property itself is beautiful, my 2BR unit was super clean on move in, and the neighbors I have met are all friendly. You can read between the lines with the negative reviews.. some people you will never make happy lol.. Highly recommend this place!

We rented at The Tides for a short time as our house was completed early and it was a good…read moreexperience. The stand along tiny house was just perfect with regard to privacy and little to no noise from neighbors. Would definitely recommend them for anyone looking for a rental but don't want to be in an apartment.

We love it here. Beautiful apartments and amenities. Cordial staff. Responsive maintenance. Fun…read moreactivities.

Awful customer service. Took our application fee, then ghosted us for weeks. Terrible place - stay…read moreaway.

I can't say enough wonderful things about living at Banyan Trail. Starting with Joy, the office…read moremanager. Always friendly and helpful. Michael (maintenance ) can fix anything. The apartments are comfortable and cozy. The grounds have beautiful Florida oaks and Banyan trees. The complex has a lovely pool and grill area. A pet area is a perfect place for your dogs. I highly recommend Banyan Trail Apartments.

I am very impressed with the management here. Joy was a pleasure working with. She was helpful and…read moretried to find an apartment for me but unfortunately they didn't have any openings. I was sad because I really wanted to stay here because of the great reviews and location. Thank you Joy for your kindness and professionalism. Happy holidays.

The longer you're a resident here the worse you get treated and the more rent you pay. I've been…read morehere for three years. Writing this review today because they refuse to turn the heated pool on in December because of a Green initiative! They advertise a heated pool that you cannot use. They promise to take care of landscaping issues for two years and never do it.

Laura carmella and the mantanance staff are all the sweetest people ever. The ammeneties the people…read morethe staff the pool evrrything is absolutely amazing im so thankful for these condos to be here

First of they gave me an apt full of roaches. It was so disgusting. We just moved out of state and…read morepaying 1500 a month I wouldnt have thought I would be in an apt of roaches. I have pictures of all the feces throughout the apt. There was tons of roach poop in the cabinets, dishwasher, and washer. It looked like it hadn't been cleaned in months. So I called them thinking they would feel bad as most companies would. Not McIntosh, they tried to say my ocd family brought the roaches with us and they had a pooping party within days. It was the most rudest thing I have ever experienced in all my 22 apts I lived in. So I called the top bug company and they told them there was absolutely no way my family and I could have brought them and they put that much feces everywhere. Talk about embarrassing. Then my child got bite by bugs all over him. I have the pictures of my bites and my 3 yr old child's. It broke my heart. I had to beg and beg, crying and crying to management and corporate to move me. They actually wanted me to pay a relocation fee and for the movers. We just paid thousands to come from another state and my son's father traveled and I couldnt lift everything alone. I wanted a first floor since I had a 3 year old, but had to move upstairs. Finally convinced them to pay for the movers and they complained about it. And they made me pay it first which I had just spent so much money to get there. They took it off my next month rent. Now here begins the hell of these apartments. Pls be aware they do not care about their residents at all. I have worked for property management and I have never seen ppl being treated like I did here. My son's father had a massive stroke in the apartments and became disabled, nonverbal and paralyzed on his right side and had to have decompressive craniotomy. The most serious brain surgery when dealing w a stroke. I was losing everything so fast. They would not work w me on anything. So my 3 yr and I had to break the lease which costed me over 4000 dollars. Mind you this is Christmas and my 3 yr old. The office is absolutely horrible. The blonde lied to me about everthing. She said I could pay any amount for 6 months and then I could work it out with the credit company. Hahaha that was a lie. I have proof of me calling them, they never answer the phone. Ever!!! So make sure u dont move out of state because you will have to go up there if you need to talk. I had to leave state. I started calling and messaging asking how much I owe. I have the messages and the phone calls I made which I showed them and corporate. I went all the way to the top and they did not care. They told me in the messages they would get back to me. But of course they never did. By this time there is the pandemic so our country goes to pieces. So of course no one is answering and no one messages me back with how much I owe. No one emails me or anything. So I figured due to the lack of response and due to the pandemic they are shut down and contacting ppl later. Nope they put me in collections!!!! They made it all my fault with the proof of me calling and messaging many times, but it was all my fault. Well I had a letterhead letter stating my job was halted due to the virus and I had a letter stating my son's father who is now disabled stating that disability office is affecting the structure of recieving disability. I send it to them bexause they want me to almost 700 a month. I lost everything and they would not work w me on payments with all the proof I just stated. They still want there 700 bucks even the the apt was rented out immediately when I broke the lease. Of course they told me it was rented to a man and his daughter the day i signed the broken lease. Smart cause if they told me the day before I wouldnt have settled on paying the 2 months, i would have taken the other choice to pay until someone rented it. But, hey we are only losing everything and my son's father is never going to work and they know my adorable son and me so let's f*** us some more. Anyways, they worked out a horrible deal w me to get it back from collections as long as I am never late paying it. I plead and tell them my son and I are now homeless. They dont care there is only a virus stopping the world at this point. I paid every payment on time as my truck got repossessed and I am living on a air mattress at a friend's house. But, guess what? Two days ago collection calls me saying I didnt pay for june. Not only do I have the receipt I paid from there website. I paid early and I paid more than what was needed. So as a scared homeless mother I call them for two days and email wondering why they are doing this to me now. No response from anyone. I messaged the leasing office, corporate and everyone else I could google and not one person responded to me. They are putting a broken lease on my credit and I paid every single payment on time during a pandemic.

Jessica is the most AMAZING Assistant Property Manager that any tenant could ever hope for! She has…read moregone above and beyond throughout my entire move in process and assisted me with the most seamless apartment transfer (to a bigger unit), making my life so much easier! I couldn't ask for a better leasing staff and definitely staying at McIntosh Apartments for quite some time! No regrets moving to this beautiful complex with an elite staff! Thank you Jessica!

Certainly, there are some good aspects about TGM, like the style & coziness of the apartments,…read moreunlike the very industrial style of the new places. The lake in the center of the development, is lovely too. The negatives though......are worth considering before you rent. Management is next to IMPOSSIBLE to connect with. I was there for 2 yrs. and of the times I have tried to connect with them, I would say about 2% successful. Call backs? Forget it. E-mail? Forget it. If you need a repair though, and log it through the website, it will be taken care of quickly. "gated community" it is not. The front gates are open 24/7/365 and the side entry gate, has been broken for 6+ months. The sidewalks are so uneven (from the old tree roots) that it can be treacherous to walk on. One of the older residents that I know, has tripped and fallen very badly 2x's.

Maintenance is reliable and quick to take care of anything needed. The entire staff in the office…read moreas well is efficient and accommodating.

The staff at Marigot Bay goes out of their way to help future tenants. We are so grateful for the…read morequality of service, especially Jasen in the leasing office, who has been nothing but professional and courteous throughout the entire process. Thank you.

One of the worst places to live in terms of property staff. Absolutely terrible do not handle any…read moreissues. Every appliance needed replacement and they dragged their feet at every step. Once called the police on me because they thought I was breaking in to my own place by using my keys to open the front door. Unfortunately had to spend the next 20 minutes handcuffed outside of my place while the officers searched it up and down to ensure I hadn't kidnapped the tenants (I was the tenant) just an all out terrifying experience all year round do not rent from this place. 2019 update: just wanna keep this review relevant. My update for 2019 is that I am sure it is still an absolute shit hole that hinds behind really nice pictures of its community pool. Go ahead and take a dunk in that pool if you feel so inclined, immediately after you do make sure you reach out to me as I know a ton of great dermatologists that have successful track records dealing with Hot tub folliculitis.

Great experience here so far. Robbie and Taishia have been exceptional customer service and very…read morehelpful with tours/applications in person.

Best pricing and location around. Love the community! By far my favorite community around.read more