I recently adopted a dog from the local animal shelter and this vet was recommended to me from…read moresomeone at another clinic I had contacted to get information on spaying. I scheduled a required 2-week check-up that I was told was going to cost $45. A few days prior to her appointment, my dog began constantly scratching and licking. My dog had started scratching her belly to the point where it was bleeding so I called to see if I could bring her in early. I was told I could bring her in that day. I had all of her records with me from the shelter, and handed them to the person who came out to get my dog from the car (no owners were allowed in with their pets due to C19). When I spoke with the vet she kept asking questions that I didn't know the answers to (hence the reason I brought the records) and was told someone was entering the data in their system. The vet ended up prescribing an ointment; antibiotic; steroid and I was talked into buying a worm prevention medicine as well since I live 20 minutes from their location and didn't want to drive back just for that in the spring. The visit cost $199.28, which was a lot more than I thought I'd be paying just for ointment and exam, but I trusted the vet to know what was needed for the dog to get better. She sold me 15 ml of ointment for $28.73. I found it through a website for $12.99. FOR 30 ml. They charged me TWICE as much for HALF the amount. I was also charged about 3x more for the exact same antibiotic (cefpodoxime 100 mg/ 32 pills for $68.70 or $2.15 for 10x the amount of pills my dog needed) which would've been $.79 per pill through the same website. The dosage for the antibiotic was also too high for my dog's weight and noticed a marked change in her behavior by the 3rd day: she had started drooling, would shake, and seemed extremely anxious where she'd been very calm previously. The vet didn't include and directions or info, other than what was printed in the bottle; 1 1/2 pill per day And I realized that the instructions could either be read to administer 1/2 a pill per day, or 1.5 per day (which is what I'd been given my dog). I called to confirm and spoke with (2) different people who said that it was supposed to be 1.5 ~ when I looked it up, that dosage was for a dog 15 pounds heavier than mine. They also forget to put her folder in the bag of meds they gave me. I was shell shocked from paying 3x for a vet visit what I thought it would cost and didn't notice until they called and I had to drive back to pick up my dog's records. Later that day I received a call from them to confirm my dog's appointment for two days later that I made initially. I explained that I wasn't going to be keeping that appointment since they'd been able to see my dog that day. The woman who I had been working with (from my call that morning; taking my dog into the clinic; entering my dog's info into the system/forgetting to return the info; bringing my dog + prescriptions back to the car; calling to let me know the documents were still there; bring the documents out to me when I drove back) told me she didn't realize it was the same dog. It was no surprise when I tried to order the ointment online and the clinic wouldn't work with the store to get the prescription filled. They clearly don't care about the pet, it's all about the money.

Dr Florida amd staff are THE BEST in our area! we have 4 cats and they all are treated as if they…read moreare their pets. Dr is very caring and very knowledgeable, we have a manx who needs extra care and she was/is WONDERFUL with her and our other 3 cats. HIGHLY RECOMMEND this office!