1. Crescent City Technologies

    1. Crescent City Technologies

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    New Orleans, LA

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    Crescent City Technologies

    4.3 (6 reviews)
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    Cox Communications

    Cox Communications

    (11 reviews)

    I had a wonderful experience when I went into this office. I was in need of new phone service after…read morebeing rate-hiked into oblivion by Verizon. It was quick, easy, and the service rep was friendly and helpful. I actually walked out paying less for my internet service than I was when I came in, so the bundle was a great value. Its so nice to have an office here in town rather than having to go down to the city.

    Every 1 to two years, Cox jacks up the cost of Internet and tv service. Then you have to call their…read more"loyalty" department to try to negotiate a new rate even close to your previous one. They tell you how much they appreciate your 30 plus years as a customer and promise reductions here and there on different packages, after which they give you a new price, but that guarantee of no increases during the promo period is a lie. Within 1 year of my 2yr promo, my bill jumped twice, from $305 to $335, to $356. Then when you make an inquiry, you get someone telling you the promo had nothing to do with price increases. The rep I spoke to couldn't care less, apparently, making no effort to resolve my concerns to my satisfaction, and telling me she couldn't escalate my call to someone who might. I asked her to send verification of the new pricing based upon services I requested dropped and downgraded. She didn't bother to send anything to the email on file, and the one she sent to me had broken or expired links. Figures. But thanks anyway for my 30 plus years of loyalty, Then to add insult to injury they try to sell you a mobile plan. Well, I've been with T-Mobile for 20 years and never had to call them to dicker over price increases. NEVER. So why in the heck would I switch my cellular to a company I have to barter with every year or so.

    Crescent City Technologies - telecommunications - Updated September 2026

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