Loved this place. Wanted to live here. Applied with my fiancé. Our income and credit scores surpass…read morethe requirements. But we got "half approved" stating we need to apply though "theguarantors.com". Upon application through the guarantor's, to be able to rent we needed to pay a non refundable fee which was equivalent to the monthly rent, $2,549. Attempted to contact "the guarantor's " and couldn't find any contact info except the perferred point of contact which is WhatsApp. Finally, chatted with someone online and when asked what qualifications were used to come to this conclusion the answer was "this is based on over 20 points on information ". This is such scam. Corruption at its best. I do want to say, we dealt with Gigi at Tortuga Point, she was amazing. The best. She was so thorough and specific. I would have loved to rent here BUT screw this scam.

From my experience, the community is very respectful - the turnover does not seem as high as other…read moreplaces in the area. Any issues I've had have been resolved within 24 hours. When I moved in, I had an issue with my washer and was given a new one within 2 hours. At the end of the day it's an apartment complex, so you can't expect everything to be perfect.

Brand new apartment complex developed by the amazing Greystar. Two resort style pools with cabanas,…read moreexpansive, state of the art fitness center. Dog park and many more amenities to enjoy

This apartment complex with charge you for every little thing possible. They also will send…read morethreatening letters, and are not friendly over minor issues. They are quite frankly, inhospitable. This is what you get when you join a large business like this. They have complete and utter power over everything. If they charge you for something, you have to pay it. There is no discussing something with them, asking for leniency, or being reasonable. I am sorry that I moved to this place. I wish I had found another place to stay. Whatever they charge for rent now is a waste of money. Go find somewhere else to stay. Also, the only other reviewer is an employee of Marlowe Gateway.

Everything at Peridot Palms (Gandy in St Petersburg) is absolutely amazing, the staff is extremely…read moreknowledgeable and professional. They were able to make the application process simple and easy to navigate, I moved in Jan 2026 and since then they were able to address all of my questions, issues and concerns. This includes the maintenance staff. I'm a retired military veteran and now I feel like ( for the first time) I am living the American dream!!! Thank you so much for what you have done and what you're staff continues to do! USAR RET. SFC. Curd (Never Idle)

I'm mainly writing this for the people who get scared from the other reviews…read more I've been living her for about 4 months so far. I havent had any issues. The worst thing is the visitor parking. It's not impossible to find spots but the visitor spots in the back are always full. Any guests I've had have been able to park up front. My only concern is when holidays come, but I digress. The beginning process is a little weird because it's all online. You can go in to the office but they just email people at corporate which I was told is in Colorado. Most of the time AI bots were texting me and it was pretty frustrating getting answers about my leasing agreement. Once that was behind me though it was smooth sailing. I saw reviews saying the walls are like paper and I disagree. I have a large Hispanic family that lives on one side of me and a couple on the other side. The only thing I've ever heard through the walls was some music. I am on the top floor so i know that can make a difference with upstairs neighbors. However, at my last apartment i was also on the top and I could hear my neighbors under me. I havnt heard really anything. It's a very quiet community. The pool gets roudy on the weekends but there is only one pool so everyone is there. Still able to find chairs and enjoy the water. The BBQ area is awesome, the whole pool area is awesome really, and very spacious. Patios are more of a balcony size but I love mine. I am facing gandy in building 2 so the cars are loud on the patio, but I enjoy the sound of the city. When my door is closed I don't hear the cars unless someone honks. I am really enjoying my space. It's just the right size and I love the vaulted ceilings. It makes the space feel larger and more luxurious. I hope this is helpful to someone out there!

Went over to Epic to just ask what's available. This woman jumped backed, was extremely rude and…read morewouldn't even answer questions--- then starting saying her behavior was because she had a cold. So insulting, rude, not helpful and plain poor representation of the Epic. You see I lived at the Epic when it first opened and I can tell you the women who worked there then vs this lady is very, very different. Why would anyone act this way, to anyone and not just be nice! Then her reaction when I wanted her get her photo for her bad behavior was insane,

The basics are good: The office staff are very friendly and responsive, though hard to reach over…read morethe phone. The maintenance staff usually come same or next day after requesting their services and are great. Amenities are well maintained and kept looking nice. The apartments are decent, and exactly what you'd expect from a slightly older building run by corporate entities and a bottom line. Nitpicky details: If there are broken rules that impede on the convenience of the staff, it's addressed in a lengthy email. If the only ones bothered are residents, they don't do much. My primary example is pet waste. People just leave dog poop everywhere and I can't even use my porch on a windy day because it just smells like old, hot, poo from all the pet waste people don't pick up and the office doesn't address it.

If I could give a 0, I would…read more Within a week of being there, I discovered my apartment had a roach infestation (big/med/small sized, alive and dead), along with huge spiders and centipedes making their appearance regularly. My dog got sick from eating a roach... when I brought in my conditions sheet, I brought that to the attention of one of the office people I had yet to meet, who (with an annoyed attitude) said she would add me to the list (very reassuring) and was informed that they wouldn't be able to do anything for a week. Their hot tub is disgusting. The night I moved in, a friend of mine and I went in there- she ended up getting contact dermatitis from it, a rash from bad bacteria. Upon further inspection the following day, there's dirty/brown bubbles in it, and what looks like fungus build up on the corners. Their pool is regularly dirty and freezing. My apartment was gross, had a musky smell upon initially entering the apartment, dirty shelving in the closet, dirty/hair build up along the floorboards (especially in the bathroom by the shower)... the washer and dryer were gross. Inside the rubber seal in the washer was caked/built up hair and dirt, along with very visible black mold in the detergent drawer-- which I ended up taking a sample of and sending it to a lab, which came back positive for black mold.. the lint collector in the dryer had caked on dirt built up. There was dirt residue built up above the vent in the bathroom. The bedroom door didn't latch, as well as the patio door. You had to lock/deadbolt the patio door for it to stay shut, which was extremely hard to do. You had to push/pull/jiggle it just right to be able to get the lock to lock. Their key fob system doesn't work, it's extremely dark with no/hardly any lights in the very back of the buildings where some parking is. There's dog poop everywhere along the sidewalks, even on the side walks a lot of times. When I decided this place just wasn't what they had made it seem to be when I toured it, text book uninhabitable, I went to the front office and spoke with the manager, informing her that I was moving out. At that time, I had only been there 6 days. She did not want to work with me and wanted 2 months of rent to release me from my lease. This was the biggest scam I've seen. She herself even said she wouldn't ever get in their hot tub... but that's an amenity I'd be paying for? Continues to inform me there was someone who moved out of my apartment building a few weeks prior that had a massive roach infestation they were trying to contain and rid the place of (mind you, unsuccessfully- why would you move a new tenant into that building so soon??) I've tried reaching out to their regional office multiple times, unsuccessfully. Currently, I'm in talks with lawyers about what a headache all of this is. Save yourself the hassle, headache, and consider your well-being and well-being of your pets, and do NOT move here. I've come to personally discover that there are far more better places around for this price point.

I have lived here a year and can't wait to move out. The new management is awful and delivered our…read moreletter to either extend the lease or move out over a week after the printed date on the top and are now charging us half a months rent saying we were late to decide.. letter was dated the 7th and we got it on the 12th and let them know we are moving the 15th, 3 days later.. one day 'late' according to them but the letter said we had a week to let them know we are leaving to two weeks if we want to extend to decide. It's already been sold and is under new management after only two years of being finished. Rent is increasing double what they increased it the last two years under the original management. It looks nice but is very cheaply constructed for the price. Floors were already chipped so it's not real hard wood like advertised, walls buckling as it settles. You can hear the neighbors above you pee, the neighbors on either side of you talk and play their TV/music, the front door constantly shakes and makes noise when neighbors open and close their doors from the hallway pressure and lack of seals around the door. You can hear dogs barking from 4 doors down. The pool is nice but the courtyards and surrounding landscaping are dying from not being watered and the reclaimed water ponds are all around the building so it smells like low tide and is surrounded by construction now. Business' and restaurants have opened and closed multiple times even in the same location within the past year and there's a new smokehouse next door that blasts music and has live bands that play loud enough you can hear it clearly with all doors and windows shut if you're on that side facing publix or the two back retention ponds. I also noticed the other negative reviews have been removed and only the 5 stars kept, so I'm not sure how they got them taken down and they were about noise complaints too. I'm in my 20's and have lived next to college campus housing quieter than this place. Look at other apartments nearby, there are plenty better constructed and that offer more with better management and front office staff, they are very unpleasant since they fired the old staff and replaced with a seemingly less experienced crew. One last thing regarding a previous review and how secure the parking garage is.. a residents motorcycle was just stolen from the garage and he even had a nice notice/poster on his car letting the thief return it before he turns in surveillance to the police and someone (probably management) covered his signs on his car with white poster board so people couldnt see it. Possibly so they don't know a theft occurred, but that's just a guess. I hope they don't get this review removed because it is an honest review.

Melissa is absolutely great patient, friendly, and very hard working. She communicated everything I…read moreneeded to know and helped me get settled in quickly. Even stayed late to make sure everything was good to go!. 5-star service. Great community and work orders are serviced quickly if you have any issues.

Melissa is the most wonderful, professional and customer friendly leasing professional lady that I…read morehave ever met. I have lived in apartments across America for nearly 30 years but Melissa outshines them all. She is pleasant, courteous and very helpful and resourceful. I wish I could hire her for my business. To my amazement she even solved ban IT related issue when I had a problem with my computer to pay the rent. Please convey my sincere thanks to Ms. Mellissa for the outstanding service she provides us time after time. Kindest regards, Dr. Fred Abolfathi

I have been living at Isles for 13 years. I would never stay somewhere that long if it wasn't a…read moregreat place to live. My apartment is beautiful and overlooks the pool. Any maintainence I need is taken care of quickly and efficiently! The grounds are manicured and very clean. The pool( my favorite spot) is beautiful with cabanas and a hot tub.The office staff is super helpful and nice! The maintaining crew knows what theyre doing and are super nice too. Nothing in life is perfect but Isles is pretty close. Its my home and Im happy to say it is!!!

Office is non responsive, they rarely answer the phone and do not keep the office open during…read moreposted hours. The only communication you can get is a text response. I am disabled and they do not provide adequate parking. It is a major issue because they do not issue parking decals and many residents have recreational vehicles. There is not enough parking period, but if you're disabled they do not accommodate. We have to keep our AC set at 68 and have two fans in each bedroom to barely have air. The professional repair man said the unit needed to be replaced but without approval they could not move forward. So we are stuck. Planning on contacting corporate since we have gotten nowhere with the on site staff.

When I first moved in to these apartments in 2022, the management was great, the apartments were…read moreclean and maintenance was fast. The last few months of me living there before I left about a month ago was horrible. They have just been bought out by a new company, the maintenance is so unorganized and they are HORRIBLE at communication. I am an asthmatic. There was mold in my apartment, to the point my wall was black right behind my AC, and there was mold coming out of the vents as well. When I notified the assistant property manager, Ireland, she let me know they would do a walk through, after me bugging them about it for weeks. When they did the walkthrough, she told me "I also have asthma and when there is mold in an apartment I can usually feel it right away in my lungs." First off, she was wearing one of the industrial grade face masks because I had COVID at the time, so her statement made no sense to me but also came off extremely insensitive. I was also told by her and maintenance that it was "just dust" because of part of my AC apparently collapsing and that they were not going to have someone come test for mold, even though I had asked them too multiple times. They did get someone out quick to get my AC fixed, but I had also asked numerous times to have them put into writing that they told me they were not going to have anyone come test for mold. Excuse after excuse as to why they could not. "We have to wait for the AC results back". "Some things cannot be put into writing due to HR complications." And so on. I had tried to be very patient and nice throughout the majority of it, and it wasn't until they sent me the AC results back saying it was fixed (they had told me that the AC company would put in the email whether they believed it was mold or not, shocker that they didn't) that I had to send a very not nice email to the assistant property manager telling her I was going to get the health department involved and that I was going to go with legal action. During this whole process, I was also trying to get my lease broken because the mold was making me physically sick. Assistant property manager told me I still had to pay full rent and that I would still have to pay the $3k fee to break my lease, even though she knew I was living in an apartment that was physically making me sick. Their solution to the mold problem was also to just wipe down the wall and call it a day. Thankfully, the acting property manager called me the next day after my nasty email and told me I did not have to pay the last months rent or the fees, which is all I really cared about at that point. Another problem I had before the mold thing even started was my water heater had been leaking for 2 weeks straight. Numerous emails sent, numerous calls to the office to come get it fixed because my hallway was a literal river. I had to go buy 20 towels from 5 Below to cover it and it still was not enough to soak up the water. Maintenance only came in fixed it after my downstairs neighbors called them saying it was leaking into their apartment and they came same day that they were called. Very unprofessional. Highly recommend not to move here with the new management.

I've lived here for 4 years and recently moved into a newly renovated apartment back in March. When…read morewe first moved in, our sliding glass door to our patio was not working. The tracks were and are still messed up and there are no wheels on the bottom of the doors so they just don't slide. I put in a maintenance request right away regarding the doors because we could not even use our patio. The maintenance lady came out a week later and she herself was struggling to even get onto the patio to try to fix them. She acknowledged that there were no wheels on the bottom of the door. When I asked when my door was being replaced ( as this is a new renovation and I saw other units getting their sliding doors replaced) she said that they were no longer replacing the sliding doors...???? She then sprayed this silicone spray on the tracks and forced them open and closed and said "that should work now". I asked her how long the spray would last and if there was a more permanent fix for the issue. She said it should last a while. Well it lasted a good 24 hours (and I only opened it a few times to go out and sit on my patio). At that point I called the office and spoke to the rep. I wanted them to be aware that this needed to be actually fixed. Not just put a bandaid on it and call it a day... she said she would put a new maintenance request in for me. The next few days I checked my app and NO maintenance request was ever put in. So that day, April 19th, almost a MONTH after moving in, I put in a third request to have my sliding doors fixed. They put the maintenance request "in process" not even 20 minutes after I put it in. It has now been over a month since I put the request in and I'm still waiting on someone to come by to fix the doors.... Another thing we noticed shortly after moving in was an electrical issue. The 3rd night we were in this newly renovated apartment, we had an electrical issue. The switch that controls the kitchen and dining room light was malfunctioning. We turned on the kitchen light and the dining room light would turn on as well as the kitchen light. Then it never turned off. My boyfriend is an electrician so he opened the switch and realized it was done out of code... good thing he knew what he was doing because it could have caused an electrical fire. We informed the office because I'm sure they were not aware. And my boyfriend went through each switch and outlet to make sure they were corrected and safe since we are about to bring a baby in this apartment. We also found out that NONE of the building a on the property are grounded out... which is dangerous. In addition to that... when we moved in, we noticed the renovations were done very poorly. There were paint shoe prints everywhere, and scuffs all over the floor. Our master bathroom toilet is basically sitting up against the bathroom sink cabinet not even centered to the wall. The toilet paper holder was loose and eventually fell out of the wall. The bathroom door that was installed doesn't even sit correctly in the frame and our dishwasher was not installed fully so we couldn't use it for a while. We also noticed that the construction team that worked on the apartment cut the internet wires to our apartment so we had to spend extra money to have spectrum come out and rewire our apartment to get internet access. Aside from the issues with our personal apartment. The properly is lacking in communal maintenance. The grill area is always awful and filthy. The benches are broken due to drunk and homeless people sleeping on them. The back pool, although nice when cleaned, has not been cleaned in weeks (usually it is clear and you can see the bottom). I've wanted to use it since it's been hot and I'm almost 9 months pregnant but every time I go to check, it looks worse and worse. And don't even attempt to use the bathrooms at the back pool. There is never any toilet paper (because homeless people go in there and take it while also sleeping in there) and they are filthy. The dog wash station is a mess and floods with water after the hose has been turned on for 2 minutes, and the dog park always stinks. My dog got a skin infection from the park and we have not been there since. They have also been slacking on filling the dog pick up stations with dog bags. They were out of bags for a few weeks and now only one station has dog bags. Although our new renovated apartment is nicer and we have more space, dealing with the personal issues with our apartment and the lack of properly care, is very frustrating. Especially for the price we are paying. We should not be having these issues in a brand new unit. UPDATE: they removed or hid my goodie review So I will be contacting the better business bureau

I live in the apartment for two years and I decide with my wife to buy a house. And I when to the…read moreoffice and talk to the manager to finish my lease and I propose to bring someone to keep with the lease and they said if the person get approved no problem to finish my lease. I bring a couple and they get approved. A few months later I start to getting emails from corporate asking me to pay $1850 for not finishing my lease. And of course they put me in collection so is not a company to trust they want to get money from you even if you have aprove from management to bring a costumer for the apartment. i know im not the only one with this problem in that community.

Our experience living here has been nothing short of wonderful. Is it perfect all the time? Of…read morecourse not--but honestly, nowhere is (including our so-called "luxury" apartment in downtown St. Pete where we paid way more!). What truly sets this place apart is the team. The office staff are incredibly sweet, always helpful, and they go out of their way to build a sense of community with fun events and almost-weekly food trucks. The maintenance team is another major highlight. They're quick to respond, reliable, and always get the job done right. We especially want to shout out Mike, who usually handles our requests--he's super chill, knowledgeable, respectful, and friendly. He makes sure everything is taken care of without any hassle, and we really appreciate how comfortable he makes the whole process feel. When something needs fixing, we never stress--between Mike and Andy, we know we're in good hands. Would we recommend living here to friends? We already have--two of them moved in! Ps. The community otters, birds and turtles are the cherry on top!