About three years ago, I had braces there and feelings in my teeth they left a lot of the glue on my teeth and now my teeth rotted off and the last time I went back I told him I need my feelings back and they just gave me a cleaning instead, I would never ever fucking recommend this dental place. This place sucks in the employees are rude and incompetent. read more

My insurance sent a list of dentist/oral surgeons in my area, so when I called at 8:50 this morning, (specifically this page/practice), I was advised they're no longer taking adult patients, and that their oral surgeon only comes to the Anderson location once a month!!! If I could've gotten by with ZERO stars,that's what I would've left!! read more

Creston Dental & Braces - General Dentistry Near Me - Anderson, South Carolina

Love it here they talk Spanish so my mom can talk without translating. This is a good place to get your teeth done. I got my braces here a little expensive but they did help a lot. read more

Creston Dental & Braces - Registration - General Dentistry Near Me - Anderson, South Carolina

After one visit and 2 minutes in the lobby, I can see why... will not be bringing our children back to this place. Is it too much to ask for a friendly reception staff and science-based medical policies? Apparently. Will be going to a dental facility that actually cares about our health instead of going back here. read more

For dental care the dentists are and hygienists are great. There billing department leaves little to be desired. I was seen on 3/5/2018, paid when I was there, they apparently did additional work on the tooth. They billed my dental insurance which I called and verified and they were paid in April 2018. I have been back for routine check ups and other things multiple times and was never asked for additional money. I never received a bill for that date of service until one was cut on 8/3/20 - 2 1/2 years after the date of service. Diana in the billing department could not explain to me why I was just not getting a bill. Kept acting like it was the insurance fault. I asked for a manager and she said she would have to email one and it could take up to 2 weeks before I would here back. I told her that was unacceptable that if I didn't hear back on 48 hours I would file a complaint, I waited a week and file a complaint with the Dept of Consumer Affairs. Called back she told me I was supposed to call back gave me the name of someone and they said I have to pay the bill. Told her I wanted to speak with the office manager. Called and spoke to Brandy in the office who said she would look I to it and agreed it was not right that 2 1/2 years later I was getting a bill and no one ever asked for payment when I was in the office. She never called back I called her back, she told me she would have an answer for me on 9/18, no call back. Called today 9/30, during this time the Dept of Consumer affairs sent them letters they did not respond to because they have not tried to resolve the issue with me so they received a final letter that they have 5 days to respond or they would get a negative designation, I was told because they received this letter that their legal department was handling the issue and she could not talk to me. It never had to get to this. Bill your patients timely, ask for payment that is due when they come in and when they have an issue work to resolve rather than ignore them. read more

Creston Dental & Braces - Letter from Department of Consumer Affairs - General Dentistry Near Me - Anderson, South Carolina

This is the WORST dental office ever. Very unorganized, when they were working on my mouth, the girl drowned me several times. The last time the water went all over my back. She never even apologized. Don't go here. You will be disappointed read more

The majority of the staff isn't very nice probably about a 4/10. Did my wisdom teeth removal...Was in and out in about 15 minutes. Major major major swelling, literally looked like I had stuffed a golf ball In my cheek and felt like I got my ass beat. Oh yea and somehow I ended up with a black eye! read more

CAUTION! DECEPTIVE BILLING PRACTICES! I just narrowly escaped paying these "used car salesmen" an exorbitant amount for services that my insurance covered FOR FREE! They showed me a bill which seemed to indicate they had checked with my insurance but very clearly they had not. When I got home I had my BlueCrossBlue Shield rep call them and sure enough she said they "didn't answer" when she asked them why they were charging me anything since I had no co-pay and they claimed to be in network. The rep told me she gotten a similar call about them last week by the way. So yeah, the charge for a cleaning and xrays was $323 (NO REALLY!) and they "claimed" my insurance would cover $118 (how would they know??) and I had to pony up $205 for my portion. I beat feet out of there and called BCBS right away and I'm sharing this as a cautionary tale. KNOW YOUR INSURANCE coverage and don't take their word for a gosh darn thing!! read more