My wife and I recently bought a Café in the neighboring town of Dexter. I have made multiple trips…read moreto this True Value for odd and ins. They have been so helpful every time! Everything from cleaning supplies to plumbing, they are willing to help and know what they're talking about! And yes, they ARE open on Sundays.

Best hardware experience I've had to date. Went in for a price quote to build a wood deck and I…read morewas afraid I'd have to drive 40 miles to Des Moines. Ben and Brad helped me with everything I needed, and made every effort to compete with the big name stores in the city! It was well worth it... Every time I had an issue, I only had to drive down the street for 1 on 1 help and expertise. They even refunded the lumber I didn't use to complete the project!

Remember the old motto: "Ace is the place .......", well this is THE place for local pieces and…read moreparts. (Don't let the name on the building confuse you, they are now affiliated with True Value but it is still locally owned and operated.) I've been here several times for pieces and parts for various projects, and they have had my parts on hand. They are conveniently located off the 169/92. They have ample parking with easy access. Their staff has been very helpful. On a recent visit, we were in for some items that we ran short of, and, of course they had enough for us to finish. BUT, more importantly, we had an unusual design that we wanted to implement. I wasn't too sure if the right pieces and parts existed to implement our design. Surprisingly their staff got the visual quickly and was helpful in thinking outside of the box for searching for a solution. This rarely happens in the big box stores! It was very refreshing to talk with a staff that actually has worked on projects. We'll be back!

I love our local True Value store! The employees here are the most helpful people you can find -…read morethey are always willing to lend a helping hand, answer questions, give advice and they never judge or treat me different because of my gender. Once I brought an empty tank for my grill down to get refilled. I stopped in the store first to pick up a couple of things and pay for the tank, but a worker had already spotted the tank in the back of my truck and filled it up for me before I even asked - now, that's service! They have a nice lumber yard and a small repair shop for tools. The greenhouse always has a nice supply of flowers and veggies and trees in the spring and summer seasons. There is also a plentiful supply of items that can be rented - from chairs/tents to tillers and other machinery.

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support

This True Value store is one of the closest hardware stores to downtown. It's easy to get to off…read moreof Grand or 63rd, but turning around a trailer could be tough in this parking lot. The store is really clean, and there were actually employees walking around being helpful. What I like about these sized stores is that you can find your way around and things are geared more to homeowner type projects instead of contractors or renovations. You want to come here for those smaller projects, or if you need advice on something in your house. I wouldn't come here to buy yards of topsoil or huge piles of lumber. For us, it was in and out in 15 minutes to buy a hose, some seed and fertilizer. Prices were good (be sure to check out their house brand - it was cheaper than the big brands), and I found the selection to be good as well. Oh, and they rent tools if you need them - especially garden stuff (like sod cutters or rototillers)

Great place to get what you need for building. Prices are very comparable for not having to drive…read moreall the way to Des Moines and go to another building supply store. LOVE IT!!

I've been in plenty of Bomgaars and this one is big!! They have almost anything you'd need to…read morecomplete a honey do list you might have going. Plus all kinds of farm stuff. Need to corral those piglets, they have the fencing you'll need. Grimes has been needing this for a long time. A place closer then Home Depot for those little things you need on a Sunday afternoon and really don't want to drive anywhere.

From the owner: Bomgaars is a family-owned and operated retail establishment that serves the needs of farm, ranch,…read moreand suburban customers. Our comprehensive product offerings encompass a wide range of categories, including farm equipment, agricultural supplies, workwear, footwear, hardware, automotive parts, tools, power equipment, lawn and garden equipment, and much more. Serving customers in Grimes, Iowa

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

Besides being way overpriced compared to other box stores Lowe's is unreliable. I stopped in to…read moreavoid an extra 30 minute driving only for them to not carry a very common item in stock. As a contractor, I can't be running all over town to get parts a big store like Lowe's should carry. Now I have to figure if I bill the customer or eat the time.

A HUGE shout out to Brittany H. in delivery/customer service at the Jordan Creek Lowe's. I had a…read morevery complicated issue with delivery of items that originated at a different DSM location. She made multiple calls on my behalf and even personally picked up an item from the other location so that my delivery of items could be complete. She took the time to sort through all of my transactions to ensure I had been properly charged/credited for the order. Amazing to say the least! I cannot express how appreciative I am of her going above and beyond to help me with this. THANK YOU, Brittany!

Incredible customer service from Don the shed guy!! Went way beyond the norm helping me purchase a…read more10x24 shed.

absolutely the worst customer service I've ever received. I left the store feeling discriminated…read moreagainst and the idiot Daniel who thinks he is the boss needs to learn how to be kinder to senior citizens that are handicapped an don't have the same skin color as him.