Remember the old motto: "Ace is the place .......", well this is THE place for local pieces and…read moreparts. (Don't let the name on the building confuse you, they are now affiliated with True Value but it is still locally owned and operated.) I've been here several times for pieces and parts for various projects, and they have had my parts on hand. They are conveniently located off the 169/92. They have ample parking with easy access. Their staff has been very helpful. On a recent visit, we were in for some items that we ran short of, and, of course they had enough for us to finish. BUT, more importantly, we had an unusual design that we wanted to implement. I wasn't too sure if the right pieces and parts existed to implement our design. Surprisingly their staff got the visual quickly and was helpful in thinking outside of the box for searching for a solution. This rarely happens in the big box stores! It was very refreshing to talk with a staff that actually has worked on projects. We'll be back!

I love our local True Value store! The employees here are the most helpful people you can find -…read morethey are always willing to lend a helping hand, answer questions, give advice and they never judge or treat me different because of my gender. Once I brought an empty tank for my grill down to get refilled. I stopped in the store first to pick up a couple of things and pay for the tank, but a worker had already spotted the tank in the back of my truck and filled it up for me before I even asked - now, that's service! They have a nice lumber yard and a small repair shop for tools. The greenhouse always has a nice supply of flowers and veggies and trees in the spring and summer seasons. There is also a plentiful supply of items that can be rented - from chairs/tents to tillers and other machinery.

Took back a tree purchased from Theisen's that was brutally killed by an angry deer over the…read morewinter. They refunded my purchase price under their 1 year tree guarantee. Needless to say, I bought another one from them. Thank you!

I've been in plenty of Bomgaars and this one is big!! They have almost anything you'd need to…read morecomplete a honey do list you might have going. Plus all kinds of farm stuff. Need to corral those piglets, they have the fencing you'll need. Grimes has been needing this for a long time. A place closer then Home Depot for those little things you need on a Sunday afternoon and really don't want to drive anywhere.

From the owner: Bomgaars is a family-owned and operated retail establishment that serves the needs of farm, ranch,…read moreand suburban customers. Our comprehensive product offerings encompass a wide range of categories, including farm equipment, agricultural supplies, workwear, footwear, hardware, automotive parts, tools, power equipment, lawn and garden equipment, and much more. Serving customers in Grimes, Iowa

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

Drug his feet to come check out my emergency I am having, and has very poor communication skills,…read moreanswering calls, or calling back for that part. not pleased

I called all over Des Moines trying to find someone who could work on my Viking Range hood. The…read morepeople who service them wouldn't travel to where I live (between Monroe and Knoxville). Viking recommended I call local appliance repair people, even if they don't work on Viking. People in Prairie City, Pella, and Knoxville couldn't help me. But Ron Van Zante said he'd come look at it. He did, and figured out the problem and fixed it within a half hour. To top it off, he's a really nice guy! I will be calling him in the future!

Well it's been a while from my last on this one. Ok sale on…read morefurnace filters 3 pack for 11.99 For the middle of the road version. And 10.99 for the Lloyd's pork ribs. Should be around 25 bucks right? The seasoned gal said 50 bucks and change! She scanned the bundled on sale 3 pack as 3 of them Glad I was watching close! I called her out on the price She went right to her phone to look it up The same time I did. Yea I was right. A few key strokes later And the total was right. So my question is how many folks go through the check out with errors like this? Think about it 1 out of a hundred? That can add up! And all the contractors just trying to get in and out fast so they can get back on the job sites to make cash. They need to have the ai camera scan for item count or the weight system that checks by weight Or have the eye in the sky do the audit On count and total! Or do self checkout like at Sam's Club? App and scan and weight check out! No apologies from the staff... Just me thinking we need a change in the check out system. The lost time to correct these issues is adding up fast! But I have to say.... " not my circus, not my monkeys!" But some times watching the caged animals is fun!

I've always had a good experience here. Every trip I've found what I needed, had great help, and…read morefeel that Menards, in general, has great prices. Once I had a big problem with a big order and they fixed it right away. I just wish the store was next door!

I am so excited to have an Ace Hardware store in Norwalk! We have a Big Green Egg and all the…read moreother stores that carry that brand were out of our way. A quick ten minute drive and we can now get our BGE charcoal. This store opened at the end of April 2016. I've stopped in a few times so far. The staff is friendly and willing to help if they can. The first time I stopped in they were out of what we needed. They didn't have an ETA as to when it's be restocked so, that wasn't helpful. We then went to their Grand Opening and no one working seemed to know the terms of the 50% off one item special they had going on. We got our item on sale so we were happy. I'm betting that as they understand Norwalk's buying trends, they will have some better ideas of when things will be back in stock. And the knowledge will also increase as employees get more experience.

I seen a manager "Billy " berate a female employee right in front of me. The Employee was very…read moreknowledgeable and helpful with all of my needs. I will not shop as this store again !