I have lived at the Seville on west 38 st. for 21 years and Ellis Real Estates has always responded…read moreimmediately to any repairs i needed. This is the best place I've ever lived. Christina

Ive been really patience and nice despite how I've been treated…read more Ive been living in their properties for around 4 months now. The first property I moved in didnt work because of the owner rules; one day i woke up to a man tiptoeing out of my kitchen. Me and my daughter was asleep on the couch. I immediately jumped and reached for my gun. In order to walk to the kitchen, he had to walk past me and my sleeping baby which didnt sit right with me. When I called Ellie's regarding this issue, some seemed apologetic & understood how badly that could have gotten while others stated it was out of their control because he was hired by the owner, which didn't sit right with me so management allowed me to transfer units. My current unit, Ive been in for around 3 months. Still managed my Ellie's. Since day 1 of move in there has been clear signs of mice & ant infestation. Ive made them aware of this day 1, sending them pictures/ videos. There are so many entryways due to amount of holes. The main one is the kitchen cabinet which also contains a ton of mold that has yet been addressed(also made them aware day 1) the cabinet has a HUGE chunk missing and it connects to the outside which is how they're getting in. Mind you, they moved me in knowing this. While inspecting the massive hole underneath the cabinet, I noticed blue bait which is more confirmation that they were aware of the infestation prior to me moving in. I found my 8 pound dog in the bathroom, eating that same blue bait. I looked under the bathroom cabinet and seen they laid some out there too. Again, confirmation that they KNEW. my final 2 strikes was seeing a mice run from my baby closet(on the SECOND FLOOR) that same day her face and eyes were so swole due to her being allergic. Then, at 7am while bathing my daughter, I seen a baby mice running from underneath my bed. Confirming the problem has now grew due to them not taking this issue seriously or making tenants aware of infestation BEFORE move in. I still have yet received a response from the property manager. The office answer every now & then but they are helpless because they have to go through management to get things done. The first week of me living here, they sent a pest guy that said he couldn't treat for the mice because it isnt his job to patch holes; he stated they will only keep coming back until they're patched by maintenance and only left 3 ant traps on the counter for me to sit out on my own. After weeks and weeks of calling about the mice again, they are wanting to send the same pest guy out who did nothing the first time. I spent the last few weeks preparing because now I am able to withhold rent: I have documented all communication on my end, all of the mice poof, ants, mold, doctor appointments, therapy documents, communication with previous tenants, etc. It's a violation to move someone into infestation especially while being aware! my 2 year old is allergic and still no empathy has been shown. No discount. No proper treatments. Rent is 1900 I decided to go up in rent to avoid things like this. it's only me & my daughter on the lease. Not me, my daughter, and a family of mice & ants . Something needs to be done! Every neighbor I have talked to, has them too which could be why Ive been ignored and treated like a nuisance. I'm not understanding why not take this serious considering there is so many airbnbs over here, my next step will be letting the guest know the area they're paying to be in is infested.

Mary recently helped me buy a house in Kansas City and made the process feel so smooth because she…read morecares about your best interests, is easy to communicate with, plus has the necessary skills to seal the deal. This has been a challenging and competitive market but with patience and combined energies we were able to find the best fit for me and I appreciate all her help in providing the best possible experience!!

My spouse and I were first time home buyers in the Kansas City area and Mary was the perfect…read morerealtor to help us. She went above and beyond in helping us understand the process, our legal documents, and the things we should be aware of when buying a home. She went all around the KC area while we were indecisive on where to live. The home we closed on was perfect for our tastes and Mary knew that after observing and suggesting homes within our personal preference. Even after we moved in, Mary followed up with us and asked how our inspections and move in went, and gave us advice on what we needed at this stage in early home ownership. She is a wonderful and friendly face during an otherwise daunting process.

I recently moved out of one of Truog's apartments but only because I got married and moved in with…read moremy wife. I have nothing but good things to say about them as a rental property management group. The prices were reasonable, the property was well kept and cleaned frequently, and they were quick to handle maintenance issues. I also appreciated that they would work around my schedule with my maintenance concerns since I work overnight at a local hospital. They would try and arrange the work to be done in days I wasn't working or either early morning or late afternoon, not during my sleeping hours. I highly recommend them for anyone looking for a reasonably priced apartment in the Volker/39th Street area.

From the owner: Truog Real Estate Company providing property management services in the Westport and West Plaza…read moreNeighborhoods since 1971. Truog real estate specializes in rental property in the Westport and West Plaza neighborhoods. Tour any of our vacant houses, townhouses, duplexes, and apartments at your own pace.

Me and my fiancé were searching for our first home and we had been working with a realtor and wrote…read moreover 20 offers on houses and never were able to get anything accepted. When I reached out to Zach he was so great at explaining the market and what it takes for buyers to get under contract. He was so responsive and every week sent us new homes that we went to look at. He was able to help us get our offer accepted on only our third offer from working with him. He was so professional, he was always ensuring we understood everything about the process and made sure everything was taken care of every step of the way!

Zach did a fabulous job with our first home buying experience. In a market where people are bidding…read morehirer than asking price, we ended up with our dream home under asking price. He was patient with us in the process as we looked at probably 100 homes a weekend. We were desperate to move as fast as possible. I'm so thankful Zach was with us very step of the way! Highly recommend!

I am so grateful for the smooth operation Austin has going on. He takes care of a property of mine…read morewhile I live in Los Angeles. I have no worries that all will be handled promptly. Even when renting out the units he found me great tenants.

I was purchasing a home in Kansas City from another state and started working with Austin through…read moreRedfin, which turned out to be incredibly fortunate. Austin was really great to work with! He knew the local market well, he quickly adjusted to my needs, worked with my local friend who was helping with the process, and helped me find a place that suited me perfectly. He was a great negotiator and even got the seller to repair some issues they originally were not going to. It seemed like as things came up, Austin and his team had already anticipated them and moved to take care of them. I cannot recommend him enough!

Charles is the best realtor agent we have worked with. We were nervous about the sale of our home,…read morebecause of Covid. Charles was very knowledgeable, professional and explained everything to us every step of the way. We highly recommend him if you are a first time buyer or seller.

Charles has assisted me in several real estate transactions, both selling and buying. We've…read morepurchased/sold properties in 3 different cities in Colorado, both in town and rural. One very convenient tool of his business is a system that sends us emails of available properties that fit our specific criteria. Charles takes his time in photographing the properties - he's a professional photographer, so he knows what he's doing there! All the rooms are very well lit, and he uses spotlights on top of natural light, so the shadows are minimal. He is very skilled in hosting open-house showings; advertising, signage, flyers, property attraction, etc. All of our closings have been without incident - timely and smooth! I would highly recommend Charles for any type of real estate needs or questions.