Fast service and very helpful. The guy that helped me out seemed very knowledgeable. I thought I…read moremight have to replace my phone but they were able to fix me up !

I got a front and back screen replacement on my iPhone 14 here yesterday. It looks like they gave…read moreme a brand new phone, I can't believe what a great job they did.

We recently came over from AT&T for reasons I won't speak…read moreto. Justin was our rep, he is outstanding, I cannot speak highly enough of his service and patience. My son drove in from AR to do this transfer, Justin stayed an hour past his normal quitting time to assist us. My son was a former employee of the above mentioned company so we knew what we needed and wanted but Justin made it even easier. In fact, I had an issue and had to go in the next day and another rep assisted me. Then I stopped in the following day and every rep there took the time to speak to me. The store manager should be extremely proud of their team. You are obviously doing something right. I am in sales so I don't throw out praise lightly. Top notch service by Justin and everyone.

The salesmen utilize high pressure sales techniques and lie out of the side of their mouths. The…read moreDEI hire that tries in vain to keep up with the rest of the staff is rude, ugly and disgusting in the way she speaks to white men because she apparently has some chip on her shoulder about something. Glad I cancelled my verizon service after being manipulated, lied to, and disrespected.

new store feels like luxury and the staff is so welcoming it feels like your old friendsread more

Had the worst experience hands down when trying to purchase a new phone !!! Rude, unprofessional,…read moreand condescending. Its seems if management is clueless about what's going on in that store.

Left phone for a week.Had battery and charger port replaced. Don't think so. It did nothing. Go…read moresomewhere else.If I could it would get 0 stars

From the owner: We have been in the cell phone retail and repair business for over 18 years ,very knowledgeable…read moreweather in hardware & software related issues.We have a wide variety of cellphone and plans such as Verizon’s-AT&T-Ultra Mobile &Boost mobile .We are a one stop shop stop by and check us out .Looking forward to give you the service you deserve.Phone factory one fact .

Let me tell you about my latest ATT Store adventure!…read more Have read alot of reviews lately, only to find 1star ratings and for a lot of those reasons guided to online or overseas contracted customer care, and i agree, NOT worth the time spent with these AI operators or the so called "live language barriers we are challenged with.. :( just HORRIBLE. My family also has ATT products as I have been a long-standing customer as well. Recently, I went into a Corporate Store with no luck in my mind to resolve any of my issues regarding prior or current services from a local state move. BUT TODAY.... i have had ALL of my issues resolved! Just having the patience to speak to someone locally and having them actually listen to your situation makes the difference, just give the right ATT person/sales person a chance. Time will tell over the next few weeks for some of my issues made in plain view with a wonderful ATT Agent (and manager) help from the Fairview Heights StoreI I'm hoping this review gets posted so they may even see it. Long story short, consumers like me, PLEASE don't give up hope to resolve your issues at hand, just DONT CALL ATT Support, Instead, a lot of your answers will and must go through the ATT COPORATE STORES in your towns as I have experienced over the past few weeks and months. CORPORATE STORES have much more power than regular stores, just saying from past experience such as today. If you give those corporate stores a chance, ANYTHING'S POSSIBLE, I must say..! Was for me with most of my issues, just need patience and the right way to go! I hope this helps someone locally or in your area get a better handle on your ATT service! GOOD LUCK COMSUMERS! A frustrated but satisfied customer at last!

Store charges me $700 in taxes and fees for the new iPhone iPad Apple Watch "deal". Clerk in store…read moredoesn't say the first bill was going to be $500. Now I can't go back either because I've paid my phone off and traded in. Terribly deceptive sales and advertising on both this stores and the ATT company's part.

Fantastic service, reasonable prices. I took my iPad in…read morewithout scheduling an appointment ahead of time. They fixed the issue in 10 minutes and at a very reasonable cost. I recommend for any iPhone/iPad repair.

Horrible place. Called a ahead of time asked if they had a Samsung J7 screen already called 5…read moreplaces before, guy didn't make sure of model. Before going, I asked him if he had my specific model cause he didn't ask me, I told him my model number. He said yes we have that. I drove an hour. Got there he said, will be 30 45 min. He called about 25 min in said it wasn't right model. But, he ALREADY took phone apart! Said, ok, he said he couldn't put back together. Told him, I'd rather take it to a place closer if it's going to be a while. He "put" back together and handed to us. We went to our car. Then looked at our phone in pieces and realized that our batteries and our sim card WAS NOT THERE. We went back and guy tried to hide, then we confronted him. He had to dig a batterie out of a drawer and we don't even know if we have our right sim card back! We left a Google review. Then they proceeded to call us, demanding we take review down. Guy was not understanding and very accusing. We already took our phone to a places closest to us. Do NOT trust them with ur phone.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

They were so fast and helpful. My phone camera glass was cracked and I wanted to avoid any further…read moredamage to my phone due to debris and potential water damage. I was able to walk in and be serviced very quickly. I will recommend this to anyone who asks!

I live downtown and getting to clayton I store is a pain not a fan of the galleria . I dropped off…read moremy phone at the Culinaria downtown, a service rep was there working on the drop box , he took the time to assist me and they repaired my phone ( missing button and severely cracked screen) in less than 24 hours. Next day, I went to pick up my phone and the equipment was still under service. The same repair /service rep personally delivered my phone from the Fairview Heights location to my condo downtown STL and this was during the huge storm that passed through town! ~~~~EXCELLENT CUSTOMER SERVICE~~~ Convenient , Affordable, and professional My total Cost 170$ Apple Store over 200 $ By appointment only and a 4 day wait.

Excellent service. I dropped by phone in the lake on Friday morning. I grabbed it, opened it, let…read moreit dry under a fan on it for 24 hours, then restarted it on Saturday morning. At first, everything worked perfectly. I thought I had gotten lucky and dodged a bullet. But, later that day, the display went out. Some friends recommended Foxpaw for the repair. I calling Foxpaw and discussed my situation with a customer serve person, I dropped my phone in a kiosk Saturday night for their water treatment service. Before noon on Sunday, Foxpaw reached out to me with two emails to tell me they were having no problem with my phone and to call them for further direction. In that conversion, the customer service person said that they did not recommend their water treatment service if the phone is now working. They warned that intermittent screen display problem could continue since it had been submerged in water. But, she offered to refund my fee and make my phone available for pick up later that afternoon. It was ready before promised and has been working perfectly.....let's keep hoping. I couldn't ask for better service. My only problem was what that touch screen at the kiosk would not register my touch selections unless I pushed very hard on the screen and it took many, many, many swipes to get the card reader to read my credit card.

Talk to Jake from LG he was a lot of help! He had helpful suggestions and advice! I had plenty of…read morequestions about the tv!

best buy's website is a colossal pos-it would make sense when it says review your order or see your…read morepurchase history that it doesn't take you 5 different screens to just check on your appointment,orders, or (god forbid) past purchases-it would do best buy good or well to fire the webmaster who screwed the site(s) up like this-good luck to just look at what's in your cart..............