I remember Micro Center when they had a one-room storefront on Lane Avenue in Columbus, Ohio (early…read more1980s). I knew the owners personally by their first name (Hi Tom) before they became a national superstore chain. I knew them when the internet was a baby, you didn't need more than 64 kilobytes for a computer, and a 5.25" floppy disk could hold more than enough for your program. They were sponsors of our Apple Computer User Group (COACH) in the day. They are good people, dependable and trustworthy, and their 30-day return policy cannot be beat. My first computer, an Apple II+ and monitor, was from them in 1983. I now have their own brand, a PowerSpec Windows 11 Computer. For over 45 years, they have been my computer store!

My fiance builds computers as a hobby, and I sometimes come with him as well as I love electronic…read morerestoration, and can find soldering supplies here as well as small scale electronic components This place is like a cross between RadioShack and Best Buy.

The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

Worst customer service!! I asking for help to buy a tv there is no help no cart to carry it out,…read moreguys you need lot to do to get better, training l, change employees there was three employees laughing and talking never pay attention for customer needs

Customer service at Best Buy is non existent. Not a single sole at the stores is capable of…read moreresolving problems. All phone calls are routed to offshore call centers such as Panama and Honduras. The people who answer the phone barely speak English. The problem is Best Buy corporate. They are deteriorating the company to no more than a discount drive-through. I will never use Best Buy or Geek squad ever again for anything! Buy from Amazon or anywhere else and have it installed by an installer you can trust. TH, Ohio

This review is for the Polaris location. Total Tech/Geek…read moreSquad appt 2:40 5/6/24 There are two closer Best Buys to my house... I choose this one whenever I need to have 1) something repaired/serviced/returned. 2) Need assistance in selecting an electronics item. I have had consistent good service here, where the other locations its been hit or miss. We are Total Tech Members, now called "My Best Buy Total" (such a dumb name change) Its their $179 extended warranty that covers everything you buy within a 2 yr purchase date. Sounds pricey.... Well, its benefited us every year without fail it has saved us far more than 179 per year. I highly recommend it and also recommend this location and staff: Today my appt was at 2:40. I get there, one person(DJ) is helping his customer. I stand in queue, DJ interrupts his session and kindly offers for me to sit at the open tech desk while I wait (so I did not need to stand) they must be able to see me via camera as Bryan Cowee comes out seconds later and greets me smiling with welcoming hello. We discuss my issues with my Nintendo Switch. It has 2 days left of its warranty. (Now thats important to the story). It no longer is letting me use the side controllers when used remotely... the which is 1/2 the point of owning a switch. Bryan examines them. He finds out that the console's lock to the controller is also broken. So the console needs to be sent out to be fixed and then after that is fixed it comes back to the ahop and then sent out again to another place for the separate issue of the joystick/controller. This weird shipping issue is a Nintendo issue, not necessarily a Best Buy issue. Knowing Nintendo is a pain in the butt to work with I ask... but when we bought this Total Tech- rep said if anything happens, anything at all, being it in, they exchange it for a new one. Well now enters the two days left on my warranty. Best Buy now will still replace it, but only after sending it out for repair(bunmer for the customer, but a good business decision, it makes sense)... if it cannot be repaired, it then gets replaced (fair). However, I quickly realize that if this sends out for one thing by the time it comes back to be sent out for the other issue, it's then out of warranty. I bring that up. Bryans is busy truing set up the transaction on his laptop and says. "Yeah that could be problematic, but right now my system to set up the repair has crashed." He asks For help, dJ comes over after he is done with his client. He cant get it to work on his. They go to the main terminal. System is still crashed. They literally couldnt get the system to process the repair ticket. Bryan picks up the phone calls Naag, (Im unaware that he is advocating for me... due to the warranty timing and due to their system crashing, Naag the department head goes to advocate for me to Kumar, a manager and in less than a few minutes Naag comes over with a big red box! Nintendo switch boxes are RED. It was a brand new Oleg Switch. Yay! Thank you Bryan, Naag and Mr Store Manager. Since they couldn't get the system to boot up and since there was two days left on my warranty counting that day.... They, without me begging, pleading put their customer first and switched out the switch! The entire session from sitting down to product in hand took maybe ten minutes. Not long at all! I have had other trips in where I have been helped by Bryan. He was very knowledgable in those sessions. Those times went smoothly, too. Ive purchased apple products from Naag a year ago (2 iP, fancy keyboard . His helpfulness on the sales floor has been above and beyond. I actually now search him out when I have a question. I recommend this location. They really try hard to help the customer. Also, I recommend the Geek Squad and the new "My Best Buy Total" despite the really long and dumb name.

I've bought dozens of things from these guys and they are amazing. Never been disappointed even…read morealittle, and being a dinosaur they have held my hand with computer questions dozens of times !!! You can't go wrong at this place and the money I've saved is immense!

Shawn was awesome. Very helpful. Great selection of Amps and Speakers for the best price in town.read more

Not only does the product quality beat all the others, the level of service and quality of the…read morestaff is also the best. Go there !!

Filling a serious gap in the Columbus market, Sound and vision provides a good selection of high…read morefidelity equipment for any consumer from the beginner audiophile to the seasoned golden ear. I have enjoyed each visit to the shop. In a market where exploring audio is near impossible, their hours and availability are much appreciated. I drop by the shop every so often to see what's new and to listen to the flagship products. I have not experienced the design aspect of the business and do not have much interest in home automation, but they have great options. I am an audio guy, and really appreciate the variety. I would live to see some of their products showcased a little better. But I'm not certain they could do that with the space they have. I do not make purchases often, so when I cone in, it is refreshing that I am not treated as a spectator. But I am given excellent care. And allowed to listen. It will certainly translate to purchases when the opportunity arises. If you're looking to upgrade or get started on a hifi check out sound and vision!

Such a nice and cozy store. I noticed it said movies as we…read moredriven by and I was automatically interested. They had a wonderful selection of games and movies. I loved their NES im box selection in the case up front. So many DVDs and Blu-ray movies to choose from, and a small selection of 4K's. I found something I wanted immediately, which was the Simpsons season 2, but it was missing a disc unfortunately.

Great Service! We'll mannered and explained every answer to all questions with true expertise.read more

We stop in here regularly to use the pharmacy as well as shop around the other departments…read more Exterior: the parking lot is large and always clean. It is fairly easy to get to this location as there are a couple of different ways to approach it from the primary road. Depending on season and time of day, this can be extremely easy, or extremely hard. Interior: the store is well organized and very clean. The aisles are wide and we've found it easy to get through them with or without a cart. It's easy to find what you seek because the departments are very clear. There are two entrances, so getting in and out is easy. There are loads of check out lanes and we've never had a problem moving through them quickly. They seem to be well staffed at all times. There's even a small cafe, but we've never stopped at it to see what they offer. Staff: the regular pharmacy staff is absolutely wonderful! We are greeted warmly upon arrival and they remember small details from prior discussions, which makes us feel as if they care about us as people. They take their time to ensure we understand our prescriptions and help us when we seek something. The other store associates have always been polite and helpful. Inventory: there's a broad range of products at this Target and we've usually found items we've sought here. Some departments are bare bones (like camping), whereas others have really good selections (like clothing). Overall, this is a really nice store with good associates. We sometimes just stop in to wander around as it's a comfortable environment for that activity.

I would not recommend this store. This is literally the most un-American store I've ever been too…read more Not in my 27 years of my life have I been to a store 1 day before 4th of July and there wasn't even ONE American flag shirt or clothes. And this store was fully stocked there wasn't any empty shelves there wasn't any American flag ANYTHING! I couldn't even find an American flag in this store. I'll never go here again. Tbh I felt disgusted when I saw what I saw. Don't support this un-American business.