I love this place. I've used them for several years now…read more Heather & Steven deliver Exceptional customer service - above & beyond! Steven is extremely efficient & knowledgeable & does whatever he can to resolve my issues quickly and thoroughly. When I call to set an appointment he has even handled it to save me a trip to Sartell. I highly recommend him & tech check!!!

Would strongly recommend this business for any Apple related repairs or issues. Awesome staff to…read morework with as they are friendly and knowledgeable. Its worth the drive to get it done right and well!

Charge a lot for services that go in and out daily,and of course for your inconvenience they never…read morededuct anything from your bill.So you are paying for service even when you don't have any.

Unresponsive. 10+ days, and still awaiting a promised call from the Baxter manager, to discuss…read morepre-wiring a new subdivision we've built in the area. Spectrum doesn't appear to be interested in servicing new residential customers, as our area grows. Disappointing behavior, given Spectrum's mandate is to serve our residents.

Customer service is poor. We went in to buy an Iphone 16Pro. We had to upgrade our account -…read morewhich we did. We got home. Ordered all the accessories for the Pro. When delivered we discovered we had the Iphone 16. I called to tell them we wanted the Iphone 16 Pro. We were told they had no IPhone Pro. She called later and told us they found 2 phones. We went in to get the right phones they wanted to charge a $50.00 restocking fee for each phone we were returning. I objected since it was not our fault. The Manager was very disrespectful and insisted we were told they were out of the Pro when we bought. That was an outright lie. I told her so and we were told to get out of her store and never come back. Very rude and dishonest. We called Verizon customer service and Jazmine handled our problems beautifully. We have 2 Iphone 16 Pro coming and a free IPad and sent shipping labels to return Iphone 16.

I don't even know where to start.... aerial westad and this store have been nothing short of hell…read morefor me and my family. Ariel Westad stayed late one night for my husband and I to come in and get plans for us and our kids. She told me that my plan would be $25 a month and my kids his plans would be $20 a month with a nurse discount. The next day I found out that they had signed me up for insurance without even asking. That was $50 a month. A few days after that I found out that they signed me up for the complete wrong plans! A few more days after that I found out they charged me for activation fees that I didn't even realize and were never informed of and they even ordered the wrong phone for one of my sons. When I went to go and review all of the receipts and everything that had happened we realized that aerial had FORGED my signature on the contract pages. This is completely not OK so I'm going to be looking at some kind of arbitration if it's not resolved very quickly. We have spent hours in the store. Such horrible communication...This is honestly the most ridiculous thing I've ever seen in my entire life. If I was you I would absolutely stay clear of Verizon wireless in Perham and stay clear of Ariel. She clearly has no idea what she's doing and it seems to me that the company also has no regard for customer service because the manager above her was supposed to call and he clearly hasn't either....the regional manager who works directly for Verizon has been trying to work through this with me thank goodness bc the store is no help!

I stopped in because the charging port on my iPhone had a bunch of lint in it, and wouldn't take a…read morecharge. Ryan helped me out, completely free of charge and cleaned my iPhone charging port which fixed my issue. No strings attached. I inquired about when my account would be eligible for an upgrade, and to my surprise I was due! I came back later, and got a great new phone at an amazing price, and the staff made my visit here today a really enjoyable one.

Fantastic service second to none!!! Luke was so easy going and helped us thru buying my new phone…read morewith no stress! I don't look forward to replacing my cell phone and he guided me right thru the process easily.

This place has scammed my 73 year old mother twice now. The latest is telling her that her phone…read morequalifies for a free upgrade and letting her leave with her old phone, she's super happy. Then they send an $800 bill and say you need to return the phone for the rebate... or you can upgrade your contract for an extra $15 a month for unlimited blah blah (she has unlimited everything already). I call Verizon corporate and they tell me her old phone DID NOT QUALIFY FOR A REBATE AT ALL, so Wireless Zone just ran a scam on her from the get go. The plan is simple, find old person let them think they get something for free then send a bill and tell them OOPS! you forgot to turn in the phone, oh shoot now it looks like Verizon is no longer accepting your old phone! Just terrible, so you owe $800, BUT I tell you what I can do for you, how about blah blah. These people are depraved.

I agree with the rating below. DO NOT SHOP AT THIS STORE! There are 3 Verizon stores in Baxter…read moreand we don't need one that makes its living from scamming customers. They promised both of my 92 year old parents free phones and my husband an $11/mo version few weeks later, and all 3 were charged full price. Verizon customer service said there were no promos on those phones at that point in time. A $5/mo charge for upgraded Verizon cloud was also added to each line, without their knowledge or permission. When I challenged the store, they claimed that it "automatically" attaches to new lines and you just need to call to have it removed. I don't believe that's either true or even legal. I got a new phone from a different store and had no such charge. I was told they just realized that the promos weren't attaching to the phones and had turned in paperwork to correct it. So far the only correction that I've gotten is a small credit for each line from customer service to try to prevent me from breaking the contract and taking my business to T-mobile

Very frustrating company. They sold my elderly mother (who is on income assistance living in an…read moreassisted living home) a brand new iPhone 8 for $699 where it's supposed to cost $449. That's $250 (43%) above retail on a phone that is multiple years out of date. That same price buys you an unlocked iPhone 11 directly from Apple. no strings attached When asked to refund the difference, it was a flat out NO. Small town and midwest values were basically tossed right into the dumpster in favor of taking advantage of someone who doesn't have much. I want to be very clear here: They will charge you MORE than what Apple, Verizon (the real Verizon), AT&T, or any other carrier would charge you. I'm all for supporting local businesses but not when it comes at an insane 43% premium. If you went to the Ford dealer and they asked you pay $40,000 for the entry-level $28,000 F150 just because, would you?

From the owner: BeMobile Verizon is your trusted Verizon store in Alexandria, conveniently located on 611 3rd Ave…read moreEast. As an authorized Verizon retailer, we offer the latest Apple, Samsung, Google, and Motorola phones, plus premium accessories from OtterBox, CaseMate, and more. Shop in-stock phones, chargers, speakers, and Wi-Fi solutions with same-day availability. Find the best Verizon plans for individuals, families, and businesses with support for upgrades, new lines, and internet options. Our team provides expert, personalized service to help you choose the right devices, Wi-Fi solutions, and deals. Visit BeMobile Verizon in Alexandria for reliable service and all your wireless needs.