This place depends on who is working. My dad had phone issues a week or two. He walks in and the…read moregentleman clicked a couple buttons and he was fixed and sent on his way. No charge. Yesterday some young gal and even younger kid ruined the entire experience. My dad had the same issues. He left the phone with them for almost 2 hours and quoted $50. When we went to pick up the phone that was not fixed the price was $35. I would never recommend this place to anyone!!!!!

I paid $100 to get my screen replaced 9/25/24 within the last month the screen is making noises…read morelike it is loose and it cracked. I've been told twice that there is nothing that can be done. Don't waste your money here. Go to somewhere that takes care of their customers. I will never shop here again. I left in tears. To some people it is difficult to come up with $100 to have the product be ruined less then 3 months later and there is nothing they will do.

Got a screen protector on my phone for $50. They were fast on a Saturday afternoon. Only took 20…read moreminutes.

Nicole made our visit so good. She was very informative and so easy to talk to. No pressure and so…read morehelpful!

When I attempted to change cell phone providers and set up a newly acquired and refurbished iPhone,…read moreI ran into much difficulty in trying to connect the new service to the iPhone I had just received. However, after wrestling with multiple issues in trying to set up the new service on the new phone, and when it appeared that neither the vendor nor the new service provider were going to be able to help me, I thought about trying to get help from the Tricked Out store in Ogden since I was so satisfied with the service they provided when I brought my MacBook in for a new battery to be installed. I called Tricked Out in Ogden and spoke with an employee named Korben who said that while Tricked Out doesn't offer cell phone provider set up service, he would be happy to see if he could help me in that process and that there would be no charge for his help. The next day I went to Tricked Out and Korben did proceed to try and help me. He literally spent over 2 hours working on my set up service issues while also occasionally attending to customers. His efficiency and tech knowledge/ability in helping me and with serving occasional customers was amazing. He was finally able to connect the newly purchased iPhone to the new service, and I left being incredibly thankful for his help. However, the next day I began having trouble with the new iPhone and the service, both the cell and wireless services. So, I called Tricked Out and asked Korben if he would mind helping me again and he responded that he wouldn't mind and directed me to come into the Ogden store the next day as it was late when I called. I went to Tricked Out as directed, and Korben again proceeded to work diligently in trying to resolve the issues I was experiencing with the phone. However, after spending another couple hours trying to resolve the new problems, it appeared the connecting process could not be accomplished despite also working with an online service provider support person. We came to a conclusion that the problems being experienced were a result of problems with the so-called refurbished phone. That conclusion was easily confirmed when Korben was able to easily set up the new provider service on my old iPhone within a very short period of time with the new service that is working just fine. Therefore, I was able to return the newly acquired and the reconditioned iPhone to the vendor with a full refund, Needless to say, I cannot say enough about what a terrific employee and person Korben is at the New Gate Mall Tricked Out store! Accordingly, I would highly recommend the Tricked Out store at New Gate Mall in Ogden to anyone needing the accessories/services they offer. And, specifically, I would also highly recommend their employee, Korben, who obviously will go the extra mile to provide Tricked Out customers with extraordinary service and in the most kind and generous way. Thank You Korben!

They had an amazing price and selection of pop sockets which is what i purchased the salesman was…read morevery knowledgeable and helpful!

Always get the best help here, and they are very informative on any products you're looking at…read more The iPhone 17 Air case is so NiCE! The Functionality Works So So Well ! *didn't expect this case to be so responsive ! Prodigee Magneteek Apple iPhone 17 Air - Black

i came in today to get the back glass on my old phone today,…read morei didn't catch anyone's names but the team was super helpful! my phone was done within an hour and for a great price compared to other phone repair places nearby!! i highly recommend the farmington location!

Buyers Beware. We had a cracked screen 7 months ago that we paid Zagg Ogden 200+ dollars to…read morerepair. They did the repair and the phone worked fine for approx. 7 months. Recently we had an issue were a section of the screen stopped working. Went back to Zagg and they had excuses for everything. We even had a Zagg screen protector on the phone. They said that the reason for the part of screen not working is due to the phone falling which it had not. So, this to them was the reason for the failure. They also said the warranty on their labor is 1 month. If anyone is planning on using them or their hardware I would rethink it. They are not reputable; they do not stand behind their product or their labor.

0 out of 5 stars. bought an expensive zagg phone case with built in magnet and screen protector for…read moreiPhone 13 pro max a couples of months back only to have the back of iPhone glass shatter on a 2 foot drop. Went into store to see what the store manager could do to help me out and said they could do nothing for their customers even though I bought the latest and greatest case at the time to protect the device. So I asked what is the purpose of even spending $$ on a case if they aren't even going to back up their product when it fails. Terrible warranty. Highly don't recommend.

Our family-owned business only uses one computer. So when that computer decided to go on vacation,…read moreI was in a panic. I took it to the Latin location, and the guys told me it would be a few days before they would have a diagnosis. I got a call back the next day! CJ had heard me explaining that this was our only computer for our family business, and knew that we needed it quickly. He was able to figure out the problems and address them in about 2.5 seconds! He thought there had to be more to the issue, but no, I just don't know enough about computers! Thankfully PC Laptops is there for me to take my computer to, even for simple software issues! They are the best! Thank you so much for helping us out. We will definitely be coming back with any other computer problems we have!

I purchased a laptop from PC Laptops 6 yrs ago. I paid more because of the advertised "lifetime…read morewarranty". The computer was fine until a few days ago it would not charge the battery. I took it to the Layton location and they tested it and said the mother board would need to be replaced or a new computer purchased. Turned out the lifetime warranty was for labor only. He estimated around $17-1800 for either option. and made it sound like such a fair deal. I explained I was no longer a PC Laptop customer and went to a competitor for help. The competitor simply tried a different adapter and all was well with the computer. N0T a $1700 + repair or replace, just $20 for a used adapter. PC guy said he was sorry I felt that way. I certainly am not. i

OMH RUN AWAY! The guy tried charging me $32.00 for 4 little…read morebatteries. He offered to break up the pack so I didn't have to buy all 10 of one. So I thought GREAT.....the pack of 10 was $14.99. The other was in a pack of 3 for $6.99. He rings it up and says $32.00!!!!! For a $5 book and a $10 skeleton!! Um NO! I'm not stupid. Ugh!!!! Went to batteries plus, $16.00 and done.

it pricy but clean and fun they have a lot of suff there but the service was kind of slowread more