Everyone is great! Appreciate the kindness and care, always. Thank you. Always 5 star. Service,…read moreselection, value and candor.

My mother in law came into this store with a broken iPhone 17. This is the SECOND iPhone 17 they've…read moresent her because the first they couldn't get to work. The worker was a HUGE asshole and refused to assist my mother in law and sent her off to Best Buy. All she needs is to set it up to their wifi and it should work but he would not help her. Horrible service.

10/10 recommend this company for if you need your phone repaired or a brand new one ASAP. I broke…read moremy phone on Saturday by accidentally dropping a weight on it at the gym. The screen was broke and I was seeing double and triple of what was on the screen as it was glitching horribly. Cameras were busted too. I went to a phone repair shop near me and they suggested to go through with Asurion by filing a claim since it would be much cheaper with my insurance. Getting ahold of a person was also easy with this company. I was speaking with a person within seconds from dialing. Ashley in Houston helped me and described how the whole process would work in a very easy to follow way. She set the claim up for me then all I needed to do was sign the affidavit and submit my ID to complete the claim. She was very easy to follow. Once I did that, within hours I received a notification in my email that the new phone was coming for Sunday. Like clockwork, Justin let me know beforehand and showed up at my apartment between 7-9 and helped set the whole thing up. He was also very friendly and helpful. The whole process was super easy and affordable to replace my phone as it all only took about 27 hours to do the whole thing on a weekend too. Highly recommend these guys, very professional and knowledgeable about their services!

From the owner: At uBreakiFix by Asurion located in Washington, PA we specialize in electronics repair including:…read morecell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help.All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Washington, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

I submitted a request for a quote/estimate on their website. I really appreciated them offering 3…read moreoptions for communication preferences. I was pleasantly surprised to receive an all inclusive cost estimate the very next day. The price was more than reasonable. Once I arrived to drop off the phone to be repaired, I was greeted with excellent customer service and effective communication. When the repair was completed they notified me it was ready for pickup. When I returned to pick up the phone I was happy to see that the repairs were perfectly executed and the phone was like new. Greatly appreciate this repair shop. I will absolutely be coming back for all of my electronics repair needs.

Just getting my phone back from repair after it being dropped off of a balcony and thrown in a…read morepool. Triple D fixed the whole thing. Their customer service was outstanding and they updated me and kept me informed of all my options throughout the whole ordeal. I'll never take my phone anywhere else.

I purchased a phone online and marked I would return the trade in phone at a local store. I went…read moreto the AT@T Store on Donahue drive to turn in the phone. I was told they would be with me shortly. A lady was helping 2 men and Anthony was stocking the shelves. After 15 minutes of stocking the shelves, he asked how he could help me. I explained I had a phone to turn in. He put the info in his computer but didn't enter the correct information. He left a 0 out of the number entered. He finally realizes it but says I need to mail the phone. I showed him the email saying to turn the phone into any AT@T store. He said this was taking up more time than he thought it would and he had to pick up his kids. He told me to call AT@T because he couldn't help. When I called AT@T, they couldn't understand why the phone wasn't accepted. I would not recommend going to this store.

I did a trade in at this store for the second time. The first time it took coming back several…read moretimes to get my account credited correctly and show up on my bill. This time they said I would get a full credit and my bill would only go up by $5.00. I was paying about $140. I am now paying $251.00 and no trade in was ever credited. After going back and talking to them they said they had no record of a trade in. Of course the sales person was no longer working there. Both my son and myself were there when we did the trade in. So now it's full price for the new phone and it's so sorry too bad you're screwed. I've been with AT&t for about 15 to 20 years. I will be switching as soon as I do some research. Someone outright lied to us and now AT&T is around $800.00 richer at my expense. Do not use this store!

Terrible service anytime I come in there is only one person working and will not even acknowledge…read moreyou until he's done with the person he's working with. I just came in to drop off my old iPhone (which is something that should only take 5 minutes and ended up waiting over half an hour). 3 other people waiting in line. Very dissatisfied with this store. They need to hire more people. Would not recommend.

From the owner: AT&T, serving over 81 million wireless customersread more