Could not be any happier with my new business cards! The staff is exceptional! Coolest business…read morecards I have had in over ten years! Thanks again!

I have been using Pacific Digital (formally Lazerquick) for over 20 years. There isn't anything…read morethey can't do. From printing invitations to designing large commercial plastic signs. The service is always friendly. They listen to what it is you have need to have designed and do a great job! Pricing is very competitive and reasonable. Locally owned is how I choose to do my business! CeCe Kelly

Great service. Same day. I appreciate the knowledge and support that I received. I phoned and…read moreasked questions and got answers.

Excellent service, especially put here on the coast. I had the hard drive upgraded on my old Imac.read more

I came in and the Gentleman I think his name was Carvel was super helpful. I just needed to port a…read morenumber over that didn't work the first time. Mind you I wasn't there to buy anything and he was an amazing help. A lot of times I feel like when you're not there to spend money you get the run around but not here. Amazing customer service

Visited Nov 16 between 1-3 pm. Consumers, especially women and seniors, beware or be prepared to be…read moredisrespected/treated poorly for the most basic service needs. Find a different store. The management is inexperienced and has no business serving the public. I am still on a family plan as a 48 year old person, with my mom as the primary account holder. My mom is experiencing Alzheimer's, and had a very difficult time following through with the process of dialing 611/adding me to the account as a decision-maker. We tried over three store tips/48 hours. All I need to do is activate a phone on an account we have collectively had for over a decade. As a last resort, I asked the store manager to call my mother, I thought that he was willing to take her vocal acknowledgment, in addition to calling the primary account number, as a possible route to a solution. Nope, he called my poor mom to keep repeating the single way, that had not been working for multiple tries her for 48 hours, confusing her and making her upset, he handed the phone to me because he wasn't successful and was getting frustrated with my mom. I tried to explain it another three times, trying to help her take notes. When I got frustrated with him because I thought he was participating in a solution instead of just adding another voice to what was confusing her .... and I asked if a different representative could help me, he asked me to leave, went into the back and called police to have me detained and served with a criminal trespass. Yep, removed by police. Again customer for ten+ years have never had any issues with T-Mobile. I was sitting at a coffee table, thinking he went in the back to cool off, and the police came to remove me threatening handcuffs. I think he was embarrassed in front of his staff, that he was failing so miserably was such a simple task, and he just wanted me to leave. This is obviously something only a 20-year-old manager would do. I know it's frustrating. I am more than frustrated, i'm heartbroken for the real issues in life, not the ones this impatient nonprofessional just created. You've been warned. Be nice out there!

It's interesting to find out that this business is in two locations in Newport. Who ever the lady…read morewas that was driving the BMW SUV today (11/09/2020), apparently she inappropriately had taken pictures of my vehicle without my permission as I was leaving their area. She had no business to do so, and if she reads this, I would like them removed from your phone.

purchased digital charts for $127...Had trouble installing them. Found out the same charts were…read moreavailible for free online, the young kid would not refund my money. Instead he offered to install them for a fee. Ive done business with this company for years and they chose to severe our relationship over some cheap charts.

absolutely AWFUL! I went in on a Sunday to port my number over from verizon, that in and of itself…read moretook over two hours! then I was old they will order the phone I wanted because it was not in stock, that should have been the first red flag! then the rep said he willorder the phone I wanted then I was told he couldn't because the phone needed to order and actived at the time of port! then was given the excuse of I'm a small store and don't have what you want do NOOT GO TO THIS STORE

I went to metro pcs because they were offering a great deal for customers who wanted to leave there…read morecurrent carrier and take your number to them. It was so nice to meet such nice people that were more helpful and friendly than anywhere, Ive been in a long time. Bruce is the manager there, he made sure i understood everything about my plan and phone including return policys, upgrade information and our new phones, he tested both of them out to make sure they were both in working order before I left. He was very patient clear with information, and very informed. I recommend metro pcs to anyone who wants a great product, great cell service and informed and friendly representatives. Thanks Bruce

My friend and good customer, brought me to SJ so I could sell gold jewelry. The folks were so…read morefriendly and helpful. I must say the service provided rivaled the best couture shops in Europe! I appreciate their fair pricing and again a wonderful experience. Highly recommend!

I'm not sure what's happening with this business, but my experience with customer service was poor…read more I don't have a lot of jewelry, but I aspire to. I'm not a wealthy person and I strive for quality at the best price possible. Recently I lost a 2 carat natural diamond from my wedding ring. I replaced it with a fabulous, spectacular-looking lab-grown diamond after spending hours vetting stones and discussing the process with experts. I bought the stone from an online wholesaler and got an incredible deal. We're relatively new to this area, and I worked with an excellent jeweler in Lincoln City a couple of years ago. The work was outstanding but the customer service was meh. I wanted to try someplace else. My husband went to SJ to sell some gold and liked Stewart, the owner. We decided to use SJ to restructure and rebuild my ring with the new stone. Not a huge project but highly significant in my 25 year marriage. Our first meeting with Stewart was good. I liked him, he was engaging, and I hoped I could build a relationship with him as I had with the guy who did all our work when we lived in CA. Stewart told me the ring would take 4 weeks. I didn't question it. Fast forward four weeks. Stewart called me and said his jeweler had gone on vacation and it was going to take longer. Fine. No problem. Good things are worth waiting for, right? I decided to pay the bill at that time and did it electronically with Stewart directly. It was nearly a thousand dollars. Stewart told me he was personally going to pick my ring up from the jeweler, that it was done, and he'd have it ready the following Monday. We called Monday. When I spoke to the nice young woman on the phone, she told me Stewart wasn't in and she knew nothing about the ring. Hmmm. We requested a call back which came the following day. Stewart told me he had an "old, slow" jeweler and the ring wasn't done. He then said I could pick it up at his Florence store the next day by 11. Hubby called before we made the 60 mile round trip. He was told the ring was done and to come get it. We drove down at noon. We walked in and saw Stewart and his employee chatting. No one greeted us, and we waited about five minutes before anyone spoke to us. Oops. Ring is not done. Sorry! Come back in 45 minutes. I had a bunch of people coming for the holiday. To say I was on a tight schedule would be to put it mildly. Nonetheless, we went, had lunch and came back in an hour and a half. Ring was not done. No one even acknowledged our presence, and we waited while Stewart spent 20 minutes with another several customers. I was getting heated by this point. By the time we left, which was 4 hours after we were told the ring was done, I had no desire to work with Stewart again. We paid for an appraisal and I had to remind him to do it. We waited for that too. He then told me I owed him the sum I'd already paid to him, on the phone three days before. When I reminded him of that, he hesitated and then said "Oh. That was you?" Like he had no clue who I was. I hate having my time wasted in a customer service setting--in any customer service encounter, really--but particularly when I know I'll have a decent amount of business in the future and that I'm an excellent referring client. Also this was a big deal for us. Obviously not to Stewart. We had another ring resized and cleaned etc. at the same time as I dropped off my wedding ring. Although I was told the ring was ready, it was not at the Florence store when we went to pick it up with my wedding ring. It was included in the money I paid in advance. Stewart told me that he'd left it at the Newport store. Several days later I came to the Newport store (40 mile round trip) and guess what? It wasn't there either. All told, I tried to get my second ring four times before it was eventually located. Of course, I was told by the clueless salespeople that I owed 144.00 for the work. Unbelievable. I will NEVER patronize SJ Custom Jeweler's again. It's ironic that when you look at their site they claim to "LOVE" their customers. Yeah. No. I've struggled to understand the behavior, and I conclude they deal with a lot of seniors. As a rule, we can be a vulnerable demographic with more money. I hate to think a small business would exploit that.

Father in law needed a new phone on vacation. The staff were great and made it quick and easy…read more Definitely exceeded my expectations!

Took my mom to get a new phone and Kat was very helpful…read more Since on the location in Lincoln city closed she drives all the way to Newport. Kat was able to get my mom a new phone with the protection she needs.