Mid September 2025 my wife's android phone (Samsung galaxy I think) became unusable due to all of…read morethe apps that the Grandkids had installed on her phone, which had a ton of pop up crap (adds?) that we could not get past, they were so invasive. Shawn took care of it. Once we described the symptoms he had us leave it with him and about an hour latter he called my phone and told us we had two options. We could have him wipe the phone, which would lose all her information and photos or he could uninstall suspect apps that had been installed by the grandkids. We chose the second option. Charged us $51 I believe, and had it running like it was new in about 2 hours. Highly recommend.

The owner of the business reached out to me and was accommodating by coming into the business on…read morehis day off to fix my phone. He urged me to let him know if I have further issues. My opinion of the customer service has changed to outstanding.

Lazy that's what they are. Came in today to transfer a phone number to an older iPhone that needed…read morea SIM card. Worker told me she'd give me SIM card and I'd have to call some number to install it myself. I knew she was lying, but didn't feel like arguing with her. So I drove to a different Verizon and they did it for me. Like girl just go home if you're not going to do your job

In coming into this store, I was able to resolve the customer service issue I had relatively…read morequickly. In substance, Verizon offered me a good deal-misleading in the way it was implemented but still a pretty good deal. The coverage is still dodgy in the rural areas in this part of the country, but it is better than the company I switched from. It is important to have close access to a physical store to deal with technical issues, so I would come back again if I needed help.

My first experience with casemate was terrible. But after, it got better. They keep their promise…read moreof lifetime warranty. My phone case has been replace once and my glass screen multiple times. I will always come back to order from casemate because of this. The only issue is that they're only open to 6 pm so it's difficult to get in contact with them at times. Other than that I encourage people to buy from them. Remember the prices are high but it's worth it for a lifetime warranty.

Shelby was one of the most helpful people I have ever met. She was knowledgeable, pleasant,…read morehelpful, and patient. I left the Apple Store in Augusta to come here because I was disgusted with the Apple Store.

Tabby was fantastic! Helped my son with his phone today and helped me lower my verizon bill. She…read morewas very professional and friendly! Any issues, go to Edgefield Road Verizon and ask for Tabby! Thank you so much!

This store has been relocated to 4469 Washington road Evans Ga. Best place to fix to phoneread more

they replaced my screen only to reset my entire phone deleting all my information and taking my SIM…read morecard! DO NOT I REPEAT DO NOT DO BUSINESS WITH THEM!!!!

Needed the battery replaced on a Pixel phone. Did a nice job, cannot tell it was ever opened. A bit…read moreexpensive I thought but it was a good job done quickly.

Best service ever! Fixed my Game console on same day. Great customer service and good collection of…read morecases.

They were not very friendly but they sold what I needed. Store is in the middle of a massive reset.read more

Very disappointing experience. I fully understand that if a…read morephone's condition is not acceptable, a store can say no. That is normal. But once your employee inspects the phone, agrees to a price, and puts it in writing your store is responsible for honoring it. On my first visit, an employee (Shan) inspected my iPhone 14 (unlocked), saw all the cracks and scratches, and still agreed to $250. He wrote the phone model, price, and his name on a note and asked me to come back the next day because data transfer was taking time When I returned, another employee (Raj) completely refused to honor that agreement. The excuses kept changing. If you cannot stand by your own employee's decisions, then why are they inspecting phones and giving written prices at all? Instead of resolving the issue professionally, I was treated rudely, accused of "forcing" him to buy the phone, and even threatened with calling security for absolutely no reason. I did not attempt to do anything wrong. I was calm, respectful, and only asking why your store was backing out of a written agreement. Communication was extremely unprofessional. I was told to switch languages because the employee was not comfortable speaking English, which is unacceptable in a customer-facing business. I won't comment on their repair quality they may fix phones well but their customer handling, accountability, and professionalism are terrible. This experience wasted my time, fuel, and effort. I would like a response from the owner regarding this incident. Until then, I would never recommend this store

The family that owns the store are very kind and hospitable. The store is very clean and organised…read more The staff are kind and professional. If you are looking for a great variety of cell phone accessories this is the perfect store. Phone case and pop socket galore! Many options for screen protectors as well and they will even put it on for you if needed! Thanks again!