Anything would be an improvement at this point. Second trip third store at least six employees but…read moreonly two customers being helped at a time. This stores more concerned about pushing plans and selling products than they are assisting existing customers.

Aside from there being only two employees visibly working, it was impossible to get any help the…read moresame day as I arrived. So, I was required to make an appointment to come back on another day by a very rude employee. Everything else about Verizon's service is fine, with the exception of their stores. Not sure where employees are hired from, but not one has been even a little bit helpful.

So after reading what Justin the owner had posted, I apologize for the negative review posted of…read morethe situation. I cannot, in good conscience, put any blame on this company after it was clearly laid out. I do, however, wish I hadn't wasted money to not have it fixed but that's on me, not them. Thank you for explaining the circumstances, appreciate it!

Did an amazing job repairing my phone. The price was a bit steep, but it did beat purchasing a…read morewhole new Samsung phone.

The service was quick and efficient. I was expecting to drop…read morethe phone off and come back another day instead it was done in 40min. If you have your device broken, Great job

The guy agreed to sell me one phone for a price and then switched up on me. And he sold me a phone…read morethat they can't even repair. An Orbic Myra. He pulled some slick s*** when he did the switcheroo and fed me a line of b*******. Now I have a cracked screen and they can't even fix it. The total f****** rip off. I have to buy a new phone now because of the way this guy cheated me at the Brook road store.

I went to Best Buy yesterday and today. I ask the two ladies as you come in to send me someone in…read morethe Ring camera area. I waited for about 15 minutes nobody ever came. I went back today and it seems as though they are severely short staffed. I waited again today, I was at least acknowledged, but it seems the wait in there and the lack of customer service along with past experiences have taken a toll on my experiences there. One of the customer there waiting as well said, from experience you can get the Ring camera at Home Depot or Lowe's for the same price, so I will be going tomorrow to buy one. I never thought I would say this, but Best Buy's customer care has fell along the wayside. I didn't even want to give them one star.

I needed a monitor today and was assisted by Colton. He was extremely helpful in helping make a…read moregood purchase. He also helped me in putting together the monitor ensuing it worked and was compatible to my laptop. He was friendly and polite and would def going back for any other products I need in the future.

Everything was great I was expecting 2-4 hours on repair time and thank you Jonathan he got my…read morephone ready in an hour he was great with communication and very friendly.right?

Super quick service! Needed a replacement of my screen protector. 5 minutes, in and out. I…read morerecommend calling ahead to be sure they have your product in store. They also buy older people devices; inquire within for details. Located directly across from Dance's sporting goods in Colonial Heights. In the strip mall area.

Heather was awesome, she helped me set up my phone after my old phone broke, I was having an issue…read morewith my service for the past 3 years and visited multiple tmobiles, no one can fix it. Heather finally got it done and I can fully use my phone without the service issue. Key was also a great help, I came in the day before to get the new phone but was in a rush and couldn't finish setting things up. She understood I was in a rush and got me right.

What a horrible day, turned amazing! I was stranded, out of state and with a defective phone…read more James, the Sr. Mobile Expert, knew exactly how to help me out of an awful situation. I could have been in and out, but was invited to stay while I got help to make sure that I would have all the services I needed to travel back home. Talk about customer service!

I stopped because my phone kept telling me it needed fixed - that it had a virus. They fixed it in…read moreminutes. Thank you sooo much. We are not tech savvy so when something like this occurs just drives me nuts. We definitely will tell others.

From the owner: At uBreakiFix by Asurion located in Colonial Heights, VA we specialize in electronics repair…read moreincluding: cell phone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Colonial Heights, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

We have purchased a variety of items from this Exchange and have always had a good experience…read more There is a wide variety of products and goods to meet every need. I recently purchased some very high quality cookware from there. As well as a very affordable washer and dryer. The only issue we have had is that sometimes the listed price is not the same when checking out. This can easily be resolved if aware or at customer service. Staff was very friendly and helpful. I would recommend and return.