Filing a complaint seems pointless, especially since the positive reviews are receiving responses…read moreon Google. I will not be returning to this store after being given incorrect pricing for AT&T internet service due to an employee's mistake. When I addressed this with Ken, the manager, I would take care of it another day. As I tried to discuss why my accounts were not syncing when I agreed to the service. At that point, I was accused of making a threat after I asked Ken multiple times if he was serious. I made sure to choose my words carefully and did not raise my voice. Ken then asked me if I had ever worked in customer service, bringing up an incident in Michigan. I responded that I had over 20 years of experience in customer service, but we were not in Michigan. Given my background, I recognized that he was trying to divert attention to avoid answering my questions and to justify asking me to leave. He offered an apology, but it felt insincere since he did not specify what he was apologizing for. I continued to conduct myself professionally during the rest of the exchange. When I called customer service, they said they would file an investigation. However, I don't expect to receive any resolution or acknowledgment regarding what happened. If store employees cannot assist customers, what is the point of having a store, especially when they set up accounts but are unable to resolve issues?

First of all I was lied to about their service not being capable with my phone. As usual the spill…read moreis if your not happy bring it back we will take care of it. Well I took the phone back and before I could get into anything else the manager reset the phone back to factory settings. I lost my info in the phone, and he also made it so I could not keep my number, in which I had when I went there. Also, the amount of my bill was more than they told me. I would not recommend Southridge location to anyone . The manager there is extremely rude and very arrogant.

I was not informed that this is a third party store. The manager Jonathan was very helpful. One of…read morethe employees needs to dress more appropriately for dealing with the public. I was very disappointed in the way they were dressed.

John D. was very knowledgeable and helpful when I purchased my I-phone and then when I decided to…read moreadd a watch to my account. I received great deals on both items and would highly recommend him to anyone needing a new phone or to just upgrade to the newest release. He knows his stuff! AAA+++

This Business is Top Notch when it comes to Customer Service! They replaced the screen in my new…read moreiPhone while I waited! The do all types of repairs on phones and tablets! They also Buy used Cell Phones and have a large inventory of new and refurbished phones for all carriers! The also have Carrier Unlock Services you can pay for and Account Lock Out Services! I know I'd rather just pay them to get my phone unlocked if I forgot the password! The 2 guys who work here are awesome and super helpful! They also have a large inventory of accessories from headphones to cases so go check them out!!!

Gordon is the best! He took care of everything budget…read morerelated!! Gordon thank you for taking care of me and helping me in my time of need!

This location is the budget moving truck rental return location in the area. They provide no…read morecustomer service as I called them 5 days straight during normal hours and left multiple messages and they didnt answer or return my calls once. They have limited working hours, which resulted in me getting a fee because I returned it "after hours" even though I returned at the 11:30 am which was what my reservation stated was the drop off time. We were also charged a cleaning fee even though we swept the cargo area and wiped down the cab. We actually left it in a cleaner state than what we recieved, but were charged a fee. Wish we had taken pictures because when calling corporate about the lack of response it became a "he said she said". Be cautious with them as they like adding fees. Go with some other moving truck company in this area if you want to avoid head aches.

Excellent customer service. Joe replaced the batteries in 2 automobile key fobs and one 25 year old…read morekey. He did it so fast and was so nice. The price was so much better than going to the dealership. Thank you so much!

Just wanted to say a good word about batteries plus bulbs in cross lanes, I've been there several…read moretimes, they've replaced the battery on my cell phone and I've purchased ATV batteries but today was awesome! The charging port on my iPhone 11 wasn't making contact, I thought I needed a new port, first the employee I spoke with on the phone was very helpful, then I went to the store, turns out my charging port just needed cleaning! They cleaned it in about a minute! I was so appreciative! The guys were so nice and helpful!! Great business!!! Don't hesitate to go to or call batteries plus bulbs!!!

We eventually got the items ordered. Tony does an excellent…read morejob Just be ware of paying up front

Stopped in today to look at a couple of HSM suits - was able to try on two different fits to…read moredetermine which cut worked. Picked the one I wanted and got some measurements taken and was in and out in about 15 minutes. Had a great experience today.

Always helpful and always friendly. Great customer service. Case in point. I lost a hex screw…read morefor my Briggs engine. The owner/operator took apart the mower and test fitted replacements until we found the correct one. The other local hardware store did not have anyone available to critically diagnose a solution. Kanawha Terrace Hardware did. I have brought all my small engine repair to them. This includes shaft replacement, blade sharpening, and now part replacement. Great little Shop that solve big problems for me.

I needed an item but wasn't sure of the size, so the clerk told me to buy two and return the one I…read moredon't need. I come back a few hours later and he refuses to refund me for the one I don't need. As far as I'm concerned they intentionally stole from me. I'll never shop here again and have made sure my friends and family will stay far away.

Great people. They are friendly and very easy to deal with. We have done business with them for a…read morewhile and finally got to go by and meet them in person.

Everything I ordered came in as expected. The deals are real. The products are way above average.read more