the staff was very helpful with taking care of my phone issue. The only thing is the parking lot is…read moretight since they are next to Starbucks so you must deal with the drive thru

From the owner: Visit the T-Mobile store in Tinley Park and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 15901 Harlem Ave can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

The store manager, Eric Bartkowiak, was fantastic. I normal dread getting a new phone --it is…read moreusually an all day experience like buying a car, but this experience was hands down the most pain free ever! He was knowledgeable, helpful and easy going--he set up my phone from memory transfer to phone case application---he even pointed out that we should have a teachers' discount--I've been a teacher for 30 years and this is the first that I found out about it. What a great human! Thank you Eric--we will be back!!

From the owner: AT&T, serving over 81 million wireless customersread more

I was surprised to see the two-star rating. I was in the store twice within a month. One issue was…read moremy phone had been stolen and the second time was when I was considering getting their tower for the internet. Both times the staff, especially the manager went above and beyond to help me and explain the process of setting up the tower in full. I was told any problems. Feel free to come in and they can explain further if I need it. Both issues that I went into the store for were handled and an extremely competent and friendly way.

Customer service sucks, no deals for senior citizens and their 5G is garbage plus we constantly…read morelose our signal what garbage and no help from customer service better off with T-Mobile or consumer cellular. Sad and I have been a customer for thirty two years. They are overpriced period

great customer service went to this store to fix my…read morephone... after visiting many stores, they were the only ones who fixed it , and it was good price.

My phone ended up blocked after a few days. Got ripped off. Did nothing about it either won't give…read moreme a refund.

I come over with my wife and this guy Kevin give a wonderful service very polite and very attentive…read morethank you for the service.

Can't go lower than 1. Poor speeds down to .25mb/s at times, TV pixelated and buffering. An in…read morethe middle of 4 towers and have tried all 4 and no way can they provide constant speed. They said they might fix next year.

Very rude associate on the phone. Hung up while i was asking questions…read more Attitude is crazy

Needed a new charging port and battery for an iPhone RX…read more They were easy to talk to. Great communication. They had the part in stock. Job done, in less than an hr.... Decent price!

4 years ago I took my phone here to get repaired, it was broken worse when it was returned. The…read morewarranty that was included with the work was used. The problem got even worse after that and he then told me that he would not be attempting anymore repairs or paying for the damages. Fast forward 4 years to today, I bring a tablet by because I had no other option as I was visiting my mother in the area and needed it for work. I took another chance, and this is how it worked out: I have to purchase a new iPad out of pocket and the same guy from before told me that he is not responsible for repairs failing once the device leaves the store. You may be able to find a cheap deal or two here but I would stay far away from the repair counter if I were you. Twice this has happened to me alone. Don't believe the good reviews, they are not genuine and I have the transaction history to prove it. Beware.

Through the years Cellular Depot has been a great source for tech advise and repairs. Their techs…read moreare good. Fair pricing and they will tell you up front "not worth the effort to repair". Bill G.

Filled out extensive info on their website to get my iphone 12 charge port fixed, it said come in…read moreanytime on Friday after 10am, no appointment needed, I showed up at 10:15 store was closed, no sign on door, I waited for 30min , called their number, no answer or info on any of the extensions, finally got it fixed at a small local shop in 1hour for half the money, I would never use these guys,

I was working on my MacBook Pro and it shutdown on me. I wasn't able to turn it back on. Checked…read moreDIY websites with self troubleshooting but nothing worked. I didn't think it would be the battery since my Mac was always charged and rarely used without the charger. Here I thought I had to purchase a brand new expensive MacBook. So I decided to bring my laptop to folks at UBREAKIFIX. Now days, hardware fixes are pricey and the Mac is not protected by AppleCare so I felt taking it to UBREAKIFIX was going to be the best option. The tech who handled my Mac was able to swap the battery which turned out to be the problem. The service is excellent and I would recommend anyone to give UBREAKIFIX a try when your computer decides to malfunction. Thank you! Rating 5 stars for sure!