Very honest and straightforward man,…read more I came in worried my phone wouldn't charge again, and that a repair was going to be costly. He simply showed me an easy fix, gave me some great advice, and I was on my way. would recommend

Very quick repair of iPhone 11 screen (under 10 minutes). Phone looks good as new! And price was…read morevery reasonable.

I got a new phone (Samsung Galaxy S25 FE). I am elderly and technologically challenged and needed…read moresomeone to set it up and activate it. Found Cellphone Doctor on google and called. Explained what I needed and was to to come on over! The owner did the job in 30-40 minutes and charge me a very reasonable price. Very pleased.

My IPhone 11 battery was degraded to the point that it would not a charge over 6 hours. I called…read morethe Cellphone Doctor and was able to drop off my phone for service immediately, and picked up in an hour or so. It works fine now, holds a charge and for a good price. I'm very happy with the service and professional help I received!

Several staff are either intentionally deceitful about their services/pricing or unaware. Either…read moreway, they are unable to help correct these mistakes and the customer pays (literally) the price. Was told DirectTV was free for 14.days and credit card was needed to make initial account but would NOT be charged until after the 14 day trial period. Wrong. You are charged within a couple of days. You can get a refund if you decide not to keep within the 14 days but have to call Direct TV for it. Also told me fiber internet would be $45 for two years and then $65 after that, so I switched to them to save money. My first bill shows the service is $70. ...the same cost as the previous service provider I had. I went in to have it corrected, and was essentially told I could contact their loyalty number to get the price corrected to $47, which is NOT the price I was told, but they say, is the best they can do. Would NEVER do business with them again. Unethical and untrustworthy. If you are given a price, make sure you get it in writing with all details asap. The business model is "tell them anything they want to hear to get them to say yes."

I would give a negative number if allowed. I went in for a new phone. I told them I just wanted a…read morenew phone and not to change my plan. They told me they had to change it to get the new phone but that it lower my costs after all the promotions and discounts. I wanted printed out of all the promotions and discounts. They said it would be sent to be by email. When I checked it, the costs had increased. They said well all the discounts etc. haven't kicked in. New bill came and it still hadn't done down. Went back to the store. Again the runaround. I called ATT customer service and the lady who helped me admitted they screwed up my plan and I would be paying almost a $100 a month more. She said the reps only care about getting their commission. She said she has fixed my plan back to the original which I plan to verify. I WILL NEVER GO BACK TO THIS STORE AGAIN. I have been with AT&T for many years but honestly have been thinking about switching to another vendor. I was lied to both by the salesperson and the manager of the store.

John C was so incredibly helpful. Very honest answered all of our questions and spent lots of time…read morewith us. Highly recommend this store and highly recommend John C.

Customer service is very nice and knowledgeable. But, the company itself is just like the rest of…read morethem. Bill goes higher and higher for strange reasons. This and that changes and the bill always goes up. I am always confused!

STAY FAR FAR AWAY FROM THIS STORE! You will be sorry!…read more Store Manager Nathan refused to return a phone within the 14 day return period. Nathan even argued with Corporate on the phone and refused to give up his user ID (which is mandatory that they have to give up according to corporate). Corporate asked him to return the phone, Nathan refused with corporate and said that the phone had to be returned within 7 days where as the paperwork said 14 days. Manager Nathan was extremely rude and all he was worried about is a sale. Customer Service/Manager is not his strongest point and he definitely should NOT be running a store.

The salesperson was extremely rude and unhelpful. He refused to help at all and left the room…read moreafter I complained about his behavior.

Courteous and professional. Helped me immediately and made the transaction go smoothly.read more

Carla took care of all my needs and questions. Very friendly and knowledgeable. Would recommend her…read moreto anyone.