This place is the best for you new phone, the warranty for $100 they will fix it and give you a…read morenew case, and you don't have to pay anything anymore.!!

From the owner: "We'll repair it. We'll flair it. We'll inspect it. We'll protect it. We have all the accessories…read moreand even some extraordinaries. When you're done with your device, we'll even buy it back from you. And we offer great warranties, just for good measure. Can you tell I love owning my own Cellairis?"

Super quick service for a warrantied screen saver replacement. Evan was friendly and efficient…read more Location is convenient. Facility is clean and well stocked.

HORRIBLE & zero stars if it were possible! The app instructs to visit a store to return an online…read morepurchase but after waiting almost an hour total, the very indifferent manager, DEVON, refused & told me I had to mail it back. It was a busy December Sunday, but he was hiding in the back. My initial wait for customer service was only about 15 minutes but Manager Devon, had me wait additional 35 minutes, only to be rude and completely uninterested in helping me. The store on Epps Bridge Parkway was an awful experience, never again. TIP: If you must stay w/ATT, go to COSTCO for MUCH BETTER DEALS and terrific service at the ATT kiosk. It's worth the price of membership alone, especially with the gift card offer & no activation & delightful help!

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

Horrible company deal with u buy firestick for 300 for 6 months 90% of the time u getting support…read morefrom them the they give you 155 dollars back this company is a scam I would recommend find other place

do not get your phone fixed here i was a loyal customer brought my phone in many times to fix the…read morelast time i did parts was not put back an my phone and was completely destroyed for them breaking parts inside my iphone 8+ , now i have to spend money out of pocket to get a new phone they refused to acknowledge their wrong doings stay far away from this place

I wish there was an option where I'm not able to put any stars. Let me begin my rant…read more.. My Samsung Galaxy S III screen broke and I called Monstrous to repair it. They told me that it will cost $125 and approx 5 hrs to repair. Initially I thought the time and price was fair but not great. Due to time constraints and the convenience of it being down the street, I obliged. Upon receiving my repaired phone, I noticed SEVERAL and I want to emphasize SEVERAL chips and scratches along the interior part of my phone where the glass fit. I brought this to the attention of my sales rep and of course he pretended as if he had absolutely no idea what happened. He proceeded by asking his repairman what happened and he acted as if he couldn't care less. Later I noticed dirt and dust underneath the glass and they just said, "well, you know...we have to find a way to repair the glass. I never noticed anything being there before." WOW. What a response. He eventually took $20 off of the repair cots. Nevertheless, avoid this place at all costs.

do not take your phone here for screen repair they will mess your screen up and when you take it up…read morethere to get it fixed they'll blame their bad work on you and will not fix their mistake! bad customer service and bad management

Absurd exchange / return policy! Purchased the correct phone case for my sister as a gift less than…read moretwo weeks ago. She tried it and the button would press all the time making the phone call 911. Attempted an exchange for another one, with packaging and receipt. "It's been almost two weeks we only do that in three days." I asked for a manager was told not there and would say the same thing. AVOID

Went to get a car phone holder. I wanted to see if it would fit and was told I can't open it to try…read moreit they are all the same size. Clearly they aren't because they wouldn't have sizes on them. I advise the the young lady if it fits I'll buy it but of course she said no. Customer service sucks