Mr. Appliance of Oconee County Is awful! I was told one price and then another price by the…read moresupervisor.The supervisor Shannon then told me that the technician Eric were new to using their equipment and gave me the wrong quote! I asked to speak to someone else because that's not fair for her not to honor what her employee told me and she responded by saying she's the supervisor! I definitely got robbed of $129 and still have to find someone to fix my dryer because I would never use them or refer them to ANYONE! Bad company and BAD supervisor!! They are literally 0 stars ! Then the guy was complaining about how hard it was going to be to change my belt on the dryer when I done had a woman service it and didn't complain at all! Kind of looked like he didn't want to really deal with a big dryer in the first place! Whole company sucks!

TL;DR The people at Mr. Appliance are unreliable,…read moreincompetent to fix a machine, difficult to work with, and don't care about the customer. Do not use this company. If something goes wrong Mr. Appliance will blame the customer for their technician's mistakes and refuse to take responsibility for irreparable damage done--which is ironic as they are a repair company. Outline of events We have a 2016 Electrolux front-loading washing machine that was built and purchased in 2018. After 2.5 years the seal was beginning to leak so we called Electrolux and received Mr. Appliance as one of their recommended repair companies. Just before Thanksgiving we called Mr. Appliance to do two things for us: 1. Replace the seal (gave them the model number and serial number of the machine so they could order the part in advance.) 2. Swap the washer door hinge so that it opened from left-to right So far so good. Initial visit: The technician arrived but didn't make the repair, just wanted to inspect it first. Okay, nothing to inspect as we gave you all the details already, but okay. The technician then said that the door can't be swapped to the other hinge position. We pointed to the product manual sitting on top of the washer, open to the page showing how to change the door. "Oh. I didn't know that." Red flag. I should have questioned the service at this point. Second visit: The following week the technician missed the appointment window entirely--we had to call him to find out he was on a lengthy repair--rather than receive a courtesy call. These things happen. Rescheduled the repair again. Third visit: A few days later the technician arrived with the correct seal and casually blamed the leak on us for having a washer built in 2009--clearly it was too old and we should have replaced it sooner. Uh, no. The machine is under 3 years old with a label showing was built in 2018. Moving on. He then performs the installation and door swap. But the washer is now broken. By his own admission he forgot to unplug the washing machine before working and shorted out the motherboard. He told us that is was on him and we would not be charged. I appreciate the honesty! We are with out a washing machine--again. Another visit: A week goes by and the Mr. Appliance technician replaces the motherboard, turns it on, and leaves confident in his repair. The first wash was a dream, a nice and quiet cycle, I was really happy. However, the next day the wash was disastrous. It was VERY LOUD with severe vibrations. It shook so hard the that jug of laundry soap we keep on the washer had completely moved onto the dryer 3 feet away. This is crazy. Another red flag. Another call for repair. He came out two more times, and we mentioned it was the motherboard. He then looked at the motherboard and said "you are right." Need to order another part--yay. More visits: Again he came out and replaced the motherboard--it worked for a day or two and then died with error E91. Today, he came armed with two motherboards and neither fixed the issue. "It's something deep inside the system." Maybe the intense shaking broke something else? We called Mr. Appliance to get end the madness and have the machine replaced, but they refused. Instead they insist that it's not their problem and will waive the fees to call it even. How is this even? I had a working appliance and now I have a hunk of junk. They attempted to absolve themselves of blame with comments like: "electricity and water don't mix," "I can't confirm that it was working before we came out," "our technicians don't make mistakes like that," and then hit us with "it's not our fault that you didn't buy an Extended Warranty." Excuse me?! Let me break your blame game down: 1. You're right--the technician shouldn't have worked on the machine with it still plugged in, he could have been seriously injured. Also: a leak from the bottom of the seal isn't going to drip onto the electronics at the top of the machine. 2. From the beginning the repair order was only for the seal and door. Every incident after that was for the technician's initial error. 3. People make mistakes, that happens--own yours. 4. The washer was fine until we hired your company. Four weeks and counting: It's now a couple of days before Christmas, and a full month of dealing with Mr. Appliance. They're trying to make this go away by waiving the fees but that leaves us without a washing machine. Ordering a replacement may take eight weeks for delivery because there is an appliance shortage. Do not hire this Mr. Appliance. They will take your money, break your stuff, and claim it wasn't their fault. It's not worth using a company that does not care about you at all. Merry Christmas.

Angel, who moved me into my residence in Georgia, moved me out 3 years later. Very professional,…read moredetailed oriented and efficient. It was worth the price which increased $500 in 3 years

We recently moved from CA to GA. It is a terrifying process knowing that all of your personal…read morebelonging, many irreplaceable, are loaded into a huge semi and then driven across the country by someone you've only just met. We could not have had a better experience. Huge shout to Shawn Tribble, the driver, for his care, his professionalism and his great team that loaded in CA and another team that unloaded in GA. Our furniture and hundreds of boxes were handled with care. There was no damage, he was on time and no surprise costs, exactly what we were quoted. Shawn made a stressful move a pleasure. We highly recommend Hilldrup.

Would not recommend this company to anyone! I recently had a highly unsatisfactory experience with…read morePillar to Post Home Inspectors-The TM Team. Their lack of professionalism and false reporting not only caused the termination of the home sale but unnecessary stress, time and money for the home seller. First and foremost the home inspection was rushed and inadequately performed. It was evident that the inspector(s) Jeff and the franchise owner did not take the appropriate amount of time to thoroughly assess the property. As a result, crucial issues were either overlooked or inadequately reported, leading to a grave misrepresentation of the home's condition. What was even more disheartening was the complete lack of empathy and accountability displayed by the home inspector. When I reached out to discuss the inaccuracies in the report, they showed no interest in addressing the situation or providing any explanation for submitting false information. Their dismissive attitude only added insult to injury. A home inspection is a critical step in the buying and selling process and one expects a professional, thorough and unbiased assessment. Unfortunately, Pillar to Post Home Inspectors-The TM Team failed to meet these basic expectations. Their negligence not only wasted my client's time and money but also jeopardized the entire sale. I strongly advise anyone considering using Pillar to Post Home Inspectors-The TM Team to proceed with caution. Their lack of integrity, inadequate inspection practices and disregard for serious concerns are red flags that should not be ignored. It's essential to choose a reputable and trustworthy home inspection company to avoid the frustrations and consequences we experienced. It should also be noted that Bug House Pest Control in Madison, GA works hand in hand with Pillar to Post Home Inspectors-The TM Team. Bug house performed their inspection and also came back with opposite information. This home has been bonded with another pest control company for years and has always come back with a clean report.

Pillar to Post is always my go to when recommending an inspection company to my clients. They are…read morevery thorough, reports are very easy to read and they go above and beyond in customer service! Thank you Tibi and team! :)

Ordered a few items that I was able to pick up in person. Staff was great, responsive, and the…read morewhole process was quick and seamless. Highly recommend

Product is okay, though the assembly time was rather longer than indicated. But their shipping…read morepolicies are awful. We paid nearly $400 for shipping and they sent a semi tractor-trailer that couldn't get into our neighborhood. The driver asked us to meet him at a nearby grocery store to unload a pallet with 1500 pounds worth of stuff! When we asked about alternatives the guy at dispatch first said he'd charge hundreds more, then said we could pick it up ourselves at another destination 80 miles away! Luckily, we had borrowed a friend's huge pickup truck that day, but then I had to unload the whole thing by hand into my garage (10 boxes x 150 lbs). And we ordered some extra shelves that we don't need but have to pay all the shipping to get our not so "full refund." So beware of this company.

Shady!!! I went in to upgrade phones. Walked in and the 3 employees sat there and did not get up…read more The 1 girl sat at the high top table the entire time with her head down. Was told I couldn't change the phone number of a line and just needed to add a new line and that I would then have to call an 800 number to cancel it. Well what they didn't tell me was that if I cancel a line within 90 days of adding a service, I would lose the discounts on that phone. I specifically asked the agent if my plan was staying the same and he said yes. However he made the new line a higher priced plan, added insurance to it, and then added insurance to the main line on the account without my knowledge or consent. Just call ATT for upgrades, do not go into this store. Authorized retailers are 3rd party and work on commission so when they add stuff to your line, they get paid and you have to call att to have it removed anyway. Skip these shady middlemen.

I've always thought that when you go to one cellphone store you've seen them all. For Dacula, this…read moreis a nice little spot and the customer service there is very quick. I had 5 people ahead of me and I was seen instantly and that's a plus. They have between 3-4 reps working the same time so it's very quick. It wouldn't be nice of me to judge all stores the same due to customer service received at this location vs other locations. Some places you'll spend a lot of time and for the most part many people don't have that type of time to waste. They want to be in and out.

They came to my house to pump out the septic tank and left behind 2 oil stains in my driveway, red…read moremud on the driveway, red mud on a downstairs porch adjacent to where they dug to locate the septic tank lid and a rut in my yard where they ran off my driveway. I can't swear to it but I also believe the truck busted my driveway. I wasn't expecting things to be spic and span but they could have at least used a broom!

First time they came it was 200 dollars. Months later for the same thing it was 730 dollars and…read morethe guy sat in my driveway for over a hour because he didn't have the right equipment and I was charged for alll that .

Here with Andrea who opened the store with several customers waiting at the door. She assessed each…read morecustomer with patience. She helped me throughly and I couldn't even tell she was on a conference call too until she told me!! She answered all of my questions with a smile and put my screen protector on. She gave me the best deal and searched for any discounts to apply to my total. Top notch service! Thank you again Andrea.

Samuel and Tatiana are the best. They worked tirelessly all day long to get my order issue…read moreresolved. Thanks again!

Amazing customer service. Teresa and her staff go over and beyond to be helpful. Definitely…read morerecommend them

The ladies who work here are the best - very customer-focused and friendly. I purchased my phone…read morehere and have also picked up accessories (chargers, etc.) In addition, they have helped me to troubleshoot issues with my phone and demonstrated a lot of patience and persistence. It's nice to have nearby and I would highly recommend to anyone.