Went to get my broken screen fixed, took almost a year with poor communication, and ended up…read morecosting me $400 somehow (was told $90 screen, $150 labor). Screen is fixed but now laptop fans make it too loud to use, seem to have traded one issue for another. Ended up just buying a new one. Owner seems to be a fine guy but was not a good experience I would recommend to others. If I had been more local and not out of state constantly, would've picked it back up after the first month and went to Best Buy or something. Maybe those with more technical PC knowledge will fare better.

Affordable and quick work. No tension on success of repairs…read more ///////////////////////////Space Filler///////////////////////////////

Stay away from this place! I spent $400 and took 6 trips to the store to try to fix a computer they…read moresold me the same week. The computer won't even power on!! For an,additional $250they will extend the warranty (non existing warranty) and remote in to fix it! You can not remote into a computer that doesn't even power on! Bad news!!!

Save your money and go somewhere else. Was told two days, I had to call them back multiple times…read more Told them the operating system needed to be reinstalled. They charged me roughly $260 to reinstall the system. The system they installed was so old the computer didn't work. Now I have to go back to get it fixed.

Gordon came out when he promised and quickly connected my new desk top. However, we didn't know…read morethat it didn't wi-fi and we would need an adapter and he had some at home. So, I said I would pay him for the service and the adapter and pick it up the next day. I trusted he would give me a fair price for the adapter. Well, that was not the case $50 for a $20 item. He said it was the fastest speed adapter . I should have known better!

This guy wanted to call every week after he got my computer and say that he needed more money for a…read morejob I already paid his quoted price. I paid the first time because it was only fifty dollars but the next week he wanted a hundred. I demanded my co.puter back and said he would not get another fine from me. He threatened to keep my computer and take me to court untill I told him I was already filing a suit against him. He changed his tune quick and I got my computer back still not working and it looked as if he never took the side off the tower to look at it. Worst computer repair service ever

This is a fabulous business! The technicians were extremely fast, efficient, knowledgable, helpful…read moreand friendly! The price was way better than my quote from Best Buy to fix my computer. This business not only fixes computers, but also teaches classes on Excel,etc. I really feel I can trust them and I plan to take a class there. I highly recommend this great find!

My 15 month old Toshiba laptop battery would not charge anymore. I called Toshiba & they told me to…read morecall Entre Computer Solutions to see if it just needed a new battery. I called Entre & talked to Matt Coletta. He said to bring it in to make sure it wasn't something else. I brought it over the next day, June 15th. Matt tried a couple of things & said it looks like it's just a bad battery. He told me the battery would be $65 & it would be $55 to install. He ordered the part & called me on June 19 to say the battery was in. I took lap top over the next day. I ran an errand & returned in 1 hour. Matt told me that it wasn't the battery & that it was the motherboard. I just figured that he just put my battery back in & then charged me the $55 for his time. He said if I wanted them to get a new motherboard he would apply the $55 to the labor to install that. I paid with Discover, but didn't look at the receipt. Then next day I realized that he had charged the $65 for the battery as well, I immediately called to complain. I told him, "How did I know whether he changed the battery or not since it still doesn't work with out the AC cord." Matt NEVER told me it might be the motherboard and not the battery. I asked him to refund the $65 but he said he'd have to talk to the owners. No one ever called me back. I decided to contact Toshiba again & they agreed to have me send it to their authorized repair center in California & replace the mother board free of charge. When I got my laptop back, it worked perfectly but he had to change the battery too. I contacted Toshiba to ask why he had to change the battery if Entre had just supposedly changed it. They said they stand behind their authorized repair dealer & if he said it needed to be changed, then it must have been bad. So Entre NEVER changed the battery. I called on July 19 & explained everything & asked the owner to call me for a refund. No one has called me back. I filed this complaint with the BBB & they never responded to them either BUYER BEWARE!!!!

Our HP laptop wouldn't fold up flat. Rather than buy a new one, we headed to CSI and they said they…read morewould take a look at it. Turns out they were able to order some parts and were able to fix it so it would fold again. It's looks like a brand new laptop as the keyboard had to be replaced too. Great communication and I'm so glad they were able to fix it! Thank you!!

I've always had a good experience with the folks at CSI Tech Services. They are honest and good at…read morewhat they do. In the past, I've had a few computers repaired successfully by the friendly team at CSI. Most recently, they could not help me with my hard drive failure (too complicated of an issue), but were very helpful in giving me all the information I needed to potentially get it fixed by another service. If you're in need of computer repair, check these guys out!