Staff is always very nice. Good location and ample handicap parking. This location also does blood…read morework ordered by the doctor. This visit was out patient for an injection.

terrible service. Wife was in over a week and a half ago for head and neck pain and was given a…read moreprescription from a nurse practitioner for ten days. She was told if no change she would order a CT scan. We called a total of seven times in a three day period to get the CT scan order. We were told someone would get back to us. when someone finally did their excuse was that Mondays are busy and Tuesday was busy to. absolutely no excuse. poor health care.

Office staff is is very friendly and helpful in The chicken in process. They're very accommodating…read morewith scheduling appointments and reschedule if need be. Dr Courtney is always very professional courteous. She goes over and above in addressing my concerns. Always provide options of possible care and treatment. I've been a patient of Dr Courtney for over a decade and I do not have not one complaint. I hope I wish all my health care providers were like her. Thank you Dr Courtney

They never answer the phone. I left multiple messages and…read morenever received a call back I went to the office because no one called back I explained to the receptionist i needed a refill she said just call your pharmacy and have them send a request electronic and not faxed their should be no problem with the refill . So I called my pharmacy and they told me there is no way they could send a request electronic it has to be faxed but they would try faxing the request . Then shortly i receive a call from my pharmacy and they tell me the prescription is closed and denied. This place is the worse .

Dr. Goshorn is the most compassionate, knowledgeable family doctor. Our family feels blessed to…read morehave her as our physician and we love her support staff, too. They are so helpful with coordinating our medical care. Challenges can mount with being a special needs family, but we trust our medical team to help us make good choices. Appointments never feel rushed, the portal works great and we find everything a good experience from scheduling to medical care. So happy we are in wonderful hands and we hope to be with Dr. Goshorn for a very long time. Thank you.

My preferred physician has joined this group, and a significant advantage is their in-network…read morestatus with my insurance. They offer access to various physicians should my regular doctor be unavailable for an urgent visit. The staff consistently demonstrates excellence, being very helpful, caring, and welcoming. My entire family receives care here. I would highly recommend this establishment if you are seeking high-quality healthcare.

Started with Crystal at Optima a few months ago, Wow…read more Competence with a sense of humor!'Did in house blood draws and other testing saving me a lot of time going to three other places. I had never heard of them before..was looking for a new PCP for a year and a a half. Just saw their sign and walked in. Bing..I,m on the program with appointment!' At the end of May Crystal we be taking new Patients; but here are other ones there. HB L.R.T, (retired)

My first experience with medical acupuncture was much more enjoyable than I had imagined. Dr…read more Patricia Petralba made me comfortable throughout my entire appointment. I loved the beautifully organized space. I'm excited to continue scheduling and improve my mental and physical health.

My wife has been suffering from perimenopausal health issues for years. We have seen numerous…read moredoctors who provided little or no help. They prescribed medications for symptoms that did not work and never addressed the root cause of the problem. We went to Dr. Patti in desperation. Five months later my wife is cured. No more medications. No more sickness. My wife feels like Dr. Petralba gave her her life back. Dr. Patti spends time with her patients and gets to the root of the problem. She used a combination of conventional medication, diet change, lifestyle change, and accupuncture to get my wife where she is today. My daughter sees Dr. P. also and we expect more great results. This is how medicine should be practiced everywhere. Dr. Patti cares about her patients and figures out what the real problem is. She's honest about what you need to do to fix your own health instead of relying on band-aids that only cover up the problem. She inspired us all to take charge of our wellness.

Dr Stoughton is the best. He looks you in the face and pays attention. Gives you the time you need…read more He is well trained

I used to go to this office but was dropped as a patient because I hadn't made an appointment in…read morethree years. At the time, I was away at college--four hours from home--so it didn't make sense to schedule appointments I couldn't attend. When I finally called to return as a patient, the receptionist was extremely rude and dismissive, saying they couldn't take me back because of my insurance. This was confusing because my mom and sister, who are both on the exact same insurance plan, were (and still are) seen here with no issue. However, the real reason I'm writing this review is because of what happened to my younger sister. She has been on medication for anxiety for about three years, prescribed by Dr. Evans, who was also my doctor and my mom's doctor. Recently, she decided she wanted to stop taking it, and Dr. Evans told her she could taper off completely in just two weeks. For a medication she'd been taking daily for three years. My sister followed the instructions, and this past weekend--after finishing the taper--she experienced severe withdrawal symptoms, including tachycardia (rapid heart rate) and intense stomach pain. It was frightening and completely avoidable. It's deeply concerning that a licensed physician would recommend such a short taper for a long-term medication. Dr. Evans has always come across as detached and lacking empathy, but this situation goes beyond poor bedside manner--it's unsafe and irresponsible. Between the unprofessional staff, inconsistent policies, and lack of genuine care, I cannot in good conscience recommend this office to anyone, especially those dealing with mental health medications.

Went in for a blood draw today. Paula is always very gentle. You barely feel the needle going in. I…read morerequested an additional test be done per my cardiologist and there wasn't any problem adding it to the original order.

Thank you Dr. Hanna for my first checkup. I usually have a lot of anxiety at Dr's visits, this one…read moreby far was my least anxious. I especially enjoyed talking about motorcycles, great way to relax. I found the nursing and office staff exceptional as well. Highly recommend. Thanks again, God's blessings.

Dr. Keane was the only qualified person at this practice and he has been gone for quite some time…read more Amy Strocsher is not an MD. My many encounters and misdiagnoses from her scared me away from seeing a nurse practitioner for my medical care. I realize that's probably unfair. I'm sure their are some who are qualified to be your main source of care, but for me, it was not her. Some scary things happened to me at this office, including a misdiagnosed case of PCOS, confirmed by a second opinion with an MD. He looked at my labs and said they were misinterpreted by her. I'm glad I had the sense to not believe what she had insisted was true. I would be taking a bunch of unnecessary hormones. If your intuition tells you she is incorrect even if she believes she is, trust yourself and seek out another opinion is my best advice.

An unresponsive office. Message after message left…read more Waits in excess of an hour of your SCHEDULED appointment time. Terrible organization and time management. Get a new office administrator.

So, I got a telephone call from the staff of Dr. Barnett today, after I had NOT been back to their…read moreoffice in at least 2 years, stating that they heard I was in the hospital with an infection (more than likely TMC sent over records on me, when I did not authorize them to fo do nor did I put Dr. Barnett down as my primary care doctor), and asking me for an update on my condition as to the TMC visit. I responded, "why are you calling me? And why 2 years later? And why about this condition, which you flat out told me you could no longer treat me or see me as a patient any-longer? I told her that I didn't authorize records to be sent to Dr. Barnett" She asked why. So i told her. I told her: Your office labeled me as a drug user / drug seeker over 2 years ago and told me that you couldn't see me anymore for this medical condition, im sure you remember or its in your notes? (my condition requires CS medications to be prescribed monthly, which i have been taking responsibly for over 12 years, due to a severed organ injury that i incurred during a routine surgery, and which require certain medication for pain control of the reflux of urine into my kidney.) She said there were no notes in the file, do i reminded her that your staff told me to seek a different physicians' assistance for this condition. I told her i was not a drug seeker or a drug user and I was offended by their comments and insinuations! Further, I told her that i was infuriated by your nurse, who at that time, lied to me, to get rid of me as a patient, and told me that Dr Barnett had received a letter from the state of AZ re my obtaining CS prescriptions, which was a BOLD FACED LIE! and because of this they would no longer prescribe me these medications. I asked the staff tech or nurse for a copy of the letter, which never existed, and it was NEVER produced to me. i told her your office lied to me and that was despicable behavior. I told her that at that time, I requested to remain the long term patient that i was and to be monitored so that i could remain a patient and I was denied this request. I told her that your office told me that due to this flag on my account, Dr Barnett could no longer see me as a patient for that particular medical condition and he could no longer prescribe those medications to me. So I left their practice and found a different doctor. And I told her that I researched their claims about a letter or a flag being sent, and i found out that there was no letter sent to them; and that they did in fact lie to me, which angered me further. The nurse who called me or Assistant whoever she was today, admitted there was no letter in my file Additionally, I told her I was not doing what they accused me of doing and that their comments were insulting and unprofessional. I told her that Dr. Barnett could've kept me on as a patient and monitored me every three months as to my medications and he could've continued to prescribed these medications to me and kept the relationship going, As other professional physicians would do, but instead of being professional, he or his staff chose and decided to opt for a different UNPROFESSIONAL method and insult me and as a result; slandered my medical reputation and made me feel badly about having the painful medical condition that I have. I told her that i did not at all, appreciate the manner they used, to ensure that I didn't ask them to prescribe these medications to me any longer. I told her, yes I could have seen him for other reasons, but why, and why would I if he did this to me for this condition? I told her that I left his practice professionally and cordially and i have not returned. But i was angry, thats for sure. And, I did not like getting a call from them 2 years later, especially under the circumstances and when they could care less about my health and about My serouus medical condition. I would NOT go to this office or Dr. Barnett for medical assistance or see this physician, Especially, as in doing this to me, they may do it to you also, and he certainly wouldn't be able to properly prescribe medications to you if you need a CS medication, especially for extended periods, or will he label you a drug seeker? And what if you have a serious medical condition that requires pain medication to be prescribed. If its once, maybe he will prescribe it, or maybe he wont! Hes not going to prescribe it for you if its long term and when there is a legitimate reason to prescribe it. There was no basis to sever the relationship or not prescribe or to fo it in the manner he chose. There were many other options and instead he chose none of them. In my opinion lying to me the way that they did about the reason they had to let me go as a patient for this condition may be reason alone to take a pass on going here. You decide. Is this medical malpractice? You decide. I expect an apology from him, AT THE LEAST!

I used to be happy with this doctor but the service at this location has gone to the dogs, not sure…read moreif they will let this actually be posted but ask questions before you go to this place, I will have to find a new doctor now that cares about the patient and has a front staff that hopefully has a little knowledge about what they are doing :(

I had a great doctor at this center and had no issues. When that doctor left, I had to resort to…read moreseeing James Smith. I saw him once and never wanted to go back. He was rude and unprofessional. I felt like he didn't listen to my concerns, or just didn't care. So I started seeing Victoria Hunt (previously Martinez). At first I didn't seem to have any issues, but then I felt as she too did not care about my concerns. I struggle with a lot of anxiety, and at one point she stated "you need to just get over it." ... I left the office shortly after and have not been back. They're extremely disorganized. It took me months to get the referrals I needed to go to specialists. I would not recommend this office to anyone.