Prompt and very courteous response. Spends adequate time…read morethe customer's queries and provides satisfactory response to my questions. Very amenable.

Kalpish is my go to guy for any watch related matter. From servicing vintage watches to a simple…read morestrap replacement he is the man!. Great service and pricing.

I like the service. Very friendly and accommodating staff…read more Watch repair and battery replacement is available. They offered generic and original parts tho. Lol... So make sure to specify what you want. I like it that it's conveniently located at the ground floor of Square One near the building parking.

TICK, TOCK - Came here for a new battery for my watch. They did it on the spot for me, and I think…read moreit cost me about $20. They do warn you that after you change the battery, that it may no longer be water proof (I think because they don't seal it the way the manufacturer does. The store is very nice, bright and clean with lots of beautiful wrote pieces on display.

I would say this shop is more for battery replacement service than watch repair and servicing…read more I brought a Tudor prince oyster date in for a cleaning service before Christmas and was quoted $300.00, and said I would return in the new year when it had quieted down. Returned in the new year and the cleaning service was now $450.00. Anyway I said go ahead with the service. Long story short I was unable to handwind the watch after the service as the crown was very hard to turn and didnt want to damage by forcing it. Brought it back they fixed it. (more of my time wasted travelling back and forth, but who cares) they replaced the case back and I think the rotor as well but made no mention of it, and I can't really prove it but was not impressed. I won't be back

They know there watches !…read more Quick efficient If your looking to chat with them and waste time go elsewhere Highly recommended! Thanks gentlemen

Fabulous customer service-Andrew is very helpful…read more For Rolex servicing they offer two options either sending to Raffi technicians in Yorkdale which has Rolex technicians and it takes about 4 weeks for servicing or these guys send it to Rolex on St. Clair which roughly has a servicing time frame of 8 weeks. Roughly $800-900 for a date just servicing. They are so helpful in terms of servicing I'm sure they would take great care of you if you're buying a new one. Conveniently located in Square one mall. Usually they do recommend appointments but I was told to walk in-you can always call ahead I'm sure they would help you either way.

Good service, I loved the showroom. They really treated me with respect though-out the purchasing…read moreprocess!

Ashok Jewellers exceeded my expectations in every way shape and form. The employees provided great…read morecustomer service and even made the buying process enjoyable! I was never pressured or rushed to buy something. I came in on three or four different occasions to pick out exactly the setting I wanted and the diamond that I wanted. I ended up getting the setting custom made. They have a lot of great variety to choose from.

From the owner: Ashok Jewellers, a fifth-generation jewellery business rooted in Punjab, India, weaves a tale of…read moretradition, dedication, and excellence. Established in 1985, we expanded to Canada, bringing our rich cultural heritage to Toronto. Our commitment to quality and customer satisfaction led to growth, with our flagship store in Malton, Mississauga. We globally source jewellery from hubs like Singapore and Dubai, offering a diverse selection. Key Attributes: 1. Heritage: Ashok Jewellers preserves generational artistry, ensuring each piece is a testament to tradition. 2. Custom Craftsmanship: Tailoring unique pieces, our experience enables personalized, meaningful jewellery. 3. Cultural Diversity: Designs blend rich cultural heritage with contemporary styles to cater to diverse tastes. 4. Flagship Store: Ashok Jewellers Plaza showcases an extensive, unmatched collection in elegance and quality. Collections: From bridal jewellery to everyday adornments, our collections resonate with our journey from Punjab to Toronto, embracing roots and aspirations. Visit Us: Explore our flagship store at Ashok Jewellers Plaza, where we invite you to be part of our inspiring journey. Whether seeking heritage reflections, elegant engagement rings, or contemporary designs, we're committed to bringing your jewellery dreams to life. Thank you for considering Ashok Jewellers. We anticipate being part of your special moments, upholding traditions and values that define us.

The Breitlings in the display window drew me in and a mysterious force that was outside my control…read moretook me into the store. This is a great store for watch lovers with a very nice selection and service. However, I was able to break the trance and leave without buying anything. Phew, close call.

This was my second visit to the store. Moreover, it was the second watch from them. I would like to…read morecommend on Brandon the sales person that sold me the recent watch. I was impressed by his patience with my indecisiveness. He knew what I was looking for. What I like most is his knowledge and his honesty in giving his professional. He made every effort to make me take the right decision. I bought a Hamilton watch. I am very pleased with my purchase. I wanted to post this earlier, but I was travelling. Better late than never :) Thank you guys!!!!

Quality work and warranted craftsmanship. They've repaired a few tricky clocks for me and even…read morereplaced glass in a odd sized Vintage French clock. Excellent shop. Some nice vintage watches too!

Fast friendly service. Went in for a watch repair on my Movado wrist watch, these guys are quick…read moreand extremely knowledgeable.

I shipped my non-functioning 1980's generation Gucci watch off to SWS to be repaired (with some…read moretrepidation). It was returned to me 44 days later. To say that I am pleased with its repair & condition would be an understatement. And the cost was very reasonable. It also arrived set to Pacific Daylight Time! Most of all I am beyond impressed by SWS's customer service especially in today's business environment. I had contacted a number of watch repair businesses including in L.A. & San Francisco & none bothered to respond. An internet search for Gucci watch repair in Canada led me to SWS. After receiving my watch & having his watchmaker evaluate it, Bill contacted me via email with a couple of options along with his recommendation for the best option (actually the least costly) to restore its functionality. A new Swiss movement, new circuit & coil were installed. The customer service I experienced from Bill should be a template for other businesses. I will be emphatic in recommending SWS watch repair services whenever the opportunity arises. It has been a great pleasure doing business with Bill & Swiss Watch Services. K.L.L. Vancouver Island

Bill and his team restored my old Omega Constellation to its its former glory…read more They are by far the best repair facility for high end watches in Canada, I have tried others but they don't come close. Even had my piece send to Omega Switzerland and back , they wanted me to purchase a new band , they did not even try to repair it. Could not be bothered. The company takes a personal interest in what it is you want to have done and they repair a broad range of pieces. You will get an honest review and costing for your piece upfront. Theif response time is quick and their pricing is very reasonable. SWS is the GOTO Company for all your watch repairs and concerns.

Lovely items, but BUYERS BEWARE!! Management are highly judgmental and argumentative. Despite…read morefollowing return guidelines, I was treated terribly after making ONE return during the holiday season. I have supported this local business for years and had family go there to buy my Pandora Jewelry. I will NEVER set foot in that store again.

From the owner: Family owned and operated since 1989, specializing in custom design, jewellery repair, and watch…read morerepair with in house gemologists and jewellers!

I spent the better part of the pandemic sans watch but when things finally opened up I discovered…read moremy usual spot was absolutely gone. I saw a sign for this place and thought, why not? I was pleasantly surprised. The two working were very friendly! They quickly repaired my watch....think 5-10 minutes. They only accept debit or cash.

It should be 0 stars, they damaged my citizen Aquamount while replacing the battery and blamed it…read moreon the watch, had to send it to citizen wattch canada to get their damage fixed. Stay away from these crooks!