A representative from Evo recently came by offering pest control services, and at first, it seemed…read morelike a great deal. However, he mentioned that Recon was being sold to Terminix, which I later found out was not true. I called and spoke with Alana at Recon, and she confirmed they have no plans to sell and remain 100% family-owned. Although I did sign up with Evo because of the services they offered, this misinformation gave me pause. After speaking with Alana, I was reminded how much I am valued and I value being able to reach a real person immediately when I call. It's also great having a local office I can visit in person. She also assured me that Recon plans to remain family-owned long-term and was willing to match the services at my current rate. That level of accessibility and transparency is important to me, and it makes a difference in who I choose to do business with. A little tip from Alana if you do sign up for a pest control service, you have three days as to cancel without penalties or owning anything. Only if they haven't provided the service. Nebraska State law Thank you Alana!

If a commissioned salesman comes to your property--RUN. I had to file an extensive complaint with…read morethe NE Attorney General's office. The Recon main management claimed not to know who the sales agent was, but in Recon's name, he unlawfully represented the contract, lied about the need for treating earwigs, bullied and coerced me to sign paperwork that I understood to be for a ONE TIME REPAIR to the eaves. It's the "Gotcha' Game" shake down where the paperwork was then used to tie me to services I never wanted. I already have a wonderful pest control service and I repeatedly made it clear that Recon was NOT to trespass on my property for the purposes of spraying toxic chemicals in the yard. I had a "NO SOLICITATION " sign on my door, but at the time, this sales person misrepresented himself by saying my son had sent him. My son, being in the trades, often swaps services with other tradespeople, so I felt I had to tread lightly. Well, I later discovered that salesperson used my name, opened a false contract in my name to substitute for the year-service agreement my son had accepted--except that sales person couldn't coerce my son into signing anything or giving his credit card to keep on file. . . . so he used my information. Worse yet--Recon extracted payments through withdrawals using a router number on a check. They did not have any legal authority to deduct automatice payments from my checking account. They didn't even have legal authority to trespass in the first place. They were forbidden to apply ANY chemicals to my yard, so by claiming to have done so is admitting to more trespassing and vandalism. If they so much as park along the curb of my house, I'm going to call the police--and you should, too.