I remain astounded at the level of gaslighting employed by Rachel Moncure throughout our working…read moreengagement and up until even this last comment by her. Here is an attached photo of the written instructions provided, telling us to pay by Oct 15 instead of the correct due date of April 15. What is so difficult about acknowledging incorrect WRITTEN instructions and taking responsibility for clients following this instructions?

Ross & Moncure has been helping me with my tax filing needs for almost a decade now. Every year the…read moreprocess is seamless and efficient. I am always left satisfied and happy with the results. Rachel and her team are utmost professionals and very friendly and helpful in answering any tax related questions I have. I highly recommend their services!

Please do not reach out to or count on this firm. We worked with Steven for two years without…read moreincident - I wouldn't say he did a great job or was particularly communicative but our taxes always got filed and we aren't aware of errors. However this past year he dodged my emails/phone calls, my husband's emails/phone calls, and my elderly mother's emails/phone calls (we all file separately). He once picked up the phone and then pretended to be someone else when he realized I was calling for an update on my taxes. He lied to us about filing for an extension and took forms from my mother that he never returned. Ultimately he stopped replying entirely and we had to look for a new accountant, several months after the filing deadline. I just got a notice that I owe several thousand dollars in late filing fees because it turns out he also lied about getting an extension. I don't know what is going on and while I wish Steven no ill will, please do not work with this firm or him. I don't want this to happen to anyone else.

Update 2/13: A partner at Capitol CPA reached out to me to apologize for the situation and explain…read morewhat happened. I was more than satisfied with their explanation and eagerness to earn my business and trust. I've taken them up on the offer to work with them so have updated the review initially and provide a final review once completed. ______________________________ Let me say the reason I reached out to Capitol CPA is because of their excellent reviews and they were my first pick. However, it's difficult to go with a company or trust them with your taxes when they can't even respond to you in a timely manner or at all. Let me detail my experience below: December 16, 2019: Send an inquiry through their website asking about availability for new clients. Receive a response from Steven that they're currently evaluating their capacity and will get back to me in a week. I respond immediately asking if I should follow up in a week or if they'll let me know? *CRICKETS* December 26, 2019: Ask for an update. Hear nothing, follow up with an inquiry through their website December 31, 2019: Receive a response from Steven apologizing for letting this slip through the cracks. They have room for new clients and ask for information. I respond an hour later with the information. *CRICKETS* January 19, 2019: Another follow up. Ask for an update. *CRICKETS* January 31, 2019: I give up. I reached out to three other companies and they immediately responded, asked for my tax information which I provided, and... immediately responded. So thank you Capitol CPA for wasting my time.

In this world, nothing can be said to be sure, except death and taxes…read more It would help if you got your taxes done correctly by XNE Financial Advising. This was my first year, and it will not be my last.

After receiving horrible customer service from my current tax preparer, I decided it was time to…read morefind a new preparer. I found XNE and sent them a message and soon after I had a meeting to explain my tax needs. The process was so simple and the rates were reasonable. Then Mr. Epps went above and beyond to produce our return in record time when my partner and I waited until the last minute to provide the necessary information. He did an excellent job and got it filed before the deadline. I have found my permanent tax preparer and would recommend him to anyone.

I am just retiring and had two years back taxes to file and a third (2019) was late when we met…read morewith Eric. Bottom line, we couldn't be more pleased! He turned all three years around in a couple of weeks and I am heading into retirement with my taxes current! (Maybe an odd thing to be happy about, but IRS and I have a checkered past). With my previous accountant I always felt we were at the bottom of her list of "more important" clients and usually took months to do our return. With Eric we felt like the "more important" client. Thank you Eric! We would highly recommend Johnson & Associates and intend to be a regular client. - Bob Saunders

I just called to this firm and was very disappointed. The person immediately warned that simple…read moreindividual tax return would start from $750 and it's not guaranteed. Just for potential new clients be aware of their "excellent" reviews. When I asked where he got that price his respond was they were the best and all other CPA firms around were piece of trash. It's a SCAM!!!

My wife and I have been with TPI Group for a few years now. As our personal and business taxes have…read moregrown more complex, rockstars like Cesar, Pepper, and Wendy have made what was once a stressful process incredibly easy to navigate. What really sets them apart is their proactive approach. They don't just file your return and call it a day; they take the time to explain every option and have helped us strategize for the following year so we always feel prepared. The best part is that it doesn't feel like a typical tax preparation office. It's the kind of high-level expertise you'd expect from a large firm, but with a genuine, family feel that makes you feel like a priority. The pricing is very reasonable for the quality of service they provide. If you're looking for a reliable and trustworthy team that truly understands the business side of things and thinks about your future, TPI is an excellent choice. I can't recommend them enough. We will definitely be back next season.

Using them has been a nightmare to say the least. They file taxes late and make you believe they…read morehave met the deadline. They copied down my incorrect social security number which has been a nightmare to try to clear up. Major stressor!!!

My husband often wonders how I ever survived before I met him. Besides my absolute refusal to get…read moreoil changes for my car (13 oil changes in 11 years!), I also loved to do my own taxes. At 8pm on 4/15. Without a calculator (and I have the math skills of a pre-schooler). Heh. Living on the edge. That's me. But then we moved in together and the first year of him watching me blithely scribbling random numbers on my 1040EZ form caused him to weep copiously. By the second year, he physically wrangled my tax forms from me...and brought it to CHC CPAs. Don't tell him this, but this is one of the *very few* times he was right. Things I've learned by having a real professional work on your taxes: 1) You get more money back...even when they don't let claim your pet bunny as a dependent (hey, do you know how much bunnies cost?!? I think I should get the same tax deduction as a kid! Especially as my bunny won't be a drain on our social resources. I'm just sayin'!). 2) You save yourself a couple hours arguing with your husband if I can "fake" not living in MoCo and not pay the higher tax rate...I mean, we live in Gaithersburg...that's *practically* Frederick County (with the lower tax rate), right??? 3) You don't make your significant other cry when you proudly proclaim that the Fed is going to give you a $1,335,830 refund...because you screwed up the decimal point thingie. By *A LOT*. Oops. Heh. Yeah, I know. I am the most highly functioning ditz on the planet. But here's the OTHER awesomething thing about CHC. Unlike other tax prep places (like, H&R Block, not that there's anything wrong with them), CHC *ALSO* does financial planning.SOOOO...when you get back that super awesome refund...you can INVEST IT...which CHC does as well. So in a nutshell: unless you're Warren Buffet or Mitt Romney...call up CHC. Just like you would call a plumber to fix your drain...call a professional to do your taxes! YAY!

Ever since TurboTax effed up my taxes in 2009, I swore I'd never use a software tax filing service…read moreever again. Even as an Asian, I'm horrible at math and accounting (video games too...sigh) so I knew it was time to find an accountant. I've been working with Jonathan Cohen as my CPA for the last 4 years and it's been simply fantastic. I had a complicated (or what I thought was complicated) situation when I first became a client (multiple jobs/ living/working different states/trying to start a sole proprietorship) but Jon made it a breeze! He is extremely easy to work with as he is friendly, professional and incredibly knowledgable. Any time I have a question, he is very quick to reply via email or phone and always explained it in a way that I would understand him. I highly recommend Jon (or any of the other associates at CHC) looking for help with tax prep- they're the best.

We have had our tax returns prepared by Accounting Solutions for the past 9 years. They are…read moreprofessional and helpful. Poonan and her staff are proficient and answer my questions. We plan on using accounting solutions for future tax returns.

I usually do my own taxes through TaxAct or some other online software, but since I recently bought…read morea new condo and moved around a bit, as well as donating a bunch of stuff due to my moves, I thought I'd employ the services of an expert. I met with Poonam Bansal, ,who I believe is the owner. We spoke over the phone and I explained that I needed my personal income taxes completed for 2011. She quoted me a decent price and was very personable, so I went to visit her. She was really thorough and patient in explaining all my forms and what I needed to get to her. When I got back, I sent most of my stuff to her via email and in a few days, she had completed my taxes. I'm unsure if I would have gotten the same amount back if I did this on my own, but I was definitely pleasantly surprised to see my return. Just the ease of giving your taxes to someone and having it completed so quickly is a nice feeling. I will most likely use her again. Just note that she seems to be getting busy as she said she's working every weekend until 9pm, so I would assume that the closer it gets to Tax Day, the harder it will be to employ her services.

Accurate Accounting and Will Upton are the best. I've had my taxes done here for over 28 years and…read morehave never had an issue. When the state said I was not able to claim a certain exemption, Will defended the decision made and the state realized their mistake. Where other tax offices may say you are on your own, Will helped us take care of it. They are very knowledgeable with all IRS changes that occur and I feel I can pick up the phone to ask any question and receive the correct information . Would highly recommend Accurate Accounting and Will Upton.

Will Upton has been in the tax business for a long time and understands the tax system. He is…read moreconstantly reviewing new laws and will patiently explain any questions you have. I agree with Anna...if the government challenges any part of your tax return, Will works with you until problem is resolved. I highly recommend Accurate Accounting!