They had my truck for 3 days. Brought it in for trailer lights not working, suspected blown fuse, and the check engine light on indicating gas cap issue. Replaced cap, still on. On day three, not counting Saturday and Sunday I dropped it off, per their site I scheduled Saturday morning and was told the Friday before I would get a call back. Never did. Found out Saturday morning from a kid eating donuts behind desk that their "Internet site doesn't really work right" and they only do express services on Saturday. Finally get contacted back Tuesday telling me it is a fuse issue and rodent chewed through a hose. Get it Thursday morning, $605 Bill, leave and when hooking up to trailer, running lights don't work. Took tester to confirm. Called about this, and got "I did not work on that, the person that did will call you back". Over hour later, no call back. Call and ask for GM. Told it is James. I wait. I get another guy on phone that tells me James is not GM. I told him I was told he was. He gets rude with me and wants me to speak to service... The ones that did not fix the truck and don't call back. He hangs up on me. Impressions throughout experience is that the people there are unprofessional. I will have to find another dealer to service vehicle, not the one I bought it from. read more

I purchased a preowned f350 from this dealership. When I arrived Home after a 25 minute drive from the dealership I discovered a large active oil leak. I understand pre-owned means potential problems but an active oil leak is absolutely unacceptable from a dealership. I was told the vehicle had been inspected and serviced. The oil life was at 33 percent. Please stay away from this dealerships pre owned inventory. read more

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Visit this dealership ONLY if you're planning to buy a NEW car. DO NOT BUY USED FROM THEM! They tell you that they do all sorts of inspections on their used vehicles, this is a LIE! Bought a 2018 Chevy Trax with less that 40,000 miles; was told it was inspected and nothing wrong. Two days later it's spewing oil like geyser; get that fixed and a week later it's running hot. First they tell me it's "just a crack in the tank, $600+ to fix; then they come and say, oh the water pump gone too $1500+, cha ching cha ching! I paid over $20,000 cash for this car with a warranty ($3000 extra); but everything they keep finding wrong "the warranty don't cover." I thought going to a major dealership I would avoid the tricks and lies these small dealerships pull, i.e. going and buying late model, yet junk car from the auction, making them pretty and drivable for a short while. I was so happy to be getting a car that had been "thoroughly inspected." Lies, lies, lies! I'm out of more thousands! DO NOT BUY USED FROM THEM OR BELIEVE THEIR INSPECTION LIES! The only reason they get one star from me is because they did give me a free loaner while they fixed my car. The car has been in their service department (and my savings) more than it's been with me. Now, working on my other car, 2014 Nissan Maxima, Tristan Jones was GREAT and honest! read more

Cronic Nissan service department is awesome. I live close to 2 other Nissan service centers, but I drive pass them to go to Cronic Nissan everytime. A dealership is as only as good as it's service department. I have purchased 3 additional Nissans since dealing with this service center. They have never sold me or tried to sell me anything I didn't need. Once I was told by a auto part store that I needed a certain part for my vehicle and it wasn't cheap. Being that my preference is to have original parts I took my car to Cronic Nissan service center and after checking my car it turns out I didn't that expensive part at all. Craig and his team is awesome read more

We found our dream car online and called and spoke with J.D. He was great. He had the car pulled around and waiting on his as we drove almost an hour to see the car. After test driving the car we went and negotiated quickly and had a deal. The process was painless and the whole team was great. I would highly recommend them as a group outside of the major dealers in Atlanta. read more

Three hours to get an oil change and tires rotated. Worst service I have ever had at a dealership.

I brought my car in June i drove the car for a month had surgery in july which prevented me from driving for six weeks. When i decided to start driving the alternator went. Ive called the service center so they can come get it and fix the problem they told me " we only have two technicians and we dont give loaner cars so your on your own, also it will take a while for us to see your car and fix it. " So I am out of a car right now and they dont care. It has been an horrible experience at this place. Dont buy here they are liars and dont care about you after you leave. read more

I purchased a new car on 4/25/2020. I was contacted by the tag and title office on 5/20/2020, stating the amount submitted by the dealership to register my vehicle was short by $497.62. I reached out to Chris Hamilton and was told there was nothing they could do. I would have to pay the difference to have my car registered! I understand that mistakes happen, however Cronic neglected to add and submit the correct registration amount for my county. Now I'm left to foot the bill. They have received payment from my lender for payment of the vehicle purchased. So much for customer satisfaction and ownership of their mistake. A guess a car sold is simply that...a car sold! read more

i am 80 years old, my wife has dementia, under stress i let a salesman pressuer me into a deal i did not want, and i did not realeze until later that i was not paid trade in value for my car. not happy. phillip harold yancey yancey1941@yahoo.com read more

The salesman was great, the rest of the process and the customer service was absolutely horrid. The "general manager " couldn't care less about your issues once you've signed the papers. ALSO they do not send in your tag paperwork AND they don't tell you that. So when your waiting for your tag in the mail and never receive it, even after your temp tag has expired- that's why. They never sent off for it in the first place. He simply said "we don't do that" even though we were never told that, oh and they charged us TWICE what the dmv charges to issue a tag. read more

I had the pleasure of purchasing my car with Ernest from internet/web sales. He was very professional and helpful with not only getting me my dream car but also getting me some affordable insurance. I am so grateful for his service. He was friendly, patient, and a fair negotiator/ compromiser. I left Nissan with my first brand new and I definitely owe thanks to Ernest and the gentleman in the finance department. I will definitely recommend this dealership to friends and family. I was able to walk out with my car the same day I went to look for it and Ernest even took the time out to demonstrate my safety features and set up my Bluetooth and other connections. read more

Over priced on service $200 plus parts to replace the driver dorm hinges (8 bolts total)

I want to say thank you to Ms Wanda for stepping up to the plate and for helping us with the problems with our Altima . Ms Wanda is a stand up person and will buy again. Thanks Christal Leatherwood read more

I'm not very happy with my car buying experience I've taken my 2016 versa to this dealership for the third time today.And this time I had 3 inches of ice in my trunk and probably a inch inside of the car in the floor of the car where the mats are. Well the trunk seal has a major leak and I've noticed a smell in the trunk since I bought the car and they did other things to it because of all the moisture it was holding on inside of car. And I've only had this car 6 months and now they tell me after three times this is the problem and I have to wait for the parts and go back yet again for them to fix this issue. And the very first thing I was asked was have I wrecked this vehicle well no I have not and when I asked for a car fax on this vehicle to make sure it wasn't wrecked before I purchased it they wanna have a attitude really.. And just agravated after being up all day after working all night for them to fix my ride still is not fixed and I have to go and spend another day there for them to do so. They did clean all the ice out and put some padding down to try to make it until next week when the parts come in . not a happy experience read more

sorry but you ran our credit,got us approved,but then you sold the avalanche we were wanting to buy the morning we were to come up there.no wonder you didn't call us til after our appointment time.ever hear of sale pending?granted our credit wasn't the best,but by doing what you did,it will be months before we can buy.thanks for nothing cronic Nissan. read more

My family recently purchased a 2015 Nissan Versa Sedan, and we love it! Now both my wife and I have purchased vehicles from Cronic and we definitely recommend that others go there for their car purchases. We arrived at the dealership around 4pm and was driving away in a new vehicle by 8pm! Now that's great service. read more