She makes Awesome cakes, for weddings or special occasions…read more Great to deal with always

I have been getting birthday, graduation, and Christmas cakes from Lori for over 14 years. Her…read morecakes are absolutely delicious and her designs are always beautiful. I give her an idea of what I want and she makes it happen. She is such a nice woman with incredible talent. I highly recommend using her for your delicious treats!

This place is not just ice cream, but also sandwiches and salads. They need to add that to their…read morename. We split a chicken breast sandwich, it was very good on a chiabatta roll. I've cream is excellent because the majority of the stuff they sell is Moomers. They have a half dozen or so of Ashbys. Good alternative to Kilwins for sure.

I am not sure who owns this place but it is run by a bunch of very rude people who don't seem to…read moreknow what they are doing. Not worth it. Not one person is smiling or kind.

Beautiful AND Delicious Wedding Cake. Loved her care package to go that helped us to decide what…read moretasted best! It was a difficult decision!Very professional and easy to work with!

This lady is a master at her craft! The cake I ordered was the most delicious creation and…read moreeveryone was going for seconds and more. Jessica is a delight to deal with and she does exquisite, beautiful work. Her ingredients are the best quality and I cannot say enough good about this business!!! HIGHLY RECOMMEND!!

We weren't planning to visit Kilwins but the building happened to catch our eyes on the way to the…read moreTunnel of Trees. We quickly found out that this is the flagship/factory location and we decided to drop in on the way back down. This location is huge, and understandably so as it makes the chocolates that are delivered to the rest of the stores in the country. While we visited as the day was winding down, there were still a few people making chocolate bunnies and packaging peppermint squares in the windows. There were plenty of people inside looking to get ice cream and treats in the hot weather but the line moved fast and we were in the front in no time. Regular in a Dish ($7.99) - I almost had a heart attack when I saw how much they were charging for a regular size in a dish. I guess there's a reason they only have the menu posted up near the end of the line, after you've already selected your flavors... They also weigh the ice cream before serving it to you - a good way to control portions I suppose, but very strange to see in an ice cream shop. Is it because they want to make sure to give you a minimum amount of ice cream for the size, or is it because they want to nickle and dime and make sure you don't get a single gram more than they need to give? I'm not sure, but I know now that a regular is approximately 8.2oz. I was almost going to give Kilwins a premature 2/5 before I started eating... We went with two flavors in the regular dish - firstly a scoop of Chocolate Caramel Cookies & Cream on the bottom and New Orleans Praline Pecan on the top. On my first spoonful, I could tell that this ice cream is exceptionally high quality. It was difficult to even insert the plastic spoon into the ice cream and it took some effort to finally get a scoop out. And then lifting the spoon out of the cup, the ice cream stuck well to the spoon without any stretch or gumminess. The first impression I got as it hit my tongue - exceptionally creamy, rich and dense, with an exceptionally low overrun for an ice cream. The ice cream is sweet, but not cloyingly so. It's studded with actual pralines that are covered with crunchy candied coating, adding a nice texture and caramelized flavor. The chocolate caramel is similar in quality - with a rich chocolate flavor, sweet with caramel swirl and some soft cocoa cookie bits to round out the flavor. I have to say, Kilwins has some of the highest quality ice cream you can get. Now the problem is that I don't know if it's worth the money over small batch artisan ice cream shops, or other larger high quality chains. For example, the ice cream here costs more than Salt & Straw, Jeni's, Chocolate Shoppe, etc. I just can't image that the quality is that much higher than those places, and yet they charge more. So yes, the ice cream here is fantastic and I have to give Kilwin's a 5/5 just for quality. However, I don't feel like I can recommend this place due to the cost, unless you count it as the price of entertainment while stopping in the shop and watching the factory hum along. One bonus is that they do give out free samples of both ice cream and chocolate, so I guess that makes up for some of the cost as well? Bathrooms - Two larger bathrooms for both genders.

As soon as you walk into the store, you're welcomed with a lovely smell of all the chocolates,…read morefudge, and other goodies. Immediately we were asked about trying a fudge sample. All the fudge is delicious and well worth it. They have a variety of other tasty treats available and upon checking out, we were given a mini portion of whatever chocolate we said was our favorite. The ice cream was also delicious. The staff very friendly. Very nice spot.

If you are a cookie fan, this is a must visit spot. The aroma hits you as soon as you walk in. Was…read moregreeted promptly and courteously and had any questions we had answered. Expected to buy a couple of cookies when I walked in and ended up buying a dozen. They were fresh, very flavorful, and baked to perfection. Will definitely be back.

As soon as you walk-in, the smells insist that you try to move this Traverse City treasure nearer…read moreto your home. Absent that, just order a dozen - you won't regret it.

The first thing my friends and I did when we popped into Petoskey was stop by American Spoon…read moreGelato! It is a must! Their gelato is SO delicious and they offer so many flavors! With an absolute stunning and beautifully decorated interior and exterior patio, this place is somewhere I will be stopping by every time I come into town, regardless of weather! This time around I got a selection of their lemon gelato and Michigan blueberry flavors and they were scrumptious! Others that my friends had tried that I snuck a little taste of from them that I was very impressed with were the stracciatella (chocolate/hazelnut taste) and the zabaglione (wine taste, but very light and more sweet than wine) flavors! And with their unique selection of gelato flavors that rotate as well through the seasons, there will always be something new for me to get here as well, which I love! YUM!

Came here twice while in the Petoskey area. Both times gelato was on point! Service was great too…read moreline was out the door but we moved pretty quick, they will let you taste any of the gelato, all flavors we tasted were amazing. Love the inside of the place, super cute, lots of tables, decor is simplistic and chic, the AC really helped our large party in the 90 degree heat :))

While searching for a baker for our wedding, I got a chance to try and meet a few bakers from the…read morebridal show in Charlevoix. Because there were so many, I ended up getting a couple of the bakers confused. But regardless, I made an appointment for my fiancé (ATT) and I to head up north for a couple tasting appointments. Again, to my surprise, this location was at the baker's home, which was gorgeous! It sat behind a lake and we entered through the back door that led straight into the kitchen. You could definitely tell that this baker knew what she was doing because everything was laid out beautifully and organized. We had one of the last appointments and thought we would be sitting one-on-one with the baker, but noticed it was more like a tasting buffet, where we got to mix and match different flavor cakes and frostings, which was nice because we could talk about each one in private. There was a couple girls assisting the couples and available for any questions we had and even had several binders full of past wedding/celebration cakes. My personal favorite was the vanilla bean cake but had a hard time choosing a frosting. Personally, the frosting was a bit too sweet for me. We ended up not going with BED for our wedding, but definitely thought the price was similar to the bakers around northern Michigan. I believe there was an minimum of $250 that we had to spend, especially because it was going to be delivered to Castle Farms in Charlevoix, which isn't bad. But we ended up going with a baker in SE Michigan for $150 for the same amount of cake/cupcakes for 50-60 people.

Excellent quality and price! Ordered a two tier (9 inch, 6 inch, for 25-30 people) wedding cake for…read moreour reception on Mackinac Island. The cake and delivery fee were very reasonable, and the vanilla with vanilla bean frosting cake was so delicious (my mom kept ravings about it days after). The buttercream frosting was exactly to my specification. Highly recommend.

I can't believe they stay in business. I ordered 2 pizza's and was told 45 minutes for delivery…read more (I found out later they are 3 minutes down the road from our rental) One hour and 15 minutes later they call to confirm the order! I asked if it would be quicker to pick it up rather than make it any later and they responded yes. I showed up to pick up now, the pizza was over 1.5 hours old, sitting on the counter. They didn't even bother to warm it up. Stone cold dinner and I noticed the delivery car was sitting in the lot! They offered a 25% discount on 1 pizza when I come back. Really, would I want to do business here? Find another location and drive a few extra minutes. It will be worth it.

We ordered from the The Sanctuary Island Park, when we were on our boat at the crooked River…read more Super good food and fast delivery. We had salads, bread sticks and pizza and all were fresh and awesome. Highly recommend to locals and visitors, works great from the boat !! Thanks

The Happy Troll dining experience was absolutely amazing. Many times with restaurants we may start…read morein reviewing the food or ambiance but in this case, the service is top notch to review. Natalie our waitress was FANTASTIC! She answered all of our questions about the menu and even more importantly made great suggestions of which I took her up on. (PLUS...Natalie was EXTREMELY nice & funny) The omelet and quesadilla were SO good! It was a bit hot outside (though the seating outside would provide a great vibe of the city, drawbridge and some of Lake Charlevoix), so we sat inside but do not pass this by for any reason.

Very interesting deli/pub that's really got it going on…read more Had been wanting to go there for a while, but they close at 4 PM ! So we scheduled a lunch there and the service and food was really good. Everyone at our 11 top was happy Right in the heart of downtown.

Nestled on a stunning harbor, the restaurant offers a fantastic outdoor dining environment. The…read morestaff is incredibly friendly and knowledgeable, making every meal a top-rated experience. We truly wish there was a location closer to where we live.

New Five star experience all around everything was…read moreabsolutely fantastic. It was worth every single penny. I would do it again in a minute. This will be our go to restaurant in Bay Harbor and Petoskey altogether. Service and food absolutely five stars highly recommend if you wanna fine dining experience. Bring the kids like we did!