I was lied to about booking last appointment and not wearing a mask. Taylor Way of Crop Hair Studio allowed me to get my sons hair cut in March 2021 and was not required to wear a mask. She said if I booked the last appointment that I would not have to. I booked for daughters hair appointment(for June 1, 2021)and she refused to allow us in without a mask even with exception. She said she never heard of an exception before. This was the worst experience ever. Taylor showed zero customer service. I'm also not sure if she was discriminating due to race. She is the one who told me to book last appointment and not have to wear a mask. She said since March 2021 rules are more strict. I told her that is not true. Mask rules have been eased since March. She said she was in fear of having her business shut down. I told her there are exceptions to mask and she is the one who told me it was OK when I booked. Very odd behavior by an owner of salon. She needs to be educated to not lie to customers. read more

I would certainly not recommend going here for a men's haircut. I've had better hair cuts that costed half the price. Unless you want a hair cut and a 3 minute shampoo for $30, I'd highly recommend anywhere else. Don't get me wrong, they were nice (not genuine just nice), but I'd rather just have a good haircut and not be overcharged. $30 for a haircut (I also waited for 25 minutes past my scheduled time) is ridiculous. They might be good for colors for women, but this was my experience from a simple haircut that took less than 30 minutes (including shampoo) and costed as much as a filet minion. read more

After hearing wonders about the devacurl world, I decided to invest in a deva cut. I discovered Taylor Way through a coworker and made my appointment. I had no idea what to expect, but I was so excited. What an experience it was! I have never had a stylist be as in depth and knowledgable about my hair type, as Taylor. She explained every step and technique, so that I would be able to recreate the look. Now, come on, what stylist does that?! I kept thinking "wow, I had no idea how to care for natural curls." I'm so thankful that I took the plunge to begin my curly haired journey, and I'm so thankful that I chose Taylor. read more

David cut my hair. It took 9 mins. They have gone up in price. I paid 50 dollars for a cut only. If he had any appointments that would be making 200.00 per hr. Which would not bother me if it was a good cut. He did not go back and check the cut most hairdresser do to make sure it is even. I showed him pic and told him verbally what I wanted. I did not get it. I had patches of hair that was 2-3 inches longer in multiple random areas. The neck line had glob of hair in 4 area that were 2-3 inches longer. I think I was his only appointment for the day. Bad sign. If it wasn't for Covid I would have went back. I had to try to fix it myself. read more

Went there for over a year...last time I was there for color and it literally fell out my head went back and was NOT apoplogetic at all was told it was MY SHAMPOO!!! I do not wash my hair in gasoline ! My hair was way over processed!!! I'm not a beautician but I sure know when my hair is falling out!!! Was made to feel like a fool there and now look like one to match !!!! Recommend to NO ONE!!!! 500 dollars later still in bad shape!!!! read more

Felicia was amazing! She listened to what I wanted and actually knew how to layer and work with curly hair. She was so gentle when blow drying my hair that I almost fell asleep! The wash comes with a head massage which is heaven. The salon has great products and is located in the perfect spot next to ETSU in the same shopping center with dominos and ups. The prices are very reasonable and the people are great. Especially Felicia! read more

Good cuts and prices are decent. Staff could be a bit more proactive and consistent regarding the shampoo - I've been asked at the end of my cut "all set, or do you want a shampoo?" and been shampooed but not conditioned. read more

Great shop. I have been so frustrated these past few years trying to find a good stylist. I would read all the reviews, talk to people. I would go with these recommendations and would get a good cut the first time or 2. Then boom from then on the cuts would stink. I went this salon just on a whim and got Chelsea by chance. So far she has been great! Best haircuts I have had in years. She has given me 3 cuts and all have been great. My husband is thrilled not to hear me complain about my hair, he keeping telling me to go on even if it is a bit pricey. It is a bit hard to get appointments with her, but the wait is worth it! read more

Made a switch from my hair dresser of years to Felicia and I'm so glad I did! She listened to everything I wanted and trimmed my hair the perfect amount. She is so talented and worth every penny! read more