Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

Have always had great experience at Kalscheur's. The service technicians are very experienced and…read morethorough. I have purchased a Chrysler 200 and then a Jeep Cherokee. The Jeep is 10 years old and runs great. No problems due to the good care that Kalscheur's gives it.

Horrible customer service from the woman at the front desk in the Service area. I pulled up at 7:55…read moreone morning (open sign was on) and wasn't greeted by the woman at the front desk. In fact she was looking at me with an annoyed/shocked expression on her face...like I was clearly interrupting the breakfast she was eating at the desk. I explained that my tire was quickly losing air and I didn't know what to do. She told me to go across the street that they couldn't help because no one was there. She was just there to take scheduled cars. I've absolutely never been treated like that before. Understandable if no one is there but no need to be so cold and clearly uninterested. The service station across the street was gracious and was able to help me quickly.

I have been to Walt's Garage a fee times over the past few years. The work is done correctly, but…read moreit is a bit pricey and sometimes Walt seems to have a bit of an attitude. My most recent experience has turned me away for good. Went in for help removing a broken brake caliper bolt. I am a DIY mechanic whenever possible. While replacing calipers, a bolt broke. I didn't have time/tools or expertise to rectify. I asked Walt for help and explained I would complete caliper replacement at home (Walt will not install parts he doesn't purchase...no markup to be had). When I got the vehicle home, the bolt was removed and replaced with makeshift bolt, but to my dismay, the lugs were so tight I broke my tire iron, burned up an impact wrench and broke 4 of 5 lug nuts removing them. Needless to say I was less than pleased. In addition, I had another repair quoted, he quoted $415, another more reputable shop (Wrench Auto) completed the repair for $250! Guess who will get my business in the future?

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.

They conducted an inspection of my vehicle and quickly identified all the issues with it and did…read morenot give me any of the bs. I had the same inspection done by Firestone and they couldn't even notate the obvious sensor going off or the warped rotors. I recommend Black Label for anyone looking for an open and honest repair facility.

Very kind and helpful. Went above and beyond with service. We were stuck with a flat tire that…read moreneeded repair. They told us come in right away. Only place in town that was open on a Saturday.

Very reasonably priced. Absolutely amazing customer service, very professional, understanding, and…read moreexplains everything to be as clear as possible for his customers. Will be recommending to everybody I know. 10/10

From the owner: 100% certified 100% qualityread more