First I will say, the moving crew was polite and respectful but that is where the positive experience ended. We hired a professional moving company because of a bad shoulder and some very heavy/awkward items to be moved to our new home. We called Cross Town for a bid, explained the job in great depth and because of that explanation a third mover was recommended (to handle the heavy items). The outcome, one truck, full of the lightest bulkiest items and a $750 price tag. We ended up with bunk bed mattresses, 30 lb club chairs, couches, bar stools etc (things my son and I could move together in a few pickup loads) BUT no upstairs desks, sauna, pinball machine, arcade machine, weight racks, etc. (even though the crew was redirected to these items several times). I feel like the company was hired to do a specific job of heavy/complex work (staffed accordingly) and very little of it was done. The outcome, we were charged a premium price for the work, and ended up with was 5.5 hours of cherry picking things that two people could have easily managed with a flatbed trailer. I called the office and was not offered any compensation or explanation and they wanted us to keep additional appointments we had set (only a fool throws good money after bad). If you choose to use Cross Town, I would recommend getting very specific about what you request to have moved, prioritize those items and insist they stick with that list. Not happy at all with what I came home to. read more

I've used Cross Town Movers on 3 separate occasions through the years and never had a bad experience until my recent move. I told the office that I would have a lot of & mostly boxes and little furniture (all of which was damaged upon further inspection). When the movers arrived one of them made condescending remarks to me regarding the boxes & asked if I lived alone. I informed him that I told his office I would have mostly boxes & he stated he didn't receive the memo. I felt humiliated & very uncomfortable. On several occasions it was was mentioned the axel on their large truck could break!! We were moving a 2 bedroom apartment on this move. My other moves were 3 bedroom 2 bath homes and not once we're these types of comments made! Most disappointing of all is they did not move all items & I had to rent a separate 10 ft. u-haul to complete the move. Which my 80 year old mother & I had to load/unload!!!!! As seen on photo truck is not even close to a full load!!! In addition I waited 6 days & never received a receipt until I called to ask for it & I was not asked how the move went or were there any concerns hence this review! Will never again use Cross Town Movers due to this recent move & experience. read more

My elderly mother hired Cross Town Movers to move her items from her three bedroom house to a storage unit a few miles away. Unfortunately she could not go with them to the storage unit to check their work. They made several trips and the move took about 12 hours. I paid the bill and spoke with Cross Town several times from Texas that day to follow up on the progress and took them at their word that they were doing their best and it was really taking so long. She left town the next day since her health was failing. I guess they knew it would take sometime before anyone could check to see how they loaded the storage unit. Note the keys to the two locks were with my mother and then myself in Texas so no one has been in the unit since the day of the move and this has been confirmed by the storage unit company. Attached are photos of what my sister found when he recently opened the unit . Everything was just thrown in there. read more

From the initial call to the final thing off the truck, this company is professional, does exactly what they say they will do, and are a reasonable price. Richard G and Erik B were polite, fast and very careful with all my belongings. You pay by the hour, and sometimes that means they take their time; not these guys! They actually ran up and down the truck ramp numerous times. Never took one break, no smoking, no cell phone, just there to do the job and get it done. No negative talking about anything. On time, and because they do not mess around, job done more quickly then estimated. No hidden fees, just a well delivered service at a very reasonable price with professional staff. I will recommend them to anyone requiring moving services. Best movers I have ever had. read more

Matt Smith and Zachery Steller moved a heavy wooden file cabinet base with a super heavy credenza for us back into our office which was re-wall papered yesterday. They were extremely careful and respectful of our desire to not have the wallpaper damaged so they wrapped the credenza in shipping blankest and very methodically lifted the super heavy credenza onto the base without a problem. They also moved our bed which has a very, very heavy hybrid mattress in our bedroom. Both of them were very courteous and professional, AND when they were done they asked us of there was anything else we need moved. We have had movers in the past, but Cross Town (specifically Matt and Zachery) are the best. Because of these 2 men we will use Cross Town again. read more

I called Cross Town Movers after I had checked them out on line and discovered they had a four star rating. Jake and Morgan arrived on time. The people helping me pack was not quite ready and I apologized and they said it was no problem and worked around us. I was recovering from a surgery and walking with a walker. I was putting my stuff in storage while I went back to the Seattle area to recover. They help making my move my things to storage a smooth process. The team work was second to none. I gave them the key to my pad lock as well as the code to get into the storage unit. It was so hot, maybe one of the days that hit 100. I highly recommend this company and the two gentleman who made my move almost effortless Ms Charlie K read more

We moved a 4-bedroom house with lots of unwieldy furniture and appliances on June 15, 2013. These guys - Ian and Kyle were our movers - were professional, efficient, and made us feel like nothing was a problem or too difficult. They arrived on time and worked their buns off, we had to beg them to take 5 minutes and eat some lunch. I would definitely recommend this company. The people I spoke with on the phone were also very nice. Our move went very smoothly and everything got done in the time-frame we had hoped for, at the amount we were quoted when I placed my initial call. We used Cross Town to move my office several years ago and had a great experience, so I have now used them twice and they have been perfect both times! read more

From start to finish, my experience with Cross Town Movers was awesome. The gentleman I spoke with when I called for a quote was super polite, helpful, and efficient. And the price he quoted was the best in town! When he called two days before the move date to confirm the date and time, he was just as polite. The day of the move, the two movers arrived right on time and were incredibly friendly and efficient. They moved our four-bedroom house in record time. I was, and remain, impressed and grateful for the excellent service and efficiency. And my husband was excited that one of the movers not only knew what The Venture Brothers was, but loved it almost as much as he does. :) I would recommend them to anyone. read more

Ok so the only star they are getting is for getting 90% of our stuff moved. Yeah, only 90%. Turns out, as we were searching through our boxes, that our Xbox was missing.. All the games were there, and also the controllers, but somehow the Xbox console was magically not there. Hmm wonder how that happened? My conclusions are that since we were busy we let them move our stuff while we were at work/school, etc., and the Xbox was an easy steal so the movers took their chances and swiped it. Yeah I extremely do NOT recommend this moving company, unless you have some expensive stuff you want to get rid of then this is your company. Toodles! read more

I chose this company based on the good reviews I read. Unfortunately, they turned out to be not very careful movers. There are some new dents in my furniture, as well as several banged up boxes. One of these boxes held DVDs, many of which are now missing (over $100 worth). I called the office and was told they don't have them. I'm just glad it wasn't anything too expensive. I also had to make a separate trip out to their office to pick up some shelves that had gotten left behind in the truck. Would not recommend. If you do decide to use them, be sure to check the truck before they leave and save yourself some hassle. read more

I hired this company to load a U Hall truck for a move. The load was not balanced and the truck leaned badly to the side. Additionally, my year old refrigerator was not placed against the bulk head and was damaged and no longer works. The worst part was that a rifle came up missing and their management refused to say anything other than call the police and prove it was their guys when they were the last ones to touch it. This was the worst experiences I have had in moving in my 63 years of living. read more

Our Freshman at Boise State, with recent world events, had to leave her dorm quickly and without packing. We needed to find a vendor that was professional and willing to pack the items in her dorm and move them to a storage unit -- without my family's oversight. I can report that that Cross Town Movers got the job done professionally and with minimal hassle. Caroline in the office was great to work with. I would definitely recommend this company if you have any packing or moving needs! read more

We just moved with Cross Town Movers. They could not have been better. The two young men that moved us, Dan & Jake, were efficient, polite and very careful with our furniture. The company did everything they promised and was very friendly too. They got items upstairs that I did not think would fit. Moving is very stressful, but this part of it was a very nice experience. I would recommend them to everyone and will certainly call them again the next time we move. read more

I was trying to leave this on google but couldn't get it to work! Such a good experience and made my move so easy! George and Tommy where were right on time and were so great to help me with all my things. They were very fast and also kept their cool and remained helpful even when i didn't know where i was putting anything. Great guys and if you choose cross town movers GEORGE AND TOMMY were the best! Thanks again guys! I'll be using them for any future moves! read more

The guys at Crosstown Movers completed a solid, tough move for me and took GREAT pride in handling and securing each and every piece of furniture they touched from the marble top table to the antique dresser along with everything in between. From the very beginning at the front desk to the gentlemen orchestrating the move I delt with true professionals and would refer them again and again! "Thanks again Crosstown Movers I couldn't be happier". read more

The 3 movers we had, Morgan, Justin and Elliott were absolutely amazing. They didn't balk at anything we asked them to do and some things were extremely heavy and difficult to move. They did the move in record time and hardly took time for a drink of water. My husband and I would definitely recommend these guys and the company. Thanks so much for making moving a breeze. We will recommend you to everyone we know. Thank you. read more

I have used Cross Town Movers for several moves. They are prompt, courteous, professional, and work very quickly. Kyle and Morgan were professional and never stopped moving and had me moved and in my new place in a flash. I consistently recommend them to friends and they have all had positive experiences as well. Thank you Kyle and Morgan for another efficient, professional, friendly, and cost effective move. read more

We were extremely satisfied with our experience with Cross Town Movers today. Chris W. and Sam came to load up our home into our moving truck. They were extremely efficient, professional and friendly. After getting multiple quotes from companies around town, Cross Town still had the best prices with no "add-ons" or extra fees. We would definitely recommend them. Thanks Cross Town Movers! -Sean and Jessilyn read more

I had an excellent experience with Cross Town Movers. We weren't moving, but were having flooring done in our entire house. I needed furniture moved to the garage and back up stairs so the floor guys could continue with the downstairs. Mark D. and Ryan G. were friendly, professional, and hard-workers. As soon as the floors are done downstairs, I'll call and request these guys to help move things back. read more