We are retired seniors and this is our 6th home move. It is not our first rodeo in selling a home…read moreand moving. Originally as we were moving out of state, we tried one of the national moving companies which we will never do again. As everything is only done over the phone. They wanted half of the quote money up front, did not even have half of our belongings listed and the CU (cubic units) was short, about 1,000 cu. Plus, other issues we will not mention. We felt they lacked proper communication and dealings were not professional from our standpoint. My husband contacted "VALLEY CUSTOM MOVERS" from Nampa, ID and we cannot say enough great things about them. Corey is one of the owners. came to our home and physically walked through and listed everything with us. He listened, answered all our questions and always personally returned all our calls after were gave him the job. Yes, their quote was right on, matched everything we wanted moved and the quote was a very great price for what we needed. His crew did complete packing, loading and storing all belongings in their warehouse until we have a new home out of state. On our job we had 1 owner & 5 crew members and each one of them were very efficient in what they were doing. They each knew what needed to be done. The packing of our home (1,900+ sq ft) home was completed in about 5 hours. The next day it only took them about 2 hours + to load 2 trucks and take our belongings to their warehouse. My husband was thrilled with their professionalism, quality of work and how they each asked questions. To be sure that what was being moved would go into the trucks and items that needed to be left. They are like a one shop move with the same crew packing, loading, storing and delivering our belongings to our new home and setting up all our furniture. They all get an A+ rating from us from Tara in the office to Corey and the other owners and all their crew.

These men were awesome movers. They were experienced and showed they knew what they were doing…read more Both on the pickup side and delivery side. There were two sets of men packing the truck and on the end unpacking. I was a little worried about that but, it turned out that everything was great. Both sets of men were friendly and did what I asked as far as packing and unpacking.

BRM was amazing from start to finish. The movers were careful with my belongings, friendly, and…read morerespectful. The movers were rockstars hauling my furniture to a second level apartment. I would use them again in a heartbeat.

Booked the movers 6 weeks out for a 7 block move downtown Boise. The movers did a good job although…read morethere were some broken items, picture frame glass and dings in the furniture. I had to help manage the elevators and load in/out but no problem. Eric the owner told me a four hour day was about the right estimate at 2 guys $140 per hour., $560.00. Turned out to be exactly 4 hours. Tipped each guy $20 cash all good. Unfortunately at the end, a $130 trip charge was added. I felt like that was a little much for driving the empty truck back to Caldwell. Wish things were more clearly communicated about the extra charges.

I just moved from Richmond, Virginia to Arizona and use this company to help with the move. They…read moremiss quoted me they didn't care for my concerns. They gave Little education on what was going to happen and when I told them about my experience with the movers that they coordinated they pretty much said well that's too bad. You'll have to pay extra. I would never recommend this company to anyone for the care that I received and for the that I got it took them over a week to respond back to my original claim and even then I had to speak to a manager to actually get somebody to talk to me. If 2 grand wasn't enough over budget. Let's just add in the fact that we were extremely dissatisfied. This company is not an advantage. It's a disadvantage do not use. June 2026 move

It does not seem very well organized as a company.Keep trying to upcharge us and make us pay more…read morewithout coming to look at the true volume of what we have to move. Original estimate has now doubled. In fact, we have gotten rid of most of the larger items to save on room.In freight yet the price keeps going up. Predatory.

Trust a fro is fast honest and wonderful movers they were spectacular couldn't as for better in any…read morerespect i highly vslue their work!!

From the owner: We are Boise's most trusted moving company, offering labor, packaging, storage, and transportation…read moreservices for residential and commercial moves. We make everything easier for you. Our fast and safe moving services cover all your needs. We provide local and long-distance relocations for residential and commercial moves. So whether it's big or small, near or far, personal or professional, you can trust us to handle your belongings with care and efficiency, every step of the way. We take the stress and hassle out of moving, ensuring a smooth transition no matter the distance and no matter the job. From labor-only assistance to full-service relocation, you can trust us with all your moving needs in Boise and beyond. We offer comprehensive packing services and secure storage options, all at affordable rates. So if you need storage during your transition, we've got your covered there too. We securely pack, protect, and transport your belongings with care, whether you're moving around Boise, across the entire Treasure Valley, or even between states. We'll make your residential or commercial move quick, safe, and affordable.

Thank you very much for such a smooth move from CA TO AL …read more Professional, mannered and kindness made it so pleasant to work with this guys. Pablo is amazing, special thank you to him .

I needed a chest and a armoire taken upstairs, about a 10 min use of muscle. The company stated…read morethey charge $150/hr with a 3 hour minimum. Quite high for my need I thought so I passed. Would i request them for other work? Not based on their fee for my need.

Moved from out of state to the Boise area. Had an appointment to have Big Boy Movers meet us at the…read morehome to help unload the truck. Even though we were running two hours late, BBM met us at the house to help us unload. They were unable to extend the time helping due to other jobs so I can't blame them for that. This review and five stars is more about the two young men who helped us; Gage and Trent. Both of them were polite and professional and KICKED @SS. These two guys hustled and unloaded a 26 foot truck packed to the gills in under 2 hours (with the help of my son-in-law) with my directing what furniture and boxes went where. Their work ethic is outstanding and they never rested or paused. Hats off to these fine guys!

They showed up on time actually a little early. Nice kids but not much expertise. Lot's of…read morescratches and dings in my furniture. Blankets were wrapped around the back of the furniture instead of the front. Loose items were not secured.

10,000 stars! They arrived on time, busted their butts, and demonstrated extreme patience for the…read moremess that was our project. Nice, polite, patient, professional and courteous. They were a father/son duo who kicked butt and helped this damsel in distress. Definitely give them a call if you need help moving and packing. You will not regret the call. Their pricing is completely reasonable and fair, and again, they work their tails off.

This company I thought was promising in the beginning but soon turned bad. I had become gravely ill…read morebut they insisted I show up and pay them to finish the move. After the move of taking things out of a storage shed and putting it in another ( how hard is that) a few weeks later I arrived at the storage and found all of the stuff they moved and set along side the side wall had turned up fallen over. The problem was they did not take time to stack the smaller things on top of the larger boxes and the small ones collapsed.. I told them they all fell over and gezz again they packed the same way. Small ones on the bottom. I also asked to allow a walkthrough so I can go thru things and ... you guessed it