Rude front desk, won't be going here anymore. Called to try to make an appointment and met with a…read moresnarky attitude over the phone. Last time I was in I overheard the staff in the back making fun of my pet's name. Just overall bad experience compared to other places I have been. Moving to another vet for sure.

One star is too high! We have been going to White Oaks for…read moreyears. Usually for shots and routine visits. This time our poodle was very sick. He is almost 4 years old. We arrived at White Oaks before they opened. When they unlocked the door we took him in the office. We had an appointment that we had made for 2 PM, but we felt like he might not make it that long. We had tried to take him to the emergency veterinarian hospital at 4am but they were full and would not take any patients. White Oaks told us to go to the emergency vet and we explained that we had tried to. White Oaks still refused to see us. This vet is only good for routine care but not an emergency.

This vet was the only one I found to take my ferrets to that has experience with them and between…read moremy ferrets and dogs, I could not have found a better place to take my animals! The staff is so caring and all of my animals love them! Dr. Zimm and Dr. Foley are up on care, procedures and medications, and most importantly, listen to the owner of the pet because we speak for them! They've been patient listening to every nuance, symptom and are open to holistic practices. I make my dogs food as the commercial brands didn't work for my Chihuahuas systems. The staff has always worked my emergency in from the time I call. The office is always clean, smells good and well stocked despite it being a very busy place. I've sent my son and his animals there and will continue to recommend them to anyone who needs veterinary services. Thank you all for such great work!

My husband and I enjoy the staff and their caring nature. Dr. Z & Dr. Foley are both wonderful…read moredoctors who listen to owner's observations of their pet and consider this as they diagnose your pet. My animals and I have been worked in as an emergency every time it's been one and would as well as do recommend this clinic for your pets care. My animals like them and feel safe with them. That's all I need to know.

Very friendly staff. They have been helpful to me since I'm a new dog mom. Services are cost…read moreefficient.

I don't see how this place has so many stars.... they have always done a choppy job but i kept…read moregoing back because not to many in the area. So I quite going After they CUT a chunk out of my dog's ear and didn't even tell me or explained what happened and the whole staff was sitting in the office desk area eating but didn't say anything to me!! I will never go back!

Main points: - cost effective (I'm a grad student so trust…read moreme on this one) - empathetic and compassionate - trustworthy - easy to fit into their schedule I adopted my first dog five days ago and the day after adopting her, she started having some issues urinating. They did everything they possibly could and treated both her and I with the most compassion and empathy. Every interaction I had with all the doctors, technicians, and receptionists over a period of four days was excellent. Turns out, it was an issue with nerves in her bladder, possibly from issues with her spay which was done at a different vet. We ended up having to euthanize her, but the doctor explained everything to me in depth and gave me options on what we could do to be most cost effective, as I'm on a pretty tight budget as a grad student. The vet and a technician stayed with me in the room and talked me and her through the whole process. I just moved to Stillwater so no family could be here with me during this difficult experience, but during that moment I felt like they were family. They treated my dog like she was their own too. They made an extremely hard moment feel a little bit calmer for both of us and for that I am so grateful and I know Pepper is too.

Every time I go to this clinic, they try to upsell me hundreds of dollars of additional services…read more In the past, I was allowed to stay focused on the actual thing that's wrong with my pet. But now it's not even an option. Want a simple Depo shot for seasonal allergies? You will have to agree to pay hundreds for extra services you absolutely don't need, or they won't help your pet! Latest example: I had previously taken my cat in for a simple Depo shot, as she gets seasonally itchy. I was told I could stop by and get the shot without paying for a full diagnostic again. (This has been an ongoing issue for several years. The Depo shot gets her through the rough patch and she's back to normal by fall). It had been over a year since the seasonal itching was a problem, so I called the receptionist first to make sure I wouldn't have to pay for additional services, since I know that happens a lot at this clinic. Receptionist checked with the doctor and assured me I could just do the Depo shot. No extra services. So on my day off, I drove over and sit outside, because they haven't allowed people to go inside the building since 2020. It's now July 2023. The tech or whomever comes outside and tells me I'll need to pay for a full diagnostic and also a rabies vax. I'm immediately annoyed because this clinic is forever pulling shenanigans like this. I tell the woman my cat has already had rabies vax and I was told we could do a simple Depo shot today, since it's a known, ongoing issue. She says she doesn't know who told me that, but I'll need the extra services. I explain that the receptionist told me that after talking with the doctor. She doesn't go to check with the receptionist. And I can't get corroboration from the receptionist or doctor because I'm now allowed inside the building! The woman insists that I'll need all of the extra services or they can't help my cat. This clinic will refuse to help your pet, unless you agree to pay hundreds of dollars for EXTRA things your pet doesn't need. I'm calling another vet today, but I'm positive that the greedy business practices of this clinic will cause pets out there to suffer as most people simply can't afford to pay hundreds of dollars for services they don't need.

So far, I've found the staff and receptionist to be very helpful and pleasant. I have used them to…read moreput an older pet down and they were very caring and helpful. We are using them for boarding soon and will post an update regarding that service when done. So far everyone has been very professional, and the service has been great!

We are so thankful for this clinic! Dr. Jackson is wonderful- we appreciate the how well she has…read moretaken care of our dogs and her kind caring approach.

Had such an amazing experience. Dr. Sally came out on short notice and gave my 15 year old dog the…read moremost peaceful passing. He was a country dog who hadn't been to the vet in years, so I really struggled with his last moments being drug to a vet and being scared. She came right to the house. She was compassionate, caring, explained everything in detail, and even went out of her way to send me a sweet card and these prints. I will cherish these forever. It cost less than the quotes I got from a vet clinic. Well worth it and he got to pass while being loved on.

"ALL THE STARS IN THE SKY" for Dr Walker... our beautiful Juliet had to accept her invitation to…read morethe Rainbow Bridge and the kindness and gentle care from Dr Walker with Juliet in her home .. in her bed with her loved ones holding her made the transition the best it could be .. I love Dr Walker and her mission

My first dealings with this clinic and its staff was in dealing with two feral cats I had been…read moredomesticating. I've rescued several feral cats over the years, but these two were the most difficult by far. When it came time for me to move, I knew that moving these two cats would be quite a challenge ... and it really was. These were two true ferals whose experience with humans prior to my efforts had clearly left them far from trusting. Dr. Maria (owner) proved extraordinarily patient and capable in getting both cats sedated, treated and moved, providing house-call care of the highest order. She and the clinic are now my go-to for cat care.

Fantastic experience with this vet. They got me in same day and they were extremely friendly and…read moregreat with my service animal. FYI, they own the pet spa in town as well and it's outstanding too!!

We have used Dr. Storm to provide care for our Australian Shepherd for several years. Is she always…read morethorough, gracious and professional. She is in fact the greatest!!

Dr Storm is a wonderful vet; she is knowledgeable and compassionate. I wouldn't take my pets…read moreanywhere else.