This place has so much potential! The facility itself is beautiful -- spacious, clean, and packed…read morewith great features. I really loved the number of pools, spa areas, and play zones for kids. It's definitely a fun and family-friendly spot. But unfortunately, my visit took a bad turn. I slipped and fell on a very slick floor -- and I hadn't even been in the water yet. There was no caution sign at the spot, and it only appeared hours after my fall. My leg is still sore, and it completely ruined what was supposed to be a relaxing day. A friend invited me and she's a huge fan of this place, so I really wanted to enjoy it too. But safety should come first. I hope the management takes this seriously and improves the floor safety. Sadly, 3 stars from me for now.

Upon arriving, I informed the front desk associate that I had a guest with me and would like to…read morepurchase a guest pass for him. I specifically stated that he was accompanying me. Despite that, the associate responded by asking if I would be the guest. The interaction was surprising and uncomfortable, as it appeared an assumption was made about who held the membership. My guest and I found the comment inappropriate, and it left us questioning whether unconscious bias played a role in the exchange. I believe all members should be treated with the same level of respect and professionalism, regardless of their race or appearance. While this may not have been the associate's intention, the experience left a negative impression and is something management should address through staff training and awareness.

I'm a paying customer and should be treated with respect like others…read more I recently canceled my OneLife Fitness membership after nearly six months of attending 5 days a week. During that time, I spent an average of 1-2 hours per visit and did my best to be a respectful member--reracking weights, wiping down equipment, and being considerate of other people in the gym. The reason I canceled wasn't the equipment or the facility. It was the customer service. The towel situation became a constant source of frustration. Instead of greeting members or acknowledging them when they scan in, the front desk staff often appear more interested in avoiding eye contact than providing service. If you want a towel, don't expect anyone to offer one--you have to proactively ask for it almost every time. What made the experience even worse was being repeatedly questioned about whether I was a Premier member after requesting a towel. After coming to the gym nearly every day for half a year, being treated like I was trying to get away with something became exhausting. There is a respectful way to verify membership benefits, and then there is making paying customers feel like they're being challenged or scrutinized. What bothered me most was the lack of basic courtesy. A simple "hello," eye contact, or acknowledgment when members walk in shouldn't be difficult. Instead, I often felt like I was inconveniencing the staff by asking for a service included with the membership I was paying for. Over time, I couldn't help but wonder whether my appearance played a role in how I was being treated. As a minority with visible tattoos, I often felt singled out and scrutinized in ways that other members did not appear to be. While I can't say for certain what motivated the behavior, the repeated questioning and lack of basic courtesy left me feeling that my race and tattoos may have influenced the assumptions being made about me. I'm a combat-disabled veteran. The staff was unaware of my veteran status until I raised my concerns about how I was being treated. Once I mentioned it, their attitude noticeably changed. I was suddenly informed that they offered a VA discount, and the interactions became much friendlier. While I appreciate businesses that support veterans, it was disappointing to see a difference in how I was treated only after revealing my background. Respect and professionalism should be extended to every member from the start, not based on whether someone qualifies for a discount or has a particular status. I chose not to accept the discount and proceeded with canceling my membership. Ultimately, I realized there are too many gyms competing for my business to continue paying for an experience that consistently left me feeling unwelcome. That's why I canceled my membership and chose to take my business elsewhere.

As of this morning, this is the 3rd time in less than a month where the person who is supposed to…read moreopen the gym at 5am has not shown up on time. The first incident occurred about 3 1/2 weeks ago and someone didn't show up until 5:25. The second occurrence happened about a week ago and they arrived at 5:08. And now this morning it is 5:08 and nobody is here yet again. This is completely unacceptable and throws off everyone's day who count on a full morning workout prior to starting their work day. Seems to me they either need to find better help but in order to do that, probably pay more than $10/hour or whatever they are currently paying. Once I can understand, happening twice ok maybe a little issue, but the fact this happened a 3rd time tells me a change needs to be made. UPDATE: it is now 5:27am and STILL nobody is here and the gym has not opened yet.

Switched over from LA fitness and I'm so glad I did! They offer so much more machines and they have…read morechild care. Which was the main reason for switching over. All the staff in the childcare are so sweet and my girls love going.

There is a major safety concern in the pool area. The hot tub is currently drained and there is no…read moresignage or anything blocking entry or access. The hot tub is about 4 feet to the right when you exit the women's locker room. without a barrier or signage, someone could easily slip into the empty hot tub and fall directly onto the tile. Additionally, there are towels laying in the hot tub that look like they've been there a long time. It's simply gross. So in addition to the safety hazard, it's a real eye sore as well.

Friendly staff and great facilities 10/10. I managed to keep the same work outs because of the…read morevariety of equipment.

Super sweet welcoming staff. In general it's clean and I rarely see equipment out of serviceread more

Come join me at Training Grounds Fitness, the best small gym in Atlanta! They gave everything you…read moreneed to be a better you.

I got yelled at by a guy and was uncomfortable the whole timeread more

Came in as a Guest under my brother who has membership…read more Wow this gym is amazing and so spacious! With a kid play area, massive indoor and outdoor pools with a slide, I can see why it's so popular. There is a cafe onsite as well as yoga and all the other things you'd expect to see. Friendly service and excellent service. Everywhere I looked, I noticed someone was wiping something down. Lots of parking and tons of lounge seats for people to take a break from their workout or life. I wouldn't hesitate to drop in again when in town.

My experience so far is good. I only just started using this gym for yoga classes. The 4 classes so…read morefar have been enriching and enjoyable. Today I'm coming to use the sauna to reap the benefits of sweat. I came in early to avoid the days crowd. I'm impressed with the cleanliness, very clear instructions and everything in its place. The cleaning crew was everywhere but out of members way, which is impressive considering the number of members coming and going. The steam sauna is my favorite, reminding me of a few I used in Norway and Sweden. I have previously used dry heat saunas, but I find I enjoy the steam.

Adding photos of the Matrix converging press and row machines…read more I'm a member of several gyms locally. This spot is my go-to for chest and shoulder work.

This was one of my favorites...the equipment is up to date but if you are expecting a hot or even…read morewarm shower before work...forget it

The training I've received at Body By Design has been life-changing. My goal going into this…read moreprogram was to correct my posture and build my strength back up. I was diagnosed with Thoracic Outlet Syndrome a few years ago, and I couldn't trust my body to do basis tasks. There were so many things I would avoid doing, because my body seemed so fragile. I literally lived in fear. When I started at Body By Design, I was scared that I might injure myself but the trainers made me feel at ease by ensuring me that these exercises were the best way to prevent injury. Not only do I not experience TOS symptoms anymore, I am able to use my body like I used to! These trainers have given me my life back and I am very grateful. I'll be signing up for another year once my current contract is up.

I joined this gym about 2 1/2 years ago, and it's on the best things I ever did. The staff are very…read moreknowledgeable, very professional, and very enjoyable. I show up I do the work and I'm happier and healthier as a result. I've lost weight I have more energy I'm a fan!