Shout to Jack super kind he help me with the phone situation very kind! Thank you very muchread more

It was a big surprise today when I finally saw a clean bathroom . Thank you so much to the Janitor…read moreGraciela!!!! This place really needed attention. I love this club location and that is very spacious but I came here many times before and I thought it was closing down because it was just nasty. Today I saw this very nice person cleaning, and I had to say thanks to her and to management that finally did what they should have done long time ago, have someone dedicated to keep the space nice and clean. I wish I can give you guys 5 starts but there are so many machines that don't work, so when trying to pick an elliptical it's like you are playing russian roulette and you don't know if it will work until you are already trying to use it. Please pay attention to the equipment!!!

And here's yet another five-star review for WESTCA…read more Like a lot of people, I spend far too much time sitting behind a computer. After a few meager attempts to get into an exercise routine, it became clear I would need to pay someone to kick my proverbial butt on a regular basis. I was excited to find a gym with such consistently great reviews nearby, and WESTCA absolutely lives up to the hype. I have a decent amount of experience with lifting and resistance training, but I also have some physical limitations, so the semi-private training format has been perfect for me. It provides the structure and accountability I was looking for while still meeting me where I am in terms of experience, fitness level, and physical capability. I've been training with Ivan, who consistently brings good vibes. His instructions are clear, he's quick to adapt exercises around physical limitations when needed, and he progresses training safely and thoughtfully with encouragement along the way. Progress has been steady, and I love feeling stronger and more energetic. As many other reviewers have mentioned, WESTCA is a smaller gym with a welcoming, low-pressure atmosphere. It's the kind of place that makes it easy to stay consistent. If you're looking for a gym, WESTCA is an easy recommendation.

hello, ive been at Westca for a couple of years, really enjoyed my trainer Adam, , very helpful…read morewith achieving ones goals, building core strength, great clients and a happy friendly Vibe i always found at Westca , taking the summer off but will be back in the fall, id recommend Westca if you want a gym thats dwtn san jose , easy parking and friendly staff!!!! C. Forrist

Well it's a gym, and it's pretty nice. Only very "pretty". I mean, it might be great if you've…read morenever seen a gym before and this is the only one you've ever been in. That being said - FOR THE AMOUNT OF TUITION THIS SCHOOL CHARGES, WHERE TF IS IT ALL GOING?! I just kinda feel like AAAAAALL of the facilities should be super top-notch and everything should be top of the line. But alas, it is not. However, I did hear there was a new gym that is something like The Athletics Gym, which I believe is not even open to students unless you play sports? I dunno, I haven't seen it or tried to enter, but who knows, maybe I'll just stomp up in there like I own the place and no one will question it? Seems to work for a lot of other things! I'll give it a shot and report back, capitán! ^_____^

AWESOME gym for Santa Clara students, faculty, staff, and other gym members!…read more Really love using the treadmills here! I've done Zumba classes here, and they have been ABSOLUTELY fun to do! I have gotten really into Zumba ever since my classes. Dancing is a great way to relieve stress, and dancing burns hundreds of calories if you just dance for a few hours! I haven't done lifting here, but I hear it's pretty good as well. Crowded at nights since college kids stay up doing their gym routines. Great gym and nice pool!

The gym is super clean and has great equipment. Sam is also a great manager I had an issue and he…read morehelped me with it extremely fast, the place is great

Wow! I should have read the reviews first about this place, but the reviews make sense. If I could…read moregive a zero I would. I joined City Sports Club on Brokaw because I was genuinely excited to get back into shape. Unfortunately, what should have been a positive experience quickly became frustrating, discouraging, and emotionally exhausting, thanks to Sam, Richard and Mari. From the beginning, nearly every interaction felt like a sales pitch. I signed up for a gym membership, the Pilates add-on, and personal training because I wanted professional guidance and support. During my training consultation, Richard, the Director of Training, promised nutritional guidance, including calories and macros, a workout plan for the days I was not meeting with a trainer, measurements, and an assessment. When I arrived for my first training appointment, Richard appeared unaware of why I was there. My trainer then asked me many of the same questions I had already discussed with him, which made it seem like there had been little communication. The workout lasted approximately 25 minutes, which had not been explained when I signed up. When I asked about the nutrition and workout plans I had been promised, I was told that the trainer did not know me or my form well enough to provide them and that I should do any exercises I already knew. This was incredibly discouraging because I had specifically signed up for personal training because I needed guidance. I left feeling deflated and devalued as a member. When I raised my concerns, I received conflicting explanations, little accountability, and repeated promises that someone would follow up. I had to explain the same emotional experience to multiple employees (a total of 5 times), yet calls were repeatedly not returned. The most disappointing response came when I was told that they "usually do not issue refunds because of an experience." This was not simply a change of mind. I joined with every intention of using the gym, but the services and guidance used to sell me personal training were not provided as represented. After the poor communication, unfulfilled promises, and dismissive handling of my concerns, I no longer felt comfortable returning. The only person who made me feel genuinely heard was Rod. He listened, apologized, and showed empathy when no one else had. I truly appreciated his kindness. I joined because I was motivated and excited to prioritize my health. Instead, I spent my first two weeks dealing with sales pitches, contradictory information, poor communication, unfulfilled promises, and repeatedly chasing people for answers. I am still waiting for a resolution and the full refund I requested. I am posting this in hopes of a resolution, as it seems every attempt I have already made comes with repeated excuses and promises of follow-ups that never occur. I am the one who has to do the follow-up. I am not asking for special treatment. I am asking City Sports Club to acknowledge how poorly this situation was handled, honor the full refund I requested, and allow me to move forward without continuing to chase employees for answers.

My boyfriend and I came in spontaneously to finally start our fitness journey. I was so nervous…read more The facility is super clean and well ran. Dan was amazing. He had excellent customer service, he was very calm, personable and explained everything so well. We signed up for a 2 year contract for an amazing price. I recommend coming here and allowing Dan to help! Cheers to our fitness journey. Thank you again!

The lack of cleanliness/hygiene is abysmal at this gym. Also the equipment is not maintained well…read morewhatsoever. I've worked out in much cheaper gyms before and the owners/managers at least have a sense of pride in taking care of it.... Not the case here. I only keep this membership because I travel for work and 90% of the time I go to other Anytimes (which are fantastic)/work out at my home gym. I've talked to the management about it but it does not seem to a priority. Every time I come here, which is thankfully not often, I am grossed out. This location is an anomaly in the Anytime family. If you're local and this is going to be your home gym I definitely recommend looking elsewhere.

This place is great. It's open 24/7 and has a variety of equipment you can't find at other gyms…read more They have an amazing community of members who are supportive of each other and put their weights back responsibly. The new location is much bigger and I never had to wait for a rack or machine. I got trained by coach Diego and had a great experience. I used to get hurt all the time training by myself and would hit plateaus. Diego taught me how to train hard and fixed my form/weaknesses. I hit PRs on all my lifts and stopped getting injured. I would recommend coach Diego to anyone who wants to get strong

Years of lifting and trying to get stronger, I said Ive had enough when I wasn't progressing and…read moremaking any gains as much. Always wanted to join a powerlifting gym so I met up with Chandler to do an assessment on form (Bench/squat/DL) just the first day and I was already amazed on the technique that he modified on how I was performing the bench press. From there on I knew that this guy knows what he's doing and from all the years of experience he has in lifting and teaching others. Highly recommended.

Guest visit Saturday 4/11/26…read more Pleasant, fully stocked gym in an old strip warehouse. Funky location, but fully functional. I came to this gym because my child has a semi-local soccer tournament this weekend and the mini gym at embassy suites just doesn't cut it. I read some reviews and was skeptical, but none of the 1 or 2 star reviews make sense. Old equipment? Sure it's not new, but they'd be complaining if they got new crappy nautilus equipment. This equipment has tons of variety, is in really good shape and is average or better brands and quality. Cyber, life fitness, hoist, etc. it has 5 full power racks with lifting/bumper pads and a full collection of bars to go with. Cardio equipment had both variety and volume. It's too bright inside? Cool, now I can see if kids left plates next to a bench and I won't trip over them. The few quibbles I had are the same that every gym has. I'd like a few more and bigger mirrors. But the windows and walls don't really have space/spacing for them. Low water pressure from the water fountain and more of them. They should call the city to come right out and fix it. The bathrooms are a bit dated, but they are clean and spacious. It has plenty of lockers in the locker room and plenty of bench's for changing. Plenty of showers, big sink/mirror area. As a guest, I'm not sure about billing or child care, etc, but the one employee at the desk was pleasant. Definitely recommend this gym.

First off, I can't believe I am writing a review for my once favorite gym and giving it a rating…read morethat's not 5 stars. I've been here for over 4 years, introduced over 20 clients to this gym, and built real friendships here. We even have a gym group chat with members here. I was one of the OG members, and now I had to leave because my membership was terminated for reasons I strongly disagree with. Hear me out. This gym has nice equipment, and yes, it is well maintained, so if you only care about machines, you will enjoy it. I would give the equipment 4 out of 5. But the staff and how the entire management team handles things made me have to give the overall rating 2 out of 5. I just can't give this place 1 star because this was once home to me with all my friends, and I recommended over 20 friends here. The real problem, in my opinion, is the staff experience now. Anyone who has been here long enough knows how much this place changed after McCall left and The Bumgardner Health Group took over. Real gym enthusiasts and bodybuilders have started going to Gold's, and there is a reason behind it. If you're an old member, you probably understand what I mean. In my experience, the way rules are applied now feels inconsistent. It felt like once you got on their radar, normal behavior started being interpreted differently. There was a front desk staff member who watched me closely throughout my workouts. If I moved to a corner, I would often see her nearby checking machines or changing paper towels. It gave me the impression that I was being monitored more than usual. And honestly, I would say be careful about arguing or pushing back, because in my experience it did not lead to a productive outcome. I was a long-time member, known for being friendly, and still ended up being labeled as having a "negative attitude toward members and staff," which did not match how I see my own behavior. In my experience, escalating to management was not productive, and the response did not feel professional. eg. getting banned asking for proof and getting a response of "asking for too much". If you are someone who keeps a low profile, you can probably go there and enjoy the machines. But if you stand out or get the attention of staff, your experience may be different. According to me and my homies' experience, issues can be raised around things like gym attire, check-in situations (funny cuz this falls under staff's responsibility), standing near equipment, using your phone for video/photo, or helping friends with form. Some of these situations felt more like misunderstandings than actual violations and you are not allowed to prove yourself, aka. shut up or leave. I still love the gym vibe because of the people, but now even the people are leaving. The gym is becoming more and more empty, and that is the saddest part because the community is what made this place special. If you are a true bodybuilder and you care about community, vibe, and culture, not just machines, I would recommend Gold's instead. If you do not believe what I am saying, stay and see for yourself. I just hope you do not end up in the same situation.

I've been coming here for eight months, and I noticed there's a new cleaning staff member; things…read moreare better now--it gives the gym a good appearance.

I've trained at a range of gyms including Lifetime, Equinox, and 24 Hour Fitness, so this is coming…read morefrom real comparison, not just a one-off experience. What's frustrating is that 24 actually has great equipment. In some locations, the machine selection is just as good as, or even better than, what you find at higher-end gyms. Meanwhile, you're paying $200+ a month at places like Equinox largely for fewer people and better cleanliness. And that's the gap. At 24, the issue isn't the equipment. It's the lack of consistent hygiene and accountability. You still run into people who don't wipe down machines, leave sweat behind, or treat the space like it's not shared. It breaks the experience, and it's exactly why people feel pushed to pay a premium elsewhere. There's a very clear opportunity here that could completely change the game: Implement and enforce a "no towel/bench barrier, no training" policy. This isn't about being overly strict. It's about creating a baseline standard. When people are required to use a towel as a barrier between themselves and the equipment: Sweat is contained instead of transferred directly onto benches and machines Cleanliness improves immediately and visibly Members become more mindful of shared space This is standard in many European gyms, and it works because it's enforced, not just suggested. From a business standpoint, it's also a win: Towel service memberships become more valuable Retail towel sales increase Equipment lasts longer due to less direct sweat exposure But the key is consistency. Staff should actively walk the floor, clean regularly, and reinforce the policy so it becomes part of the culture, not just a sign on the wall. Right now, 24 has the foundation to compete with premium gyms on experience, not just price. But without stronger standards around cleanliness and etiquette, it falls short. Fix that, and it's a completely different gym.